Director of Outpatient Services - Chicago, IL

Montrose Behavioral Health Hospital; Chicago (IL); On-site; USD 100,000 - 150,000; Full time

Job summary

Montrose Behavioral Health Hospital is seeking a Director of Outpatient Services to lead operations and clinical programs for their partial hospitalization and intensive outpatient services. The role combines clinical leadership with business development to ensure high-quality patient care and operational efficiency. Ideal candidates will possess advanced clinical degrees and strong management experience in behavioral health settings, focusing on enhancing patient experiences and program quality.

Qualifications

• Minimum of 4 years in behavioral healthcare, including 2+ years of operations and managerial experience.
• Experience with PHP and IOP levels of care strongly preferred.

Responsibilities

• Oversee day-to-day operations and clinical program for PHP and IOP services.
• Achieve key business objectives including patient satisfaction and clinical quality outcomes.

Skills

Leadership

Clinical Excellence

Operational Strategy

Education

Master’s or Doctorate-level Licensed Clinician

Job description

Director of Outpatient Services - Chicago, IL

Join to apply for the Director of Outpatient Services - Chicago, IL role at Montrose Behavioral Health Hospital

Director of Outpatient Services - Chicago, IL

4 days ago Be among the first 25 applicants

Join to apply for the Director of Outpatient Services - Chicago, IL role at Montrose Behavioral