Director of Patient Support & Education — Remote

MDS Foundation; Northern (KY); Hybrid; USD 90,000 - 125,000; Full time

Benefits offered by this job

Competitive salary

401(k) with employer match

Flexible PTO

Generous holiday schedule

Remote-friendly environment

Job summary

The Myelodysplastic Syndromes Foundation seeks a Director of Support and Education to lead patient and caregiver engagement and worldwide education programs. You will shape strategy, develop resources, and collaborate with clinicians, researchers, and industry partners to translate patient needs into impactful initiatives.

Ideal candidates have clinical insight, program leadership experience, and a deep commitment to patient-centered care, with strong communication and cross-functional

Qualifications

• Bachelor's degree required; advanced degree strongly preferred.
• 7+ years experience in patient care, patient advocacy, healthcare education, or related roles.
• Experience with patient-centered care and education programs.

Responsibilities

• Oversee patient and caregiver helpline, ensuring timely, compassionate responses.
• Lead strategy and execution of educational programs for patients, caregivers, and health professionals.
• Oversee content library ensuring accuracy and accessibility.
• Collaborate with medical advisory boards and external experts.
• Design surveys and needs assessments to inform programs.

Education

Bachelor's degree

Advanced degree in nursing, healthcare, public health, education, or related field

Job description

The Myelodysplastic Syndromes Foundation seeks a Director of Support and Education to lead patient and caregiver engagement and worldwide education programs. You will shape strategy, develop resources, and collaborate with clinicians, researchers, and industry partners to translate patient needs into impactful initiatives.

Ideal candidates have clinical insight, program leadership experience, and a deep commitment to patient-centered care, with strong communication and cross-functional