Director of Processing Operations

DCI Donor Services Tissue Bank; Nashville (TN); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

PTO up to 184 hours

Sick time up to 72 hours

Medical plans PPO/HDHP

Dental and Vision coverage

403(b) with matching

Life/AD&D/Disability insurance

Wellness program

Supplemental insurance options

Insurance discounts

Cell phone discounts

Job summary

DCI Donor Services Tissue Bank is seeking a Director of Processing Operations to lead all processing functions with a focus on quality, efficiency, and on-time delivery. You will shape processing strategy, coordinate across departments, and drive continuous improvements to meet customer demand.

The ideal candidate has a bachelor’s degree, at least 3 years in tissue banking leadership, and direct management experience.

Qualifications

• Bachelor’s degree in related field preferred.
• 3 years of tissue banking leadership experience.
• Direct management experience required.
• CTBS preferred.
• Valid driver’s license with ability to pass MVR underwriting requirements.
• Proficient with Word and PowerPoint.

Responsibilities

• Responsible for management and oversight of all processing-related operations.
• Oversee day to day processing operations including production planning, staffing, and oversight of equipment and facilities.
• Ensure safety and compliance within processing through a culture of accountability and high quality standards.
• Ensure customer satisfaction of final product quality and on-time delivery.
• Mentor the processing leadership team and monitor growth plans.
• Assist Sr. Director of Operations with preparing an annual processing operations budget.
• Perform other duties as assigned.

Skills

Leadership

Staff management

Operations planning

Quality & compliance

Microsoft Office

Education

Bachelor’s degree in related field

CTBS preferred

Tools

Microsoft Word

PowerPoint

Job description

DCI Donor Services Tissue Bank (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are currently seeking a Director of Processing Operations in the Tissue Bank. The Director of Operations will be responsible for the design, implementation, oversight and maintenance of all processing functions. This role will develop a culture of quality across all processing operations, work collaboratively with all departments supporting new product launches, process improvements, and work towards meeting customer demand and on-time delivery. The Director of Operations works closely with the Sr. Director of Operations to develop and execute processing related strategic plans.

COMPANY OVERVIEW AND MISSION

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates three organ procurement/tissue recovery organizations: Sierra Donor Services in New Mexico and California, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor’s gift and share the importance of the gift of life.

With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

Key responsibilities this position will perform include:

Responsible for management and oversight of all processing-related operations. Evaluates and approves processing needs, head count and schedules to meet customer demands and on-time delivery. Develop and present to the Sr. Director of Operations long term plans in order for the processing department’s goal to align with the overall company strategy.

Oversee day to day processing operations including production planning, staffing, and oversight of all processing equipment and facilities.

Ensures the safety and compliance throughout the processing department and operations through instilling a culture of accountability with expectations of high quality, standards and compliance.

Responsible for ensuring customer satisfaction of final product quality and on-time delivery.

Mentor the processing leadership team creating and monitoring growth and development plans.

Assists Sr. Director of Operations with preparing a processing operations annual budget.

Performs other duties as assigned.

The ideal candidate will have the following attributes:

• Bachelor’s degree in related field preferred
• 3 years of experience in tissue banking leadership. Direct management experience required
• CTBS preferred
• Valid driver’s license with ability to pass MVR underwriting requirements
• Working knowledge of computers and Microsoft Office applications to include Word and PowerPoint is required

We offer a competitive compensation package including:

• Up to 184 hours of PTO your first year
• Up to 72 hours of Sick Time your first year
• Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
• 403(b) plan with matching contribution
• Company provided term life, AD&D, and long-term disability insurance
• Wellness Program
• Supplemental insurance benefits such as accident coverage and short-term disability
• Discounts on home/auto/renter/pet insurance
• Cell phone discounts through Verizon

New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.

DCIDS is an EOE/AA employer – M/F/Vet/Disability.

Equal employment opportunity, including veterans and individuals with disabilities.