Director of Patient Care

Infinity Hospice Care LLC; Scottsdale (AZ); On-site; USD 95,000 - 130,000; Full time

Job summary

Infinity Hospice Care LLC in Scottsdale, AZ seeks a Director of Patient Care to lead the clinical departments and ensure safe, high-quality in-home care. You will inspire teams, emphasize compliance and quality, and help shape the future of a growing organization.

The role focuses on leading the clinical team, maintaining adherence to Medicare COP and QAPI, and coordinating care with interdisciplinary teams, patients, families, and referring agencies.

Qualifications

• Current, unrestricted RN license.
• 2-3 years’ experience as a registered nurse within the last 36 months.
• Home health or hospice experience preferred.
• Solid knowledge of Medicare Conditions of Participation, QAPI, and regulatory requirements.
• Proven ability to lead, develop, and hold clinical teams accountable.

Responsibilities

• Lead the clinical team and supervise clinical staff to ensure safe, high-quality home care.
• Ensure compliance with state and federal regulations, including COP and QAPI activities.
• Manage staffing, productivity, and evaluation of agency programs and field staff.
• Collaborate with Administrator/CEO on business planning, budgeting, and policy rollout.

Skills

RN leadership

Clinical leadership

Quality compliance

Team coordination

Education

Registered nurse license

Job description

Description

Set the standard for care in the home

At Infinity Hospice, every visit our clinicians make reflects the leadership behind them. As Director of Patient Care, you’ll be that leader. You’ll oversee the clinical departments and make sure every patient receives safe, high-quality care in the comfort of home. We’re looking for an RN leader who inspires teams, values compliance and quality, and wants to help shape the future of a growing organization.

What You’ll Do

Lead the clinical team

• Direct and coordinate clinical departments and branches, taking responsibility for continuity, quality, and safety of care.
• Supervise and mentor clinical staff so care follows each Plan of Care, with timely assessments and reassessments.
• Help recruit and hire high-quality clinical staff, and deliver a consistent company-wide orientation and education program.
• Identify training needs and support each team member’s professional growth.

Make quality and compliance your priority

• Keep operations compliant with state and federal regulations, including the Medicare Conditions of Participation.
• Oversee QAPI and utilization review activities, and start corrective action plans promptly when needed.
• Coach staff on fiscal intermediary and third-party payor requirements.
• Champion infection control and universal precautions across all patient care.

Manage performance and operations

• Monitor staffing and productivity for full-time, per-visit, and contract staff.
• Evaluate agency programs, services, and field staff.
• Spot issues early, report them to the Administrator, and bring in the right leaders to resolve them.
• Coordinate care with the interdisciplinary team, patients and families, and referring agencies.

Help shape the future

• Partner with the Administrator and CEO on business planning, strategic goals, resource allocation, and the annual budget.
• Help develop clinical and administrative policies and practices.
• Assess community needs, help plan new services, and build strong community relationships.
• Lead the rollout of company initiatives and changes to policies and processes.
• Serve as a clinical resource to Hospice division leadership.

What You Bring

• Current, unrestricted RN license
• [Experience requirement, e.g., 3+ years of home health or hospice experience, including 2+ years in clinical leadership]
• Solid knowledge of the Medicare Conditions of Participation, QAPI, and regulatory requirements
• Proven ability to lead, develop, and hold clinical teams accountable
• Strong communication, interpersonal, and problem-solving skills
• Commitment to continuing education and professional involvement
• [Education preference, e.g., BSN preferred]

Requirements

Supervises: Designated Personnel

Experience:

• Minimum 2-3 years’ experience as a registered nurse obtained within the last 36 months.
• One year of experience in home health care is preferred.
• Management experience preferred.

Skills:

• Evidence of progressive leadership responsibilities, including fiscal management, is required.
• Excellent communication skills.
• Excellent interpersonal skills necessary to communicate effectively with various personnel when identifying and resolving sensitive and complex patient or administrative issues.
• Nursing skills are defined as generally accepted standards of practice.
• Excellent interpersonal skills and ability to communicate effectively.
• Demonstrates proven decision-making skills.
• If required to make visits, Hepatitis profile.
• Must read, write, and comprehend English.