Director of People & HR Operations

Clarity Recruiting; New York (NY); Remoto; USD 80.000 - 113.000; Tempo pieno

Vantaggi offerti da questo lavoro

Contract-to-full-time path

Remote work across time zones

Global team exposure

Descrizione del lavoro

Global Consulting Firm is seeking a Director of People Operations & Culture for a 1-3 month remote contract, with potential to go full-time. The role requires leading global people initiatives, managing compensation, benefits, compliance, and HR policies across jurisdictions.

You will partner with executives to drive an inclusive culture, oversee HR systems and payroll, and coach leaders through changes. Remote role across time zones.

Competenze

• 10–15 years of progressive HR experience, incl. leadership of a People function.
• Experience with employment compliance across multiple countries.
• Experience supporting hourly, day-rate, or contract team members.
• Proven track record designing compensation, benefits, policy, and performance programs.
• Strong judgment in employee relations and coaching senior leaders.

Mansioni

• Develop and lead the People function strategy with clear goals and metrics.
• Report retention, engagement, utilization, and compliance to the Executive Leadership Team.
• Lead workforce and capacity planning with senior leaders across time zones.
• Advise leaders and manage external HR advisors and employment counsel.

Conoscenze

HR leadership

People analytics

Executive coaching

Employee relations

Global/remote workforce experience

Formazione

SHRM / SPHR / CIPD certified

Strumenti

Justworks

Deel

HRIS

PEO / EOR management

Descrizione del lavoro

Our client, a global consulting firm, is seeking a Director of People Operations & Culture to join their team on a contract, with potential to go full-time if it's a strong fit.

Office policy: Remote

Duration: 1-3 month contract (potential to go full-time)

Rate: ~$70/hour, converting to ~175-190k

This role is remote. Employee will work from own location; must be comfortable working across global time zones.

Responsbilities:

• Develop and lead the People function strategy, with clear goals, metrics, and annual priorities aligned to the organization's strategic plan.
• Report people metrics such as retention, engagement, utilization trends, and compliance status to the Executive Leadership Team, and adapt programs based on what the data shows.
• Lead workforce and capacity planning with senior leaders, anticipating how changes in client contracts affect team members' hours and income, and designing practical mitigations.
• Serve as a trusted advisor and coach to senior leaders and managers, and manage external HR advisors and employment counsel.

Hiring and contracting

• Set hiring policy and standards so that recruitment is equitable, competency-based, and consistent across roles and countries, working with our Talent Manager, who leads recruitment and our applicant tracking system.
• Make contractor and employee classification decisions that meet legal requirements in each jurisdiction.
• Lead the offer and contracting process, including recommending rates and titles and approving offer letters, contractor agreements, and amendments.
• Design and manage the contractor-to-employee transition process and international hiring, including analysis of the cost and compliance requirements of hiring in new countries.
• Manage our PEO and EOR relationships to ensure accuracy, compliance, and alignment with organizational practices.

Compensation and benefits

• Lead implementation of the compensation program in line with the organization's compensation principles, including daily rates, bonus programs, and the annual compensation review.
• Design and recommend benefits for team members in the US and internationally, working to make packages as equitable as feasible across geographies.
• Manage benefits, leave, and open enrollment across countries, and serve as the escalation point for compensation, benefits, leave, and payroll issues.
• Oversee payroll, PTO, and contractor payment processes in partnership with our Finance and Administration team.

Compliance, policy, and systems

• Ensure compliance with employment law in every jurisdiction where we have staff or consultants, resolving issues promptly to limit risk.
• Maintain clear and accessible HR policies, SOPs, and an employee handbook that reflect our values and our global, remote operating model.
• Set records retention policy and lead audits related to people operations.
• Oversee people systems, including HRIS, PEO and EOR portals, and time tracking, and set data protection standards for HR and candidate data.

Culture and organizational development

• Set the strategy for an inclusive culture across a remote, global, and flexible team, with attention to belonging, trust, and psychological safety for staff and consultants alike.
• Partner with our Operations Manager on onboarding, all-team gatherings, retreats, and the annual team survey, setting objectives and measures for each.
• Advise our internal learning and DEI working groups on priorities, data, and policy implications.
• Lead organizational design changes and support change management and communications.

Talent development, performance, and employee relations

• Own and evolve the competency model, career pathway framework, and competency-based performance management program, including calibration.
• Design and lead manager development programs that build inclusive management practices.
• Lead retention strategies and people analytics, including survey and exit interview insights, and ensure equitable access to professional development across geographies and contract types.
• Lead employee relations, coaching leaders and managers through performance challenges, conflict, and staff transitions.

Required Skills and Competencies

• At least 10 to 15 years of progressive HR experience, including at least three years leading an HR or People function or holding broad senior generalist responsibility.
• Hands-on experience with employment compliance in multiple countries and with PEO or EOR providers (Justworks and Deel experience is a plus).
• Experience in consulting, professional services, or another project-funded setting, including supporting hourly, day-rate, or contract team members.
• A track record designing compensation, benefits, policy, and performance management programs.
• Sound judgment in employee relations and confidence coaching senior leaders.
• Experience working with teams across low-, middle-, and high-income countries, and a commitment to equitable practice.
• HR certification required (SHRM, SPHR, or CIPD).
• Background in social impact, philanthropy, global health, or international development is preferred.