Director of Procurement

Trova; Orlando (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

Trova is seeking a Director of Procurement to lead enterprise-wide procurement governance, vendor relationships, sourcing, and contract management. This onsite role in North Orlando off I-4 partners with Legal, Finance, IT, Claims, and other units to ensure commercially sound purchasing decisions aligned with financial goals.

The position emphasizes ownership of the contract management system, supplier performance, and executive reporting on procurement metrics and spending trends.

Responsibilities

• Oversee procurement activities across all departments and business units.
• Establish enterprise-wide procurement policies, procedures and approval workflows.
• Manage contract lifecycle and governance, including the contract management system.
• Analyze total cost of ownership and seek cost-reduction opportunities.
• Negotiate with vendors and manage commercial terms and supplier relationships.
• Provide executive visibility into contracts, renewals, and key procurement metrics.

Job description

This is an onsite position in North Orlando off of 1-4

The Director of Procurement is responsible for overseeing the company's enterprise-wide

procurement activities, vendor relationships, sourcing processes, and contract management system. This role establishes and administers consistent procurement standards designed to ensure the company obtains high-quality goods and services at competitive prices, maintains strong and productive vendor relationships, and exercises appropriate oversight over all company contracts.

The Director serves as the central point of accountability for procurement governance, competitive bidding, vendor selection processes, commercial negotiations, procurement documentation, and contract lifecycle management across all departments and business functions. This position partners with executive leadership, Legal, Finance, IT, Claims, Underwriting, Operations, and other business units to ensure purchasing decisions are commercially sound, transparent, appropriately documented, and aligned with the company's operational needs and financial objectives.

A key responsibility is ownership and administration of the company's contract management system, including establishing a reliable inventory of contracts, ensuring required contract data is complete, tracking renewals and notice periods, implementing alerts, and providing executive leadership with visibility into contractual commitments.

Enterprise-Wide Procurement Oversight

• Oversee procurement activities across all company departments, business units, and operating functions.
• Establish and administer enterprise-wide procurement policies, procedures, standards, and approval workflows.
• Ensure purchases and service engagements are conducted in a commercially reasonable, transparent, and cost-effective manner.
• Establish procurement requirements based on expenditure levels, risk, business criticality, and the nature of the goods or services being acquired.
• Serve as the central resource for procurement strategy, sourcing methodology, vendor selection, and commercial negotiations.
• Partner with department leaders to understand business needs, evaluate available alternatives, and identify the best overall value for the company.
• Promote consistent procurement practices while allowing appropriate flexibility for urgent operational needs and specialized business requirements.
• Establish appropriate controls over vendor onboarding, purchasing commitments, contract execution, and procurement documentation.

Cost-Effectiveness and Commercial Value

• Ensure procurement decisions consider total cost of ownership and overall business value, rather than price alone.
• Evaluate vendor pricing, rate structures, proposed increases, service fees, contract escalators, payment terms, and other material economic provisions.
• Partner with Finance and business leaders to identify cost-reduction opportunities and validate savings.
• Challenge unsupported price increases and seek improved terms when appropriate.
• Review existing contracts and spending patterns to identify opportunities for renegotiation, consolidation, standardization, or elimination of unnecessary expenses.
• Balance cost objectives with service quality, operational continuity, vendor capability, and business requirements.
• Develop periodic executive reports regarding procurement performance, spending trends, and opportunities for improved commercial outcomes.
• Develop and maintain strong, professional, and productive relationships with the company's vendors and strategic suppliers.
• Establish consistent practices for vendor communication, performance reviews, issue resolution, and relationship management.
• Serve as an escalation point for significant vendor disputes, service deficiencies, pricing issues, and contractual concerns.
• Work with business owners to evaluate vendor performance against agreed service levels, deliverables, pricing, and contractual obligations.
• Encourage constructive vendor partnerships while maintaining competitive discipline and protecting the company's commercial interests.
• Identify strategic vendors and opportunities for improved collaboration, service delivery, innovation, and long-term value.
• Develop vendor scorecards and performance review processes where appropriate.
• Ensure vendor relationships remain subject to appropriate transparency, documented decision-making, conflict-of-interest safeguards, and procurement standards.
• Coordinate with business units to address underperforming vendors and determine when remediation, renegotiation, or replacement is appropriate.
• Own the administration, governance, and ongoing effectiveness of the company's contract management system.
• Serve as the business owner for system functionality, configuration, user access, workflows, reporting, and process compliance, in coordination with IT and Legal.
• Establish and maintain a reliable, centralized inventory of all company contracts, including executed agreements, amendments, renewals, and related documentation.
• Ensure executed contracts are uploaded to and maintained in the designated system in accordance with company policies.
• Establish consistent requirements for contract metadata, including vendor information, contract owners, effective dates, expiration dates, renewal provisions, financial commitments, and termination rights.
• Implement reliable processes and automated alerts for contract renewals, notice periods, expiration dates, amendments, and other material contractual milestones.
• Provide executive leadership with visibility into the company's contract inventory, upcoming renewals, contractual commitments, and key deadlines.
• Ensure contracts are organized, searchable, accessible to authorized personnel, and maintained in accordance with retention and access-control requirements.
• Monitor contract records for completeness, accuracy, and compliance with established procedures.
• Develop standardized workflows for contract intake, review, approval, execution, renewal, amendment, and closure.
• Coordinate with Legal to ensure the system supports appropriate review and approval processes without replacing Legal's responsibility for legal advice, interpretation, and legal review.
• Train employees and contract owners on system use, documentation requirements, and contract lifecycle responsibilities.
• Identify opportunities to improve system functionality, automate manual processes, and integrate contract management with procurement, Finance, accounts payable, and other business systems.

Procurement Governance and Internal Controls

• Develop and maintain procurement policies that establish clear responsibilities, approval thresholds, and accountability.
• Establish appropriate segregation of duties among vendor selection, approval of expenditures, contract execution, receipt of goods or services, and payment processing.
• Ensure procurement and contract management practices are consistent with applicable laws, regulatory requirements, internal policies, and company governance standards.
• Maintain records supporting competitive bids, vendor selection, negotiated terms, exceptions, approvals, and executed agreements.
• Coordinate with Internal Audit, Compliance, Finance, and Legal to address control deficiencies and implement process improvements.
• Support third-party due diligence and risk review processes in coordination with responsible departments.
• Promote ethical sourcing, confidentiality, appropriate handling of vendor information, and disclosure of actual or potential conflicts of interest.
• Escalate material procurement issues, significant vendor disputes, and exceptions to established policies to the appropriate executive stakeholders.

Executive Reporting and Cross-Functional Collaboration

• Report to the Chief Legal Officer / Chief of Staff regarding procurement performance, vendor relationships, contract administration, competitive bidding, and identified risks or opportunities.
• Develop periodic executive dashboards and reports addressing procurement activity, spending, contract renewals, vendor performance, and cost-effectiveness.
• Partner with department heads to establish procurement plans and ensure sourcing activities align with business priorities.
• Facilitate cross-functional sourcing initiatives and resolve competing departmental requirements.
• Communicate procurement policies, expectations, and process changes throughout the organization.
• Recommend improvements to procurement operations, contract governance, vendor management, and supporting technology.
• Provide executive leadership with objective assessments of vendor proposals, commercial alternatives, and material contractual commitments.