Director of Payroll Services

Shawfloorscareers; Dalton (GA); On-site; USD 160,000 - 230,000; Full time

Job summary

Shaw Industries Group, Inc. is seeking a Director of Payroll Services to lead enterprise-wide payroll operations for roughly 18,000 U.S. and international associates, with a 20+ person team and multimillion-dollar budget.

The role is anchored in Dalton, GA and requires transforming processes via technology, AI, and analytics. You will partner with HR, Operations, Finance, IT, Tax, Legal, and Audit to ensure compliant, timely payroll, tax reporting, and strong governance.

Qualifications

• Bachelor’s degree preferred.
• 10+ years in payroll, HR ops, or related leadership roles preferred.
• Deep expertise in payroll operations, tax, and SOX compliance.
• Knowledge of U.S. multi-state and international payroll models.

Responsibilities

• Sets enterprise strategy for payroll, time and attendance, payroll tax & accounting, and related HR processes.
• Serves as a strategic HR advisor on payroll, labor costs, compliance, associate experience, and performance.
• Leads payroll transformation and modernization initiatives for accuracy, scale, and efficiency.
• Oversees payroll governance, policies, controls, audits, tax reporting, SOX compliance, and global requirements.
• Partners with HR and Operations to improve workforce utilization and payroll accuracy.
• Leads optimization of Workday, time & attendance, payroll platforms, integrations, analytics, automation, and AI-enabled solutions.
• Develops payroll and workforce technology strategies, business cases, and roadmaps with measurable outcomes.
• Owns payroll vendor strategy, governance, performance management, contracts, and continuous improvement.
• Establishes KPIs, dashboards, service levels, and workforce analytics for data-driven decisions.
• Advises senior leaders on payroll trends, cost opportunities, regulatory risk, and transformation priorities.
• Builds a high-performing organization through talent development and continuous improvement.
• Manages the Payroll Services budget, resources, and technology investments.

Skills

Enterprise strategy

Governance

Data-driven decisions

Leadership

Cross-functional collaboration

Education

Bachelor’s degree

Tools

Workday

HRIS/ERP

Time & attendance

Job description

Dalton, Georgia

Birmingham, Alabama

Chattanooga, TN

Nashville, Tennessee

Charlotte, North Carolina

Atlanta, Georgia

Full time

R-156949

Job Title

Director of Payroll Services

Position Overview

Shaw Industries Group, Inc. is a leader in flooring and other surface solutions designed for residential housing, commercial spaces and outdoor environments. Leveraging strengths in design, innovation and operational excellence, the company takes a people-centered, customer-focused, and growth-minded approach to meet diverse market needs. It creates differentiated customer experiences through its expansive portfolio of brands: Anderson Tuftex, COREtec, Shaw Floors, Patcraft, Philadelphia Commercial, Shaw Contract, Shaw Sports Turf, Shawgrass, Southwest Greens, Watershed Geo and more. Headquartered in Dalton, Georgia, Shaw is a wholly owned subsidiary of Berkshire Hathaway, Inc. with more than $5 billion in annual sales and approximately 18,000 associates worldwide.

Position Overview

This position would be located in Shaw Industries Global HQ office in Dalton Georgia. Shaw is open to candidates outside of the Dalton area and is willing to relocate candidates to the area.

Reporting to the Vice President of Total Rewards, the Director of Payroll Services is a strategic HR business leader and department head with full management authority within general policy guidelines and budgetary parameters established by the company. This leader provides enterprise-wide strategic and operational oversight for more than $1 billion in annual payroll supporting approximately 18,000 U.S. and international associates, while leading a team of 20+ employees and contractors and managing a multimillion-dollar operating budget.

As a trusted partner to HR, Operations, Finance, IT, Tax, Legal, Internal Audit, vendors, and executive leadership, the role leverages relational excellence to build trust, influence decisions, and foster alignment across the organization. The position connects payroll and workforce strategies to business priorities, associate experience, risk management, and operational performance, with legal accountability for accurate, timely, and compliant end-to-end payroll operations, including payroll processing, federal, state, local, and international tax reporting, payroll accounting, time and attendance, vendor management, and regulatory compliance.

A forward-thinking leader, this role positions Payroll as a strategic, analytical, and technology-enabled enterprise function, not simply a transactional service. As owner of one of the company’s largest controllable expenses, this leader drives transformation through technology, automation, AI, analytics, process redesign, and vendor optimization to enhance scalability, compliance, operational resilience, associate experience, cost management, and measurable enterprise value.

Job Responsibilities

• Sets enterprise strategy for payroll, time and attendance, payroll tax & accounting, and related HR processes.

• Serves as a strategic HR advisor on payroll, labor costs, compliance, associate experience, and operational performance.

• Leads payroll transformation and modernization initiatives that improve accuracy, scalability, efficiency, compliance, and employee experience.

