Director of Programs - Dallas Ft. Worth

Volunteers of America-Texas; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Volunteers of America-Texas seeks a Director of Programs to oversee multiple Dallas/Fort Worth area initiatives, ensure funding compliance, and manage program design and delivery. The role drives performance aligned with VOA-TX policies and funding requirements, while guiding budgets and reporting across services from housing and employment to re-entry and disability supports.

The Director leads cross-functional teams, partners with the Chief Program Officer, and sustains relationships with

Qualifications

• Bachelor's Degree in a Human Services or related field is required and must include supervisory experience.
• Strong leadership and management skills with ability to supervise diverse programs.
• Experience ensuring compliance with contracts and funding source requirements.
• Proven ability to develop program goals, budgets, and reporting.

Responsibilities

• Assist in implementing assigned programs and support the Chief Program Officer in strategy and design.
• Ensure compliance with contracts and statements of work; monitor program performance.
• Develop and approve annual program goals and objectives; oversee curricula and client services reporting.
• Maintain positive funding source relationships and ensure compliance with funding guidelines.

Skills

Leadership

Budgeting

Strategic thinking

Project management

Communication skills

Teamwork

Data analysis

Problem solving

Conflict management

Education

Bachelor's Degree in Human Services or related field

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Reporting software

Job description

Working at VOA Texas is more than a job. It’s a calling. Every day we restore hope to people whose lives have been shattered – by poverty, addiction, joblessness – and give them the tools they need to become productive members of their families and communities. Together, the work we do at VOA Texas impacts thousands of people across the state. Our programs are designed to lift up those who need the most help – from individuals who are transitioning from prison and recovering from drug or alcohol addiction to the elderly and those with intellectual and developmental disabilities. If you’re passionate about making a difference in the lives of others, consider joining us in our mission by exploring VOA Texas jobs.

We invite you to learn more about our ministry of service to humanity at http://www.voatx.org

About The Role

The Director of Programs is responsible for the overall management of various programs in the Dallas / Fort Worth area. The Director of Programs fulfills the goals of the organization, by following established policies and procedures, by ensuring compliance with all funding source requirements, and by following all guidelines that are outlined in the Standard Operating Procedures Manual.

Substance Use Treatment

VOA Texas provides rehabilitative and preventative substance use programs in Fort Worth, Houston, and Conroe. Our prevention team focuses on Tarrant County, giving workshops to at-risk youth and their families to reduce their risk of using substances.

Housing Assistance

VOA Texas manages 41 housing sites throughout the state, serving seniors and/or persons with disabilities. For veterans, VOA Texas provides rapid re-housing services for homeless veterans and their families, homeless prevention, and linkages to needed services.

Residential Re-Entry

VOA Texas has provided re-entry services for people re-entering society from prison for more than three decades. The program allows men and women to serve out the last months of their sentences in an environment with decreased restrictions and helps with a successful transition back into society.

Employment Services

VOA Texas’ Financial Opportunity Center helps individuals overcome barriers and obtain financial stability through a wide array of bundled services in three core areas: financial coaching, employment training, and assistance accessing income supports such as food stamps, health insurance, and Federal Student Aid.

Disability Services

VOA Texas provides group home and in-home services to persons with intellectual or developmental disabilities in addition to vocational opportunities and training services.

• Affordable housing communities for seniors and individuals with disabilities
• Community re-entry services for individuals transitioning from prison back into the community, including the Resolana program for women at the Dallas County Jail
• Services for adults with intellectual and developmental disabilities
• Youth prevention for children of incarcerated mothers

Fort Worth

• Addiction treatment and recovery services.
• Affordable housing communities for seniors and individuals with disabilities.
• Community re-entry services for individuals transitioning from prison back into the community.
• Services for adults with intellectual and developmental disabilities.

