Director of Patient Navigation

Atrium Health; États-Unis; À distance; USD 87 000 - 131 000; Plein temps

Résumé du poste

Advocate Health is seeking a Director of Oncology Nurse Navigation/Patient Navigation to lead system‑wide programs across multiple markets. The role focuses on establishing standards, guiding care coordination, and driving performance improvements for oncology navigators while supporting interdepartmental collaboration and training.

The position requires nursing leadership experience, a strong oncology background, and a track record of managing complex programs in large healthcare systems.

Qualifications

• Bachelor's Degree in Nursing required.
• Master's Degree in Nursing, Healthcare Administration or Business Administration preferred.
• 5 years of clinical experience in Oncology required.
• Oncology Nurse Navigator experience preferred.
• OCN credential preferred.
• Director/enterprise-level leadership experience in a large healthcare org preferred.

Responsabilités

• Lead development of standards to identify patients for care coordination via Oncology Nurse Navigator.
• Oversee tools and guidelines for OPNs along the care continuum.
• Ensure care delivery aligns with national guidelines and local resources.
• Create a performance management program for OPNs and monitor outcomes.
• Collaborate on performance improvement and annual navigator reviews.
• Define navigator roles when RN coverage isn't available.
• Lead the Oncology Navigator Academy and training programs.
• Support quality improvement across cancer care programs.
• Coordinate data tracking and reporting with data IT teams.
• Organize multidisciplinary conferences with Oncology Registry.

Connaissances

Oncology Navigator

Leadership

Nurse leadership

Clinical oncology

Formation

Bachelor's Degree in Nursing

Master's Degree in Nursing or Healthcare Administration

Description du poste

Department

12881 Carolinas Medical Center - LC: Administration: Morehead

Department

12881 Carolinas Medical Center - LC: Administration: Morehead

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details/Additional Information

This is a remote position with enterprise responsibility for oncology nurse navigation across Advocate Health's Midwest and Southeast divisions. Travel to support teams and programs across these divisions is required, with approximately 2-3 trips per month anticipated. Travel frequency and duration may vary based on business needs and the selected candidate's location. Candidates who do not live in an approved remote-work state may be eligible for relocation assistance to one of Advocate Health’s local markets.

Due to complex requirements, remote work is NOT permitted for short or long periods in: CA, CO, CT, HI, MA, MD, MN, NJ, NY, OR, RI, VT, WA and working Internationally.

#Remote

Pay Range

$63.45 - $95.20

Essential Functions

• Leads development of standards and methodology to identify patients at the appropriate point within their cancer journey to receive care coordination services as facilitated through an Oncology Patient Navigator (OPN). Develops standards for follow up with patients by the OPN and transition points to survivorship programs or end of life care.
• Participates in and oversees the development of assessment tools, guidelines, pathways and algorithms for OPN's to assist patients with cancer along the care continuum. Facilitates with OPN's to ensure that care is provided according to nationally accepted clinical guidelines and is delivered in a coordinated manner utilizing local resources.
• Oversees and implements system-wide processes to assess needs and provide access to proper resources for cancer patients and ensures that patient transfers are done so without noticeable breaks in communication or service to the patient.
• Creates a performance management oversight program related to the work of the OPNs. Monitors progress of program in achieving demonstrable care management specific to localized care, clinical outcome and administrative goals.
• Collaborates with appropriate staff to design and implement performance improvement monitoring and conducts annual reviews of oncology' nurse navigators.
• Determines the specific job scope of Patient Navigators based on their expertise and education when the position is not filled by an RN. Addresses variances in roles and responsibilities of patient navigators.
• Provides expertise and leadership for the Patient Navigator Academy. Recommends educational content and facilitates all logistical requirements for the system-wide bi-annual Patient Navigator Summit. Updates the Academy's Orientation process and overall curriculum.
• Assists with the implementation of quality improvement processes for the management of cancer care across the continuum.
• Collaborates with data warehouse/registry, administration and IT to select and design and implement methods and technology for patient navigation tracking and metric monitoring.
• Organizes multidisciplinary conferences in collaboration with the Oncology Registry by identifying potential cases for presentation, data collection, communication with physicians, ensuring appropriate documentation, including use of standardized care protocols in accordance with nationally recognized guidelines.
• Develops and implements policies and procedures that guide and support functions of the program and assesses educational needs of the multidisciplinary team to assist in the coordination of educational programs.
• Evaluates, develops, markets and implements collaborative initiatives for patient population to promote supportive care programming to include internet sites.

Physical Requirements

Ability to lift objects weighing up to 25 pounds. Occasional stooping, kneeling, crouching. Sit/stand for long periods of time.

Education, Experience And Certifications

Bachelor's Degree in Nursing required. Master's Degree in Nursing, Healthcare Administration or Business Administration preferred. 5 years of clinical experience in Oncology required. Experience as an Oncology Nurse Navigator preferred. Credentialed as an Oncology Certified Nurse (OCN). Director of Oncology Nurse Navigation/Patient Navigation experience preferred. Would also consider a strong Enterprise or Regional Manager-level leader from a large, complex healthcare organization, particularly someone overseeing Oncology Nurse Navigation across multiple hospitals, markets, or regions.

Our CommitmenttoYou

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Supervises and directs the oncology patient navigator program. Collaborates with interdisciplinary teams and tumor site specific committees to ensure high quality care across all delivery sites. Serves as point of contact for Oncology Navigators to provide resources and assistance with accessing clinical and supportive care services offered within the communities it serves. Supervises staff.