DIRECTOR OF PROGRAM OPERATIONS

VSolvit; Virginia (MN); Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K Retirement Plan options

Tuition Reimbursement

Job summary

VSolvit is seeking a Director of Program Operations to oversee the operational, contractual, and financial health of service delivery contracts. The role involves leading contract operations to meet company goals, ensuring high-quality delivery and strong performance across teams.

Key responsibilities include managing financial performance, ensuring compliance with federal regulations, and building relationships with government customers. Candidates must have a bachelor’s degree and an active DoD Secret Security Clearance.

Qualifications

• Active DoD/DoW Secret Security Clearance required.
• Strong understanding of government contract management and compliance.
• Experience managing multi‑function programs within the DoW or Federal contracting environment.

Responsibilities

• Lead execution of programs to achieve operational objectives and contract requirements.
• Manage program financial performance, including labor planning and revenue forecasting.
• Ensure consistency and quality in service delivery across assigned programs.

Skills

Government contract management

Analytical skills

Time-management skills

Communication skills

Education

Bachelor’s degree in a technical discipline, Business or related field

Master’s Degree

Job description

POSITION IS HYBRID IN THE CHESAPEAKE, VA; METRO DC AREA

The Director of Program Operations is responsible for the operational, contractual, and financial health of VSolvit’s service and solution delivery contracts. This role oversees daily contract operations to ensure alignment with company goals, customer requirements, and business strategies. The Director provides leadership and guidance to Program and Project Managers to ensure quality delivery, strong performance, and consistent execution across contracts.

As with any position, additional expectations exist. Some of these include, but are not limited to, adherence to normal working hours, meeting deadlines, following company policies as outlined by the Employee Handbook, communicating regularly with assigned supervisor(s), staying focused on the assigned tasks, and completing other tasks as assigned.

Responsibilities

• Lead the execution of assigned programs and projects, ensuring achievement of operational objectives, contract requirements, performance metrics, and mission outcomes.
• Provide oversight of mission-critical operations across geographically dispersed teams and cross-functional organizations.
• Ensure consistent, high-quality delivery of services, products, and contract performance across all assigned programs.
• Maintain regular engagement, guidance, and accountability with Program Managers, Project Managers, and delivery teams.
• Manage program personnel, schedules, facilities, equipment, and operational resources to support successful contract execution.
• Translate strategic business objectives into actionable program plans and measurable operational outcomes.
• Manage program financial performance, including labor planning, funding utilization, revenue forecasting, cost control, and resource allocation.
• Oversee execution and compliance across multiple contract types, including CPFF, LOE, T&M, FFP, and other federal contracting vehicles.
• Partner with executive leadership on revenue planning, forecasting, and operational growth strategies.
• Serve as the primary liaison to government customers, military leadership, subcontractors, industry partners, and internal stakeholders.
• Build and maintain trusted customer relationships while supporting long-term growth, customer expansion, and mission success.
• Collaborate with Business Development and Capture teams to identify opportunities, develop teaming strategies, support proposals, and position for future growth.
• Ensure adherence to enterprise program management standards, governance frameworks, reporting requirements, and delivery best practices.
• Maintain compliance with FAR/DFARS, ITAR, NIST 800-171, CMMC 2.0, and other applicable regulatory and contractual requirements.
• Partner with corporate support organizations to ensure programs receive the staffing, infrastructure, security, compliance, IT, and facilities resources necessary for successful execution.
• Ensure timely completion of contract deliverables, reporting requirements, documentation, audits, and customer commitments.
• Support compliance with quality, cybersecurity, CMMI, ISO, and customer-specific standards and requirements.
• Establish and manage risk mitigation, escalation, and contingency planning processes across operational, technical, financial, staffing, and customer areas.
• Identify and evaluate opportunities for contract growth, recompetes, modernization initiatives, and expanded customer engagement.
• Drive continuous improvement initiatives that enhance operational efficiency, quality, performance, and customer outcomes.
• Collaborate with technical and operational teams to integrate emerging technologies, automation, AI-enabled capabilities, and data‑driven solutions into program delivery.
• Leverage dashboards, metrics, and analytics to improve operational visibility, decision‑making, and program performance.
• Document operational processes, workflows, lessons learned, and best practices to support organizational maturity and knowledge sharing.
• Lead, mentor, coach, and evaluate program personnel, fostering accountability, collaboration, and professional development.
• Support workforce planning, employee development, succession planning, and performance management initiatives.
• Prepare and deliver executive‑level reports, presentations, briefings, and strategic communications to senior government and company leadership.

Qualifications

Basic Qualifications

• US Citizenship required
• Active DoD/DoW Secret Security Clearance required.
• Bachelor’s degree in a technical discipline, Business, Technology Management, or related field.
• Demonstrated experience managing multi‑function programs or projects within the DoW or Federal contracting environment.
• Experience managing Department of War (DoW) projects especially Department of Navy.
• Experience leading and supporting teams of 15+ technical and non‑technical personnel.
• Strong understanding of government contract management, operational oversight, and contract compliance.
• Demonstrated analytical, organizational, and time‑management skills.
• Experience preparing reports, briefings, and executive‑level presentations.
• Excellent written and verbal communication skills.
• Ability to effectively communicate with executives, customers, partners, and internal stakeholders.
• Experience managing large‑scale programs involving significant financial responsibility and operational assets.
• Familiarity with digital transformation initiatives, automation tools, and AI‑enabled operational solutions.
• Strategic decision‑making capabilities in dynamic operational environments.
• Ability to support long‑term operational growth and organizational expansion initiatives.

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Technology or related
• Master’s Degree
• 10+ years’ Department of Navy program experience
• PMP (highly desired) or similar project management‑related certification

Benefits

• Medical, dental, and vision insurance
• Life insurance
• Long‑ and short‑term disability and other insurance products
• Health Savings Account
• Flexible Spending Account
• 401K Retirement Plan options
• Tuition Reimbursement
• Assorted voluntary benefits

VSolvit LLC is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.