Director of Product, Marketplace

Affirm; Palo Alto (CA); Remote; USD 230,000 - 340,000; Full time

Job summary

An established industry player is seeking a dynamic Director of Product to drive innovation in consumer financial services. In this pivotal role, you will lead the vision for a credit-centric marketplace, balancing supply and demand while collaborating with cross-functional teams. Your expertise in product management and data analysis will be crucial in creating delightful consumer experiences. This remote-first company values transparency and offers competitive compensation, making it an exciting opportunity for those looking to make a significant impact in a fast-paced environment.

Qualifications

• 10+ years of product management experience in software tech.
• Experience managing supply and demand of a two-sided Marketplace.

Responsibilities

• Build and execute the Marketplace vision and strategy.
• Ensure efficient transfer of value between users and partners.

Skills

Product Management

Data Analysis

Communication Skills

Technical Discussions

Team Management

Marketplace Management

Education

Bachelor's Degree

Master's Degree

Tools

Mobile Development

Web Development

Job description

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

As a Director of Product on the Direct-To-Consumer (DTC) Team at Affirm, you will play a pivotal role in shaping the future of consumer financial services, commerce, and payments.

The DTC Team is responsible for delivering on our vision of ‘It’s Better In The App’. We do this by building a credit centric marketplace that delivers clear/consistent purchasing power, the most flexible credit terms (0% or longer terms) on a ubiquitous instrument (Affirm Card) that can be used ANYWHERE.

As Director of Marketplace, you will be responsible for building and executing on the Marketplace vision/strategy. Focus areas include efficiently balancing the supply and demand constraints of a two sided marketplace and owning the e2e vertical experience from Discovery -> Search -> Checkout. You will work closely with cross-functional teams including Sales, Partnerships, Design, Engineering, Product Analytics, Finance, Risk and more to define and build end-to-end solutions that will help enable Affirm at scale via our own first-party DTC experiences. You should be outcomes driven with a very high bias for action and are undaunted by multiple dependencies both internal and external.

What you'll do

• Customer Centricity: Hold the quality bar high to ensure an efficient transfer of value between our end users, merchant/affiliate partners and Affirm.
• Build delightful consumer experiences: Demonstrate a strong familiarity for mobile and web development.
• Go-To-Market Alignment: Pair from opportunity identification through delivery with GTM teams inclusive of Sales, Partnerships and Product Marketing.
• Detailed Program Management: Provide visibility into key workstreams and programs, inclusive of P&L details, pipeline, roadmap, risks and upcoming trade-offs.
• Autonomous Innovation & Planning: Work in a dynamic, fast-paced environment where ambiguity is a constant and exercise autonomy to drive product innovation and make strategic decisions.
• Decision Frameworks: Apply common decision-making frameworks to evaluate opportunities, trade-offs and risks.
• Product Opportunity Identification: Identify new product opportunities and drive a comprehensive roadmap that’s informed by data analysis, qualitative research, and your own discovery.
• Senior Leader Interaction: Interact effectively with senior leaders both internally and externally, presenting insights and strategies that drive our company’s objectives.
• Team Management: Attract and develop a team of talented PMs across various stages of their career arc.

What we look for

• 10+ years of product management experience in the software tech industry.
• Track record of experimenting and successfully launching products at scale.
• Experience managing supply and demand of a two sided Marketplace.
• Solid technical chops that allow you to have in depth technical discussions and opinions.
• Outstanding written and verbal communication with a diverse stakeholder audience.
• Experience balancing time to market and rigor, striking the right balance between flexibility and consistency.
• An obsession for getting the details right, but also knowing how to ship on time.
• Comfortable in an ambiguous matrixed organization.
• Will collaborate with domestic and international technology teams.
• Ability to identify product opportunities through data analysis, qualitative research, and field research.

Base Pay Grade - T

Equity Grade - USA 18

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

USA base pay range (CA, WA, NY, NJ, CT) per year: $260,000 - $340,000.

USA base pay range (all other U.S. states) per year: $230,000 - $310,000.

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment.

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Demographic Questions & Categorizations

Affirm is dedicated to building a diverse team and an inclusive culture. We believe that it’s crucial to Affirm’s long-term success to create an environment where all Affirmers feel like they belong and have an equal opportunity to succeed.