Description
Program Operations
- Plan, coordinate, and oversee day-to-day operations of assigned HIV, STI, and HCV prevention programs and services across all sites.
- Develop and improve program workflows, protocols, and operational practices in collaboration with appropriate clinical and administrative leaders.
- Identify service gaps, operational challenges, and opportunities to expand access, improve coordination, and strengthen program delivery.
- Participate in departmental leadership meetings, strategic planning, staff meetings, and professional development activities.
Grant Management and Compliance
- Monitor grant work plans, deliverables, performance indicators, deadlines, and documentation requirements; implement corrective action plans when needed.
- Coordinate timely and accurate programmatic reports and collaborate with Finance and other departments on grant budgets, expenditures, and related reporting.
- Maintain organized records and monitoring tools that support funder requirements, audits, and program accountability.
- Support grant implementation, renewal planning, and continuous improvement of reporting and tracking processes.
Staff Supervision and Development
- Provide administrative supervision and direction to assigned prevention program staff, including work assignments, coaching, accountability, and performance feedback.
- Participate in recruitment, selection, onboarding, orientation, training, and performance evaluations.
- Identify training needs and coordinate staff development and technical assistance related to prevention services, outreach, documentation, and program expectations.
- Promote a respectful, collaborative, and inclusive work environment consistent with Health Center policies.
Clinical Collaboration and Prevention Education
- Partner with medical providers and interdisciplinary care teams to support appropriate HIV, STI, and HCV screening, prevention education, referrals, and timely linkage to care.
- Coordinate development and delivery of accurate, evidence-informed prevention education and staff training, including harm-reduction approaches.
- Work with appropriate clinical leaders to review and update prevention-related policies, protocols, and workflows in alignment with applicable guidance and organizational standards.
- Maintain knowledge of developments in public health, primary care, HIV prevention and treatment, and related evidence-informed practices.
Community Outreach and Partnerships
- Build and maintain partnerships with schools, community-based organizations, housing organizations, faith-based organizations, and other community stakeholders.
- Identify and coordinate community education sessions, outreach activities, testing events, and other approved prevention initiatives.
- Develop new and nontraditional partnerships that improve access to prevention information, screenings, and referrals.
- Adapt outreach strategies to the needs of communities experiencing barriers to healthcare access or disproportionate health burdens.
Data, Quality Assurance, and Improvement
- Oversee accurate, timely program documentation and quality assurance records, including applicable databases, electronic medical record (EMR) workflows, and service activity reports.
- Analyze program data, trends, and performance measures to assess outcomes, identify gaps, and recommend improvements.
- Collaborate with relevant teams to strengthen EMR use, data integrity, reporting efficiency, and continuity of services.
- Participate in quality improvement initiatives and monitor follow-through on agreed improvement actions.
Duties may be modified or additional related responsibilities assigned based on organizational and program needs.
Requirements
Minimum Qualifications
- Bachelor’s degree in public health, health administration, social services, or a related field, or an equivalent combination of relevant education and experience. A master’s degree (such as MPH or MPA) is preferred.
- At least three years of relevant experience in prevention programming, public health, HIV/STI/HCV-related services, community outreach, social services, or a related setting.
- Demonstrated ability to coordinate programs, organize competing priorities, prepare reports, and communicate effectively with staff and community partners.
- Ability to interpret program data and use electronic records, spreadsheets, presentation tools, and other relevant business systems.
- Knowledge of community resources and ability to establish effective referral and partnership relationships.
- Ability to deliver or coordinate respectful, culturally responsive, trauma-informed, and nondiscriminatory services for diverse communities and patient populations.
Preferred Qualifications
- Experience supervising or coordinating program staff.
- Experience supporting grant-funded programs, contract deliverables, or program budgets.
- Experience with health-related policy, procedure, or workflow development.
- Professional proficiency in English and Spanish, when relevant to the communities and program needs served.
- Bi-lingual (English/Spanish) preferred.