Director of Platform Operations

Upwork Global Inc.; United States; Remote; USD 140,000 - 180,000; Full time

Job summary

A leading platform services company is seeking a Director of Platform Operations to lead global operations for infrastructure platforms. The role requires over 10 years of experience in software engineering and a strong background in cloud-native systems, Kubernetes, and AI/ML platform design. This position emphasizes building reusable platforms that enhance developer productivity and driving automation in processes.

Qualifications

• 10+ years of experience in software engineering.
• 3+ years leading infrastructure or platform teams.
• Experience with AI/ML platforms for model training and deployment.

Responsibilities

• Lead global operations for core infrastructure platforms.
• Define and execute the roadmap for multi-tenant infrastructure.
• Drive automation for build and release processes.

Skills

Software engineering

Cloud-native systems

Kubernetes

CI/CD platforms

Distributed systems operations

AI/ML platform design

Cross-functional leadership

Job description

A company is looking for a Director of Platform Operations - Infrastructure.

Responsibilities

• Lead global operations for core infrastructure platforms, ensuring performance, reliability, and security
• Define and execute the roadmap for secure, multi-tenant infrastructure supporting engineering and AI/ML workloads
• Drive automation for build and release processes, incident response, and compliance readiness

Qualifications

• Proven experience (10+ years) in software engineering with 3+ years leading infrastructure or platform teams
• Deep technical expertise in cloud-native systems, Kubernetes, CI/CD platforms, and distributed systems operations
• Experience designing and scaling AI/ML platforms for model training and deployment
• Demonstrated success in building reusable, self-service platforms that enhance developer productivity
• A growth-minded leader who thrives in cross-functional environments