Director of Product, Identity & Access

Indeed; Providence (RI); On-site; USD 179,000 - 373,000; Full time

Benefits offered by this job

Open paid time off

Paid parental leave

Medical, dental, vision insurance

Job summary

Indeed is looking for a Director of Product for their Customer Identity & Access Management (CIAM) platform. The role involves driving the product strategy for both job seekers and employer organizations, ensuring alignment across various teams and developing a high-performing product management team.

Successful candidates will have extensive experience in managing product portfolios within the CIAM domain and a proven track record in translating business goals into actionable product strategies. The position also offers competitive compensation and a range of benefits to support a balanced work-life harmony.

Qualifications

• Minimum of 17 years of related experience.
• Proven experience developing teams of product managers.
• High familiarity with CIAM domain including OAuth 2.x and SAML.

Responsibilities

• Set and refine product strategy across multiple product areas.
• Guide and develop product managers.
• Define success metrics for products and evaluate portfolios.

Skills

Experience managing product managers

Understanding of CIAM

Analytical skills for defining success metrics

Ability to align partners at all levels

Education

Bachelor's degree

Master's degree

Job description

Day to Day

As Director of Product, Identity and Access you will drive the product strategy and execution for Indeed's Customer Identity & Access Management (CIAM) platform across B2C (hundreds of millions of job seekers) and B2B (employer organizations from SMBs to global enterprises). You will set and continuously refine strategy for your domain, translating company and business-unit goals into clear, coherent product portfolios - and holding your team accountable for delivering outcomes that ladder up to those goals. You will partner closely with Engineering, Design, Data Science, and business leadership to align on priorities, resources, and sequencing. You bring deep experience across products, platforms, and markets, and you use that breadth to shape both what the organization bets on and how your teams operate. You will hire, develop, and coach product managers at every level, building career paths that grow senior ICs and future product leaders. Your leadership will ensure your team's products create meaningful, balanced value across multiple sides of the marketplace - with aligned incentives that drive outcomes over time.

Responsibilities

• Set and continuously refine product strategy for a portfolio spanning multiple product areas and customer segments, translating company and business-unit goals into clear, sequenced priorities
• Guide, coach, and develop a team of product managers - providing consistent feedback, supporting career growth, and building a healthy pipeline of future product leaders
• Partner with Engineering leadership on platform architecture decisions - auth stack, session model, federation patterns, token lifetimes, identity-store evolution - and represent product trade-offs credibly in those conversations.
• Partner with Security and Privacy/Legal to translate threat-landscape and regulatory changes (GDPR, CCPA, state-level privacy laws) into concrete product investments.
• Define success metrics for the portfolio, establish mechanisms to track initiative progress and product health, and use data and experimentation to make informed decisions - building a team culture of rigorous measurement and continuous improvement
• Ensure the portfolio creates value across multiple sides of the marketplace (job seekers and employers), with team incentives and strategies aligned to improve network effects over time
• Build alignment with peers and senior leadership on strategy, investment decisions, and outcomes - and communicate results clearly to executive audiences

Skills & Competencies

• Requires a minimum of 17 years of related experience; or a minimum of 15 years with a Bachelor's degree; or 12 years and a Master's degree; or a PhD with 8 years experience.
• Proven experience overseeing and developing teams of product managers, including performance management, coaching, and career development for senior ICs and future leaders
• Demonstrated ability to translate company and business-unit goals into coherent product portfolios with clear priorities and measurable outcomes
• High level of familiarity with the CIAM domain: OAuth 2.x / OIDC, SAML, session and token management, MFA / passkeys / WebAuthn, account-recovery design, federation and SSO patterns, SCIM provisioning, RBAC/ABAC authorization models.
• Working understanding of the threat model that wraps CIAM - account takeover, credential stuffing, phishing, fraud rings, social engineering - and the product trade-offs between security and friction.
• Solid analytical foundation with demonstrated experience defining success metrics, building measurement frameworks, and using data and experimentation to evaluate portfolio health, guide investment decisions, and drive iteration
• Ability to align partners at all levels - from individual contributors to executive leadership - on strategy, priorities, and resource decisions
• Experience designing how multiple products and platforms work together, with a demonstrated ability to identify shared capabilities that create leverage across teams

Salary Range Transparency

Tier 1 - United States of America 179,000 - 269,000 USD per year

Tier 2 - United States of America 200,000 - 300,000 USD per year

Tier 3 - United States of America 219,000 - 329,000 USD per year

Tier 4 - United States of America N/A

Tier 5 - United States of America 249,000 - 373,000 USD per year

Salary Range Disclaimer

The salary range for this role reflects the minimum and maximum compensation for the role. Offers are typically made between the range minimum and the range midpoint. Actual compensation will be determined based on job-related skills, experience, and expertise, as evaluated during the interview process. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits. Compensation may also vary based on where a role is performed, as work locations are grouped into geographic pay tiers to reflect cost of labor differences in different geographic markets. Candidates can view geographic pay tiers by location on our career site https://www.indeed.com/careers/paytiers, and recruiters can confirm how location is considered for a specific role.

Benefits - Health, Work/Life Harmony, & Wellbeing

We care about what you care about. We have a multitude of benefits to support Indeedians, as well as their pets, kids, and partners including medical, dental, vision, disability and life insurance. Indeedians are able to enroll in our company’s 401k plan, as well as an equity-based incentive program. Indeedians will also receive open paid time off, 11 paid holidays a year and up to 26 weeks of paid parental leave. For more information, select your country and learn more about our employee benefits, program, & perks at https://www.indeed.com/careers/benefits!

Equal Opportunities and Accommodations Statement

Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non- merit based or legally protected grounds.

Indeed provides reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please visit https://www.indeed.com/careers/accommodations. If you are requesting accommodation for an interview, please reach out at least one week in advance of your interview.

For more information about our commitment to equal opportunity/affirmative action, please visit our Careers page https://www.indeed.com/careers.