Director of People and Workforce Strategy

BrightPath; New Hope (MN); On-site; USD 125,000 - 150,000; Full time

Job summary

BrightPath in New Hope, MN seeks a Director of People & Workforce Strategy to own seat design, staffing patterns, overtime, agency spend, and time-to-fill. You will lead a team of three and build the systems that move workforce performance.

You will drive workforce planning, full-cycle talent acquisition for direct support and leadership roles, and scheduling optimization while advancing employee relations and investigations. The role reports to the Finance Director.

Qualifications

• 5+ years of progressive HR leadership with direct people management.
• Experience in shift-based, high-volume workforce planning.
• Ability to read and act on labor cost metrics.
• Experience in employee relations and investigations.
• Workers' compensation experience and return-to-work programs.
• Systems-building mindset focused on process improvements.

Responsibilities

• Lead, manage, and develop a team across onboarding, scheduling, recruitment, and HR partnerships.
• Oversee workforce planning, overtime, agency spend, and labor as a revenue percentage.
• Manage full-cycle talent acquisition for high-volume direct care and leadership roles.
• Optimize scheduling coverage and the systems behind it.
• Lead supervisory training, employee relations, investigations, and accommodations.

Skills

HR leadership

workforce planning

labor cost analysis

employee relations

systems design

Tools

CBIZ HRIS

Jazz ATS

When I Work

Job description

Our people are our services. The person who leads our workforce leads what we do best — we're hiring a Director to own that.

-BrightPath is a team of dedicated professionals committed to providing person-centered, data-driven services to people with adversities.

-BrightPath was established to enable individuals the freedom to pursue joy by providing quality home and community based services for vulnerable adults, minors, and individuals with adversities. -We employ roughly 175 employees across 6 services, growing, and running on EOS.

-We are creating a new seat on our leadership team: Director of People & Workforce Strategy.

-We need someone who thinks about seat/role design, staffing patterns, overtime, agency spend, retention, and time-to-fill as business performance problems — and who can build the systems that move them.

What you'll own

• Lead, manage, and hold accountable a team of three: an Onboarding & Scheduling Generalist, a Talent Acquisition Recruiter, and an HR Business Partner, across workforce planning, scheduling, and talent
• Workforce planning and labor cost performance — staffing patterns, overtime, agency spend, and labor as a percentage of revenue
• Full-cycle talent acquisition for high-volume direct support roles and for professional and leadership seats
• Scheduling optimization — coverage reliability, shift fill, and the systems behind them
• Supervisory training and employee relations — building manager capability, and owning investigations, performance management support, and accommodations

What we're looking for

• 5+ years of progressive HR leadership, including direct people leadership
• Real workforce planning experience in a shift-based, high-volume environment — healthcare, human services, senior living, hospitality, logistics, or similar. You've owned a staffing model, not just approved requisitions
• Comfort with labor cost mechanics: you can read a labor-to-revenue number, explain what moved it, and do something about it.
• Designed and implemented comprehensive total rewards programsEmployee relations and investigation experience, with sound judgment about when to involve counsel
• Workers Compensation experience administering return to work program
• A systems builder — you'd rather fix the process than work around it

Nice to have

• Minnesota DHS 245D or comparable regulated human services experience
• Experience in an organization running EOS or a similar operating system
• HRCI or SHRM certification
• Experience with CBIZ HRIS, Jazz ATS, or When I Work SCHEDULING SYSTEM

Details

• Compensation: $125,000–$150,000, depending on experience. [BENEFITS SUMMARY — health, dental, PTO, retirement, up to a 15% annual performance bonus based on individual merit and company milestones
• Reports to: Finance Director
• Location: New Hope, MN
• Requirements: successful completion of a Minnesota DHS background study is required for employment. [ADDITIONAL REQUIREMENTS — valid driver's license, MVR check, ]

BrightPath is an equal opportunity employer. We consider all qualified applicants without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, marital status, familial status, disability, status with regard to public assistance, membership or activity in a local human rights commission, age, veteran status, or any other characteristic protected by federal, state, or local law. We provide reasonable accommodation to applicants with disabilities; contact [e-mail] to request one.