Director of Patient Navigation

Aurora Health Care; Allenton (WI); On-site; USD 120,000 - 180,000; Full time

Job summary

Aurora Health Care seeks a Director of Oncology Nurse Navigation to lead the development and execution of care coordination standards across the cancer care continuum. The role oversees navigator programs, standard operating procedures, and system-wide initiatives to improve clinical outcomes and patient experience.

You will guide assessment tools, performance monitoring, and education programs for Nurse Navigators, collaborating with oncology teams and IT to ensure seamless transitions and

Qualifications

• Bachelor's Degree in Nursing is required.
• Master's Degree in Nursing, Healthcare Administration or Business Administration is preferred.
• Minimum of 5 years of clinical oncology experience.
• Oncology Certified Nurse (OCN) credential is preferred.
• Director-level Oncology Nurse Navigation or Enterprise/Regional leadership experience is preferred.

Responsibilities

• Lead development of standards and methodologies for identifying patients in the cancer journey to receive care coordination services.
• Oversee assessment tools, guidelines, pathways and algorithms for Oncology Nurse Navigators.
• Ensure care is delivered per nationally accepted guidelines and coordinated with local resources.
• Implement system-wide processes to provide access to resources and seamless patient transfers.

Skills

Nurse Navigator

Leadership

Care coordination

Education

Bachelor's Degree in Nursing

Master's Degree in Nursing, Healthcare Administration or Business Administration

Job description

• Leads development of standards and methodology to identify patients at the appropriate point within their cancer journey to receive care coordination services as facilitated through an Oncology Patient Navigator (OPN). Develops standards for follow up with patients by the OPN and transition points to survivorship programs or end of life care.
• Participates in and oversees the development of assessment tools, guidelines, pathways and algorithms for OPN's to assist patients with cancer along the care continuum. Facilitates with OPN's to ensure that care is provided according to nationally accepted clinical guidelines and is delivered in a coordinated manner utilizing local resources.
• Oversees and implements system-wide processes to assess needs and provide access to proper resources for cancer patients and ensures that patient transfers are done so without noticeable breaks in communication or service to the patient.
• Creates a performance management oversight program related to the work of the OPNs. Monitors progress of program in achieving demonstrable care management specific to localized care, clinical outcome and administrative goals.
• Collaborates with appropriate staff to design and implement performance improvement monitoring and conducts annual reviews of oncology' nurse navigators.
• Determines the specific job scope of Patient Navigators based on their expertise and education when the position is not filled by an RN. Addresses variances in roles and responsibilities of patient navigators.
• Provides expertise and leadership for the Patient Navigator Academy. Recommends educational content and facilitates all logistical requirements for the system-wide bi-annual Patient Navigator Summit. Updates the Academy's Orientation process and overall curriculum.
• Assists with the implementation of quality improvement processes for the management of cancer care across the continuum.
• Collaborates with data warehouse/registry, administration and IT to select and design and implement methods and technology for patient navigation tracking and metric monitoring.
• Organizes multidisciplinary conferences in collaboration with the Oncology Registry by identifying potential cases for presentation, data collection, communication with physicians, ensuring appropriate documentation, including use of standardized care protocols in accordance with nationally recognized guidelines.
• Develops and implements policies and procedures that guide and support functions of the program and assesses educational needs of the multidisciplinary team to assist in the coordination of educational programs.
• Evaluates, develops, markets and implements collaborative initiatives for patient population to promote supportive care programming to include internet sites.

Essential Functions

• Leads development of standards and methodology to identify patients at the appropriate point within their cancer journey to receive care coordination services as facilitated through an Oncology Patient Navigator (OPN). Develops standards for follow up with patients by the OPN and transition points to survivorship programs or end of life care.
• Participates in and oversees the development of assessment tools, guidelines, pathways and algorithms for OPN's to assist patients with cancer along the care continuum. Facilitates with OPN's to ensure that care is provided according to nationally accepted clinical guidelines and is delivered in a coordinated manner utilizing local resources.
• Oversees and implements system-wide processes to assess needs and provide access to proper resources for cancer patients and ensures that patient transfers are done so without noticeable breaks in communication or service to the patient.
• Creates a performance management oversight program related to the work of the OPNs. Monitors progress of program in achieving demonstrable care management specific to localized care, clinical outcome and administrative goals.
• Collaborates with appropriate staff to design and implement performance improvement monitoring and conducts annual reviews of oncology' nurse navigators.
• Determines the specific job scope of Patient Navigators based on their expertise and education when the position is not filled by an RN. Addresses variances in roles and responsibilities of patient navigators.
• Provides expertise and leadership for the Patient Navigator Academy. Recommends educational content and facilitates all logistical requirements for the system-wide bi-annual Patient Navigator Summit. Updates the Academy's Orientation process and overall curriculum.
• Assists with the implementation of quality improvement processes for the management of cancer care across the continuum.
• Collaborates with data warehouse/registry, administration and IT to select and design and implement methods and technology for patient navigation tracking and metric monitoring.
• Organizes multidisciplinary conferences in collaboration with the Oncology Registry by identifying potential cases for presentation, data collection, communication with physicians, ensuring appropriate documentation, including use of standardized care protocols in accordance with nationally recognized guidelines.
• Develops and implements policies and procedures that guide and support functions of the program and assesses educational needs of the multidisciplinary team to assist in the coordination of educational programs.
• Evaluates, develops, markets and implements collaborative initiatives for patient population to promote supportive care programming to include internet sites.

Physical Requirements

Ability to lift objects weighing up to 25 pounds. Occasional stooping, kneeling, crouching. Sit/stand for long periods of time.

Education, Experience And Certifications

Bachelor's Degree in Nursing required. Master's Degree in Nursing, Healthcare Administration or Business Administration preferred. 5 years of clinical experience in Oncology required. Experience as an Oncology Nurse Navigator preferred. Credentialed as an Oncology Certified Nurse (OCN). Director of Oncology Nurse Navigation/Patient Navigation experience preferred. Would also consider a strong Enterprise or Regional Manager-level leader from a large, complex healthcare organization, particularly someone overseeing Oncology Nurse Navigation across multiple hospitals, markets, or regions.