Director of Performance Management

Scientific Safety Alliance, an Inc. 5000 Company; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Equity ownership in SSA

401k match

100% paid Medical, Dental & Vision

Job summary

Scientific Safety Alliance (SSA) seeks a Director of Performance Management to architect an operating system that defines, measures, and rewards high performance across the organization. You will extend the system from frontline technicians to broader teams, ensuring consistency and clear excellence criteria across roles.

You will drive onboarding milestones, calibration, and career pathways, using data, assessments, and leader input to refine what excellence looks like and how it translates

Qualifications

• 5+ years in performance management or related field.
• Designed and deployed a performance system from scratch.
• Front-line experience with hourly or field-based workforces.
• Evidence-based approach using assessments and data to drive decisions.
• Ability to work with executives and frontline leaders.

Responsibilities

• Define role scorecards and success profiles for SSA roles.
• Build the performance operating system with onboarding milestones, reviews, calibration, and career paths.
• Make the system evidence-based using manager input, outcomes, and validated assessments.
• Partner with branch and functional leaders to ensure system adoption.
• Connect performance to compensation, promotions, and talent development.

Skills

Performance management

Talent management

Organizational effectiveness

Data-driven decision making

Front-line experience

Job description

Director of Performance Management at SSA | Remote | Full-time

Scientific Safety Alliance, or SSA, exists to Accelerate Science. Delightfully. SSA is growing at an exceptional rate and is rapidly rising Inc Magazines 2024, 2025, and 2026 list of fastest growing privately held companies. We serve the life sciences world, including pharmaceutical, biotech, hospital, and research facilities that rely on us to keep their controlled environments compliant and ready for discovery. Our mission is simple: remove the friction so our customers can focus on innovation.

SSA is a 100% founder and employee-owned company. Every team member has a stake in the outcome, and everyone’s performance directly impacts the value of their ownership. We have grown from a handful of regional teams into one of the fastest-growing companies in the United States through a network of specialized local service companies. Our people are highly motivated problem solvers who take pride in precision, responsiveness, and integrity. We do more than maintain equipment; we help enable the discoveries that shape modern medicine and science. Our goal every day is to build the best company in the world, one founded on sweat equity, collaboration, and shared success.

The Role

We believe extraordinary companies are built by extraordinary people. As the Director of Performance Management, you'll architect the operating system that defines, develops, measures, and rewards high performance across SSA.

Your mission is to make our A-Player philosophy objective, consistent, and embedded in how we hire, onboard, coach, promote, compensate, and develop every team member. When you're done, every person at SSA will know exactly what excellence looks like in their role, how they're performing against it, and what it takes to reach the next level.

This is a build, not a maintenance job. You'll start with our front-line technicians and expand from there.

What You'll Do

• Define excellence. Build role scorecards and success profiles for every role at SSA, starting with the field.
• Build the performance operating system. Structured onboarding, 30/60/90-day milestones, quarterly reviews, calibration, promotion criteria, and career pathways.
• Make it evidence-based. Use manager input, peer feedback, performance outcomes, behavioral interviews, and validated assessments to continuously sharpen what actually predicts exceptional performance here.
• Partner with operators. Work directly with branch and functional leaders so the system is something they use, not something they comply with.
• Connect performance to consequence. Shape who we hire, who earns greater responsibility, how compensation is allocated, and how we identify high-potential talent.

What We're Looking For

• 5 + years in performance management, talent management, or organizational effectiveness, including time in a company that grew fast.
• You've built it before. Designed and deployed a performance system from scratch — not administered someone else's.
• Front-line experience. You've done this for hourly, field-based, or distributed workforces, not just corporate populations.
• Evidence over opinion. Comfortable with assessment validity, calibration mechanics, and using data to overturn a leader's assumption.
• Operator credibility. Equally at ease with a CEO, a branch manager, and a service technician.
• Bias to build. Energized by a fast-acquiring, still-forming environment rather than overwhelming it.
• Equity ownership in SSA
• 401k Match
• 100% paid Medical Dental & Vision insurance
• Health insurance (100% for employee and family)