Director of Program Services

Angela House; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Angela House in Houston, TX seeks a Director of Program Services to oversee resident care, clinical programming, and community advocacy. You will supervise the clinical and supportive team, drive outcomes, and lead outreach to correctional facilities to support reintegration.

Highlights include shaping trauma-informed residential care, advancing policy engagement, and reporting impact to the Executive Director and Board. This role involves strategic leadership and hands-on program management.

Qualifications

• Master’s degree in social work (MSW) required; advanced licensure (LCSW) strongly preferred.
• Direct work with trauma, substance use, or justice-impacted populations is an asset.
• Leadership to guide multidisciplinary teams within residential or community settings.
• Deep grounding in trauma-informed care, evidence-based practices, program metric design, and advocacy.
• Ability to pass necessary background checks and secure facility entry.

Responsibilities

• Directly supervise the Therapist, Case Manager, House Manager, and After Care Case Manager, ensuring trauma-informed, therapeutic care.
• Lead interdisciplinary team meetings to review resident progress and refine care plans.
• Conduct outreach and intake interviews at local jails and correctional facilities to evaluate candidates.
• Cultivate relationships with judicial officials, public defenders, probation officers, and correctional administrators to streamline referrals.
• Define, track, and analyze key program metrics and outcomes to present impact reports to leadership.

Skills

Trauma-informed care

Evidence-based practices

Program metric design

Legislative advocacy

Education

Master’s degree in social work (MSW)

Advanced licensure (LCSW)

Job description

Position Summary

As member of the leadership team at Angela House, the Director of Program Services provides strategic and operational oversight for all resident care, clinical programming, and community advocacy. This role is pivotal in guiding women through their transition from incarceration to community reintegration. The Director of Program Services directly supervises the clinical and supportive team, drives program outcomes, leads targeted outreach within correctional facilities, and advocates at local and state levels to advance Angela House's mission.

Key Responsibilities

Clinical Leadership & Staff Management**

Directly supervise the Therapist, Case Manager, House Manager, and After Care Case Manager, by providing professional development, functional leadership and oversight to ensure a consistent, trauma-informed, and therapeutic residential environment.

Lead interdisciplinary team meetings to review resident progress, conduct performance reviews, resolve complex challenges, and ensure cohesive care plans.

Direct Outreach & Admissions

Conduct regular outreach and intake interviews at local jails and correctional facilities to evaluate and select candidates who will benefit most from Angela House programs.

Cultivate and maintain collaborative relationships with judicial officials, public defenders, probation officers, and correctional administrators to streamline referrals.

Program Evaluation & Quality Assurance

Define, track, and analyze key program metrics and outcomes (e.g., recidivism reduction, housing stability, employment attainment, and mental health recovery).

Use data insights to continually refine clinical programming, ensure compliance with standards, and present impact reports to the Executive Director and Board.

Advocacy & Community Engagement

Actively represent Angela House as an advocate with community stakeholders, local coalition groups, and state government entities.

Legislative and systemic advocacy to promote policies that support justice-impacted women and remove barriers to successful reentry.

Qualifications & Requirements

Education:

Master’s degree in social work (MSW) required; Advanced licensure (LCSW) strongly preferred.

Experience:

Direct work with trauma, substance use, or justice-impacted populations are an asset.

Leadership:

Capacity to lead multidisciplinary teams within a residential or community-based setting.

Skills:

Deep grounding in trauma-informed care, evidence-based practices (CBT, DBT, MI), program metric design, and legislative or community advocacy.

Requirements:

Ability to pass necessary background checks and secure clearance for regular entry into local correctional facilities.