Director of People & Culture

THE WESTIN INDIANAPOLIS INTERNATIONAL AIRPORT HOTEL; Sterling Heights (IN); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Bonus Plan

Medical

Dental

Vision

Pet Insurance

Life/LTD

401k

Employee Assistance Program

PTO

Recognition Program

Volunteer Initiatives

Marriott Hotel Travel Discounts

Job summary

The Westin Indianapolis International Airport Hotel seeks a Director of People & Culture to champion talent, engagement, and associate development while aligning with hotel goals.

This role oversees payroll, benefits, and HR programs, partnering with the Executive team to create a high-performing, compliant workplace and to support staffing, retention, and development across the property.

Qualifications

• 5+ years of experience in Human Resources management.
• Experience with payroll, benefits, and employee relations.
• Knowledge of state and federal labor laws and compliance.

Responsibilities

• Lead recruitment, onboarding, and training of associates.
• Manage payroll, benefits elections, and retirement plans.
• Investigate employee relations issues and conduct thorough reviews.
• Develop and implement HR programs, succession plans, and budget.
• Partner with leadership to meet staffing and retention goals.

Skills

HR management

Microsoft Office

Paycom

Education

Bachelor's degree in HR or related field

Tools

Paycom

MS Office

Job description

BENEFITSBonus PlanMedicalDentalVisionPet InsuranceEmployer paid Life/LTDFully vested 401kEmployee Assistance ProgramPTORecognition ProgramVolunteer InitiativesMarriott Hotel Travel DiscountsPOSITION OVERVIEWThe Director of People & Culture is the cultural advocate for the hotel. They will support all talent and engagement efforts while nurturing associate development and fostering relationships. This role oversees all payroll and benefit information for the associates and maintains neat associate records. This role supports the hotel as a strategic business partner and is responsible for ensuring the safety and happiness of all employees, while still supporting the financial goals of the hotel.DUTIES AND RESPONSIBILITIESSupport and drive Corporate People and Culture initiatives.Recruit, interview, hire, and train all associates.Actively support the recruitment, selection, and onboarding of new associates.Collaborate with Executive team to understand the organization’s goals and strategy related to staffing, recruiting, and retention.Ensure all associates have proper supplies, equipment, and uniforms.Foster relationships with all associates as a coach and council when needed.Oversee 60-Day and annual performance evaluations process.Manage and resolve complex employee relations issues. Conduct effective, thorough and objective investigations.Handle discipline and termination of staff in accordance with company policy.Properly document information for recordkeeping and payroll services, such as new hire, personal information, wage changes, termination, etc.Maintain complete files for all current and terminated associates.Keep accurate records for insurance enrollment and track/monitor claims.Process and manage payroll, benefit elections, and retirement benefits.Analyze compensation and benefit trends to position the hotel as a preferred employer.Manage and continuously update all Corporate and property training, programs, and initiatives.Create and maintain succession plans for associate development.Conduct exit interviews and provide concise feedback to Executive team.Participate in departmental meetings and continually communicate a clear and consistent message regarding the departmental goals to produce the desired results.Maintain a professional and personable appearance at all times, according to hotel standards.Conducts research and analysis of organizational trends including review of reports and metrics from the organization's human resource information system (Paycom).Monitors and ensures the organization's compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices, in conjunction with the VP of People & Culture, to maintain compliance.Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.Develop and implement departmental budget.Successfully achieve the hotel’s core values of ownership, innovation, craft, respect, and community.Primary duty will be managing the business and their department. They will regularly direct the work of two or more associates and have the authority to hire and terminate.All other duties as requested.QUALIFICATIONSMinimum of 5 years of experience in Human Resources Management.Experience in Microsoft Office and Paycom.Excellent emotional intelligence and interpersonal skills.Strong attention to detail and problem-solving skills.Ability to manage ideas and decision-making with creativity and innovation.Thorough knowledge of State and Federal Labor Laws.Good reading, writing, and oral proficiency in the English language.Flexibility to work a varied schedule, which may include weekends and holidays.Ability to lift and carry up to 40 pounds on own and up to 100 pounds with assistance.Ability to stand and walk up for entire shift.Requires writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability, and visual acuity.We are an equal opportunity employer and consider all qualified applicants without regard to legally protected characteristics. Employment decisions are made based on qualifications, merit, and business need. Reasonable accommodation(s) may be provided through the interactive process to enable qualified applicants and associates to perform the essential functions of the position.Offers of employment are contingent upon the successful completion of a background check, and we participate in E-Verify to confirm employment eligibility.