Director of Product Management, Developer Experience

Salesforce; Seattle (WA); On-site; USD 197,000 - 314,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) and stock purchase program

Parental leave and wellbeing benefits

Job summary

Salesforce is seeking a senior product leader to drive the vision and roadmap for AI-native developer tooling. You will champion developer needs, translate strategy into executable requirements, and collaborate with engineering, security, and product teams to deliver impactful experiences for developers.

You will measure outcomes using DORA/SPACE metrics, oversee experiments, and ensure high-quality, scalable delivery across large, multi-team initiatives in a rapidly evolving environment.

Qualifications

• 6-10+ years of technical product management leadership or equivalent.
• Strong understanding of modern software development practices and SDLC workflows.
• Experience building AI-native developer tools or AI-assisted software development.
• Proven ability to combine customer research, product data and experimentation.
• Exceptional ability to communicate complex tradeoffs to engineers and executives.

Responsibilities

• Set the product vision, strategy, and roadmap with clear requirements.
• Champion the voice of the developer through interviews, surveys, and telemetry.
• Identify opportunities for AI tooling across the SDLC and prototype solutions.
• Measure baselines and success metrics for developer experience and delivery.
• Influence partnerships across the organization and manage tradeoffs.
• Prioritize backlog to maximize platform value while balancing security and long-term goals.

Skills

Product leadership

Architect SDLC fluency

AI-native approach

Customer obsession

Communication

Security mindset

Ambiguity tolerance

Education

BS/MS in CS/Software Eng

Tools

Claude Code

Cursor

Codex

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

In This Position, You Will

• Set the product vision and strategy: Define a compelling direction, sequenced roadmap, and investment priorities Translate strategy into clear requirements and iterative delivery. Make deliberate choices about what to build, buy, improve, or retire, balancing developer needs, technical debt, security, cost, and long-term business goals.
• Champion the voice of the developer: Build trusted customer relationships through interviews, advisory boards, surveys, workflow research, and product telemetry. Uncover the root causes of developer friction, translate those insights into focused product opportunities, validate solutions, and close the feedback loop.
• Drive AI-native developer productivity: Identify opportunities for AI coding tools and agents across the SDLC. Prototype and evaluate emerging tools and workflows, considering quality, developer trust, security, human oversight, and cost. Turn the highest-value experiments into reliable products used in everyday development.
• Measure and improve outcomes: Establish baselines and success measures for developer experience, delivery performance, adoption, and AI effectiveness. Combine DORA delivery metrics and SPACE-informed measures with build/test feedback times, CI reliability, developer sentiment and satisfaction measures such as NPS/CSAT, and qualitative research. Use this evidence to identify bottlenecks, prioritize investments, and validate improvements in speed, quality, and satisfaction.
• Influence & collaborate at scale: Build strong, trusted partnerships across partner teams and drive influence at all levels of the organization. Resolve competing priorities, navigate technical tradeoffs, and communicate clear recommendations to engineers and executives.
• Prioritize high-impact investments: Prioritize the product backlog while balancing developer feedback, technical debt, security requirements, and long-term business goals to maximize platform value.

What We’re Looking For

• Product leadership and judgement: 6-10+ years of technical product management experience (or equivalent) with demonstrated success owning large-scale developer platforms, infrastructure platforms, developer tools or DevOps products.
• Technical architecture & SDLC fluency: Strong understanding of modern software development practices and developer workflows across source control, build systems, testing, and CI/CD. Experience with complex development environments such as large monolithic applications, monorepos, and/or distributed cloud-native microservices.
• AI-native, hands‑on approach: You use AI to improve how you work. You can build prototypes, automations, and agents using tools such as Claude Code, Cursor, Codex, or equivalents. Examples include Slack workflows that capture developer feedback, surface recurring issues, and track follow‑through.
• Customer obsession and analytical rigor: A track record of combining customer research, product data, and experimentation to understand technical users, make better product decisions, and deliver experiences developers adopt and value.
• Exceptional communication and influence: The ability to turn complex product and technical tradeoffs into clear written narratives, roadmaps, and executive recommendations while building trust with engineering teams.
• Enterprise and trust mindset: Experience building products where scale, security, privacy, compliance, reliability, and performance are fundamental requirements, with an understanding of the additional evaluation and governance considerations for AI tools.
• Thriving in ambiguity: Natural comfort with ambiguity and the ability to bring clarity, focus, and alignment across large, matrixed organizations and in a fast‑evolving landscape.
• Education: BS or MS in Computer Science, Software Engineering, or a related discipline (or equivalent practical experience).

Preferred Qualifications

• Previous experience as a software engineer, engineering leader, or in another technical role.
• Prior ownership of an internal developer platform (IDP), service catalog, developer portal, or similar large‑scale developer‑facing system.
• Experience evaluating or deploying AI‑assisted software development tools and cloud‑based coding agents at scale.
• Strong background in developer advocacy or developer relations.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.