Director of Product, Maternity Program New York, NY; Remote, US

ECL Kontor; San Francisco (CA); Remote; USD 200,000 - 300,000; Full time

Job summary

An innovative firm is seeking a Product Lead for their Maternity Program. This role is pivotal in enhancing the member experience by consolidating roadmaps and driving cross-functional initiatives. With a strong emphasis on member empathy and collaboration, you will work closely with clinical, engineering, and design teams to innovate and improve family health outcomes. This position offers the opportunity to lead a dynamic program within a mission-driven environment, ensuring that the voices of members shape product priorities. Join a company that values diverse backgrounds and is dedicated to making healthcare accessible and effective for all.

Benefits

Employer-covered health, dental, and insurance plans

16 weeks 100% paid parental leave

401K matching with immediate vesting

Annual professional development stipend

Access to personal career coach

Wellness partnerships

Hybrid work model

In-office meals

Work together days

Qualifications

• 8+ years of experience in product management, preferably with strong analytical skills.
• Deep empathy for member journeys and a passion for improving health outcomes.

Responsibilities

• Own and elevate the maternity offering by enhancing member experience.
• Drive cross-functional progress and maintain program ownership.

Skills

Product Management

Analytical Skills

Collaboration

Empathy for Member Journeys

Facilitation Skills

Education

Bachelor's Degree

Job description

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife.

An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:

• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024)
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• Fast Company Most Innovative Companies (2020, 2023)
• Built In Best Places to Work (2023)
• Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
• Fast Company Best Workplaces for Innovators (2022)
• Built In LGBTQIA+ Advocacy Award (2022)

Maven is looking for a Product Lead for the Maternity Program who will own and elevate Maven's maternity offering by obsessing over the member experience, consolidating roadmaps, driving cross-functional progress, and acting as the program’s Directly Responsible Individual (DRI).

As the Director of Product, Maternity Program at Maven, you will:

• Be Member-Obsessed:
  • Develop deep familiarity with the end-to-end member experience for the Maternity Program.
  • Quantitatively define and understand user segments, collaborating with data and analytics teams to ensure accuracy.
  • Qualitatively uncover user needs through regular member feedback, interviews, and insights.
  • Advocate for members by ensuring their voices shape product priorities and decisions.
• Own Roadmap Consolidation:
  • Maintain a comprehensive and up-to-date roadmap for features in-progress, shipped, or planned for the Maternity Program.
  • Account for features owned by your pod as well as those being developed by other teams at Maven.
  • Collaborate with product managers to ensure the roadmap is inclusive, prioritized, and reflects company goals.
• Drive Cross-Functional Progress:
  • Act as a bridge across teams, including Clinical, Engineering, and Design, to drive initiatives forward.
  • Challenge the status quo to innovate and enhance member experiences.
  • Plan and lead clinical roadmapping sessions, selecting topics, framing discussions, and ensuring productive outcomes.
  • Foster effective collaboration and alignment across departments.
• Maintain Program Ownership:
  • Serve as the DRI for the Maternity Program, with accountability to executives and the CEO.
  • Act as the go-to expert for the program, fielding questions, feedback, and insights from all levels of the organization.
  • Represent the program in executive reviews, ensuring its strategic alignment and visibility across Maven.

We’re looking for you to bring:

• 8+ years of experience in product management (does not need to be in healthcare, digital health, or a related field).
• Deep empathy for member journeys and a strong passion for improving family health outcomes.
• Exceptional analytical and qualitative skills to understand and define member needs and segments.
• Proven ability to manage roadmaps, track cross-functional dependencies, and prioritize effectively.
• Outstanding collaboration and facilitation skills, with experience leading discussions with clinical teams or stakeholders.
• Comfort working in a fast-paced, mission-driven environment with high visibility and accountability.

For candidates in NYC, CO, or CA, the base salary range for this role is $200,000 - $300,000 per year. You will also be entitled to receive stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

Maven embraces a flexible hybrid work model. Our Engineering & Product teams primarily operate from Seattle, WA, San Francisco/Bay Area, CA, and the New York Metropolitan area, NY.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits That Work For You

Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:

• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for six months plus)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only.

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.