Essential Duties and Responsibilities

Execution of Program Services

• Assists in implementation of various assigned programs. Supports Chief Program Officer (CPO) in developing strategies and program design.
• Ensures compliance with all contracts and statements of work.
• Develops and approves, program goals and objectives on an annual basis.
• Supervises and monitors the implementation and ongoing use of approved curricula for programs.
• Develops and maintains effective client services and reporting in compliance with VOA-TX program and funding source requirements.
• Audits as needed, client files, client logs, Standard Operating Procedures, etc., and reports any deficiencies back to staff.
• Assists in maintaining and responding to reporting requirements of the sponsoring agencies.
• Develops and maintains positive relationships with all funding sources, regulatory and other community agency representatives.
• Promotes an organizational culture that fosters passion for the mission, cooperation, open and frequent communication, teamwork, and is in alignment with the organizational vision.
• Attends all required meetings and trainings.
• Organize program meetings and document meeting notes.
• Performs other duties and special assignments as directed.
• Responsible for cost center management for the facility/program which includes budget preparation, monitoring/review, and monthly forecasts.
  • Manages financial activities of program and budget line item expenditures.
  • Ensures management of the program’s resources within budget.
  • Reviews and approves expenditures within budgetary guidelines.
  • The expectation is for the program to operate within budget.
• Assists in preparing operational plans, if necessary, to address significant changes to client count, revenue and/or expense.
• Collaborates with CPO to sustain, promote, growth of programs and services
• Within the scope of responsibility, adheres to billing for services, P-Card documentation.

Supervisory Responsibilities

This position requires supervision of subordinates that supports, motivates, and empowers the members of his/her team. Ensures that all departmental human resources responsibilities are met including hiring, firing, staff training, career development, succession planning, equal employment opportunity, health and safety issues, evaluations and performance management for all staff operating each of the distinct programs. This includes planning, assigning, and directing work; appraising performance, rewarding and disciplining employees; addressing complaints, and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and must successfully complete any required training and acquire any required certifications within prescribed timeframes. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies (Knowledge/Skills/Abilities)

• Skill in the use of a personal computer and software applications (e.g. Microsoft, Word, Excel, Access, PowerPoint, etc.)
• Strong organizational skills and the ability to maintain detailed records.
• Able to respect and maintain confidentiality at all times.
• Ability to work effectively under stressful conditions
• Ability to work independently with little supervision
• Ability to effectively direct and supervise
• Proven management and leadership capabilities
• Experience working with Senior Level executives in a corporate environment
• High energy, positive, “can-do” attitude, flexibility, teamwork, and attention to detail; high degree of initiative
• Demonstrated ability to think strategically and thorough understanding of strategic development
• Demonstrates a fundamental respect for the dignity of others and is a proven team player.
• Able to successfully implement strategy; effectively address overlapping projects and deadlines
• Adaptable and reliable in face of conflict, crisis, or changing priorities
• Business “literate,” understands financial reports, applies data to assess business effectiveness and efficiency and acts in a fiscally responsible manner
• Politically astute and tactful; attentive to the perspectives and competing interests of various internal and external stakeholders
• Displays passion and optimism; inspires respect and trust, and treats people with respect
• Ability to interact with staff members and community contacts
• Demonstrates ability to work with multi-disciplinary team
• Demonstrates high degree of integrity and ethical standards
• Upholds organizational values

Language Skills

• Ability to communicate effectively both written and verbally
• Ability to write reports and correspondence
• Ability to speak effectively before groups of customers or employees of organization

Mathematical Skills

• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
• Ability to work with mathematical concepts such as probability and statistical inference

Problem Solving

• Ability to exercise initiative and sound judgment and to react with discretion under varying conditions
• Ability to recognize problems and take corrective actions as determined by agency and program policies and procedures
• Ability to define problems, collect data, establish facts and draw valid conclusions

EDUCATION and/or EXPERIENCE:

• Bachelor's Degree in a Human Services or related field with four years of transferable and supervisory experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Texas drivers’ license with clear MVR record and meets requirements to be insured.

OTHER

• Time commitment: 40+ hours per week
• Must be willing to work some evenings and weekends (flexible work scheduling to meet needs of organization/clients)
• Some travel may be required both in and out of state
• Criminal and educational background check required
• Must use personal (non-agency) vehicle for transportation
• If driving frequently for VOA-TX business must possess 1 - MVR background check (good driving record) 2 - Valid Texas driver’s license 3 - Proof of Insurance