Director of Product Management

Penn Medicine; Philadelphia (Philadelphia County); Hybrid; USD 140,000 - 210,000; Full time

Job summary

Penn Medicine seeks a Director of Product Management to lead data-driven AI product initiatives that enhance patient experience, clinical quality, and operational efficiency. You will guide internal stakeholders, collaborate with data scientists, AI/ML engineers, and product teams to deploy advanced capabilities, including LLMs, while monitoring adoption and outcomes to maximize value.

The role oversees a portfolio spanning clinical and operational use cases across the health system, driving

Qualifications

• BA/BS in Business, Data Science, or related field required.
• 7+ years product management and/or software development experience required.
• MBA, Data Science, or related field preferred.
• 2+ years healthcare data, analytics, or AI preferred.

Responsibilities

• Understand internal customer workflow, usage, and optimization opportunities to grow technology engagement.
• Define product strategy aligned with Penn Medicine goals and internal stakeholders.
• Define and prioritize product features based on feedback, market research, and strategic fit.
• Manage stakeholder expectations through effective communication across the product lifecycle.
• Estimate resources and timelines to deliver high-quality products on schedule.
• Evaluate vendors and build/buy options to support development as needed.
• Develop and maintain the overall DTS product roadmap and ensure organizational alignment.
• Collaborate with cross-functional teams and senior leaders to deliver products that meet user needs.

Education

Bachelor of Arts or Science in Business, Data Science, or other relevant field

7+ Product management and/or software development experience

MBA, Data Science, or other relevant field (Preferred)

2+ years healthcare data and analytics or AI (Preferred)

Job description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

• Entity: Corporate
• Department: PennDnA Product Managment
• Location: Hybrid based out of 3535 Market Street, Philadelphia, PA
• Hours: 8hr Days

Summary

The Director of Product Management is instrumental in developing data-driven solutions that improve patient experience, enhance clinical quality, and optimize operations. The Director must be able to develop a deep understanding of internal customer needs to guide the development of innovative products and services.

This position will oversee a portfolio of AI products, research, and development initiatives spanning clinical and operational use cases across the health system. Partner with data scientists, AI/ML engineers, and product teams to develop and deploy advanced AI capabilities, including LLMs and other machine learning solutions, while monitoring performance, adoption, and outcomes to optimize effectiveness, mitigate risk, prioritize investment, ensure responsible AI practices, and maximize organizational value.

Responsibilities

• Customer Insights: Work closely with the internal customers to understand their workflow, understand their usage, find opportunities for optimization, and grow technology engagement.
• Product Strategy: Propose and refine product strategies that align with the goals of Penn Medicine and address the specific needs of internal stakeholders.
• Feature Definition & Prioritization: Define and prioritize product features based on customer feedback, market research, and strategic alignment.
• Stakeholder Management: Manage stakeholder expectations through effective communication and collaboration, ensuring alignment throughout the product lifecycle
• Resource & Timeline Estimation: Estimate resource requirements and establish realistic timelines for product development, ensuring timely delivery of high-quality products.
• Vendor Evaluation: Evaluate potential vendors and assess build/buy options to support product development as necessary.
• Roadmap Development: Contribute to the overall product roadmap for DTS, ensuring strategic alignment with organizational objectives and initiatives.
• Cross-Functional Collaboration: Build relationships with DTS colleagues, including senior leaders. Collaborate with cross-functional teams to deliver high-quality products and services that meet user needs and organizational standards
• Continuous Improvement: Stay current with industry trends, best practices, and emerging technologies. Contribute to a culture of performance excellence. Actively seeks and applies feedback from others to strengthen capabilities.
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
• Other duties as assigned to support the unit, department, entity, and health system organization

Education or Equivalent Experience

• Bachelor of Arts or Science Business, Data Science, or other relevant field (Required)
• And 7+ Product management and/or software development experience (Required)
• Master of Arts or Science MBA, Data Science, or other relevant field (Preferred)
• 2 + year experience in healthcare data and analytics or AI (Preferred)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.