• Oversees payroll governance, policies, controls, audits, tax reporting, SOX compliance, and federal, state, local, and international requirements.

• Partners with HR and Operations to improve workforce utilization, scheduling, overtime management, productivity, and payroll accuracy.

• Leads optimization of Workday, time and attendance, payroll platforms, integrations, analytics, automation, and AI-enabled solutions.

• Develops payroll and workforce technology strategies, business cases, and roadmaps that deliver measurable financial and operational outcomes.

• Owns payroll vendor strategy, governance, performance management, contracts, and continuous improvement.

• Establishes KPIs, dashboards, service levels, and workforce analytics to drive data-informed business decisions.

• Advises senior leaders on payroll trends, workforce insights, cost opportunities, regulatory risk, and transformation priorities.

• Builds a high-performing organization through talent development, succession planning, cross-training, and continuous improvement.

• Manages the Payroll Services budget, resources, operating expenses, technology investments, and financial accountability for one of the company’s largest controllable expenses.

• Build strong partnerships across HR, Total Rewards, Operations, Finance, IT, Tax, Legal, Audit, international teams, and external partners.

• Represents Payroll Services in enterprise workforce strategy, HR technology, AI, automation, and transformation initiatives.

Knowledge

• Bachelor’s degree preferred.

• 10+ years of progressive experience in payroll, HR operations, Total Rewards, or related leadership roles preferred.

• Deep expertise in payroll operations, payroll tax and accounting, wage and hour requirements, employment law, audit controls, and SOX compliance.

• Knowledge of U.S. multi-state and international payroll models, governance, vendors, and regulatory requirements.

• Knowledge of workforce management, time and attendance, HRIS/ERP platforms, Workday, automation, AI, analytics, and emerging HR technologies.

• Understanding financial management, business cases, ROI, cost optimization, and operational performance metrics.

Skills

• Enterprise strategy, governance, operating model design, policy development, and organizational leadership.

• Business acumen, strategic thinking, data-driven decision-making, root cause analysis, and problem solving.

• Process optimization, technology transformation, automation, and change management.

• Executive communication, business case development, reporting, and presentation of complex information.

• Cross-functional collaboration and influence across HR, Finance, Operations, IT, Legal, Tax, Audit, and external partners.

• Vendor strategy, contract management, service delivery, and performance accountability.

Abilities

• Lead complex, enterprise-wide initiatives while balancing competing priorities, risk, and business objectives.

• Build trusted relationships and influence decisions across functions, levels, and external partnerships.

• Translate complex payroll, workforce, compliance, and technology issues into clear recommendations and practical solutions.

• Identify risk, strengthen controls, and maintain accurate, timely, and compliant operations.

• Build high-performing teams through coaching, capability development, accountability, and continuous improvement.

• Drive innovation and technology adoption that improve efficiency, associate experience, and measurable business outcomes.

Competencies

• Create Strategic Plan

• Build Successful Team

• Drive Innovation

• Demonstrate Customer Orientation

• Demonstrate Strategic Influence

• Coach and Develop People

• Demonstrate Inclusive Leadership

#LI-PH1

#ShawIND

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AM

Shaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

A history of success, a future of possibility

Founded in 1967, Shaw Industries' leadership has been built on a history of success. Over time, our products have expanded, the customers we serve have been broadened, and the technology we use has advanced, but our vision to create a better future remains the same. Exceeding our customers' expectations for quality, service and performance is at the heart of our business.

Global Flooring Provider

Shaw Industries Group Inc. supplies carpet, resilient, hardwood, tile and stone, synthetic turf, and other specialty products to residential and commercial markets worldwide.

Learn more (https://shawinc.com/Company-Profile)

Operational Excellence

Our manufacturing operations and integrated supply chain deliver a broad array of products to meet diverse needs across residential and commercial markets throughout the world.

Learn more (https://shawinc.com/Our-Operations/Manufacturing)

Award Winning

The success of our company and the success of our associates go hand-in-hand. We are consistently awarded as an employer of choice, community partner, and leader in design and innovation.

Learn more (https://shawinc.com/Company-Profile/Awards)

We Sustain Human Ability

At Shaw, sustainability means sustaining human ability in all of our products and processes. We ask ourselves \"how can we minimize our impact on the environment and maximize human potential?\"

Learn More (https://shawinc.com/Our-Impact/Sustainability)

Community Partner

From civic involvement and philanthropic giving to volunteerism and future workforce development, our company and associates leverage our combined passions and expertise in addressing community needs, collaboratively.

Learn More (https://shawinc.com/Our-Impact/Community-%281%29)

In The News

There is always something new and exciting happening at Shaw. Check out our news page to read our recent press releases, company blog posts, sustainability reports and more!

Learn More (https://shawinc.com/Newsroom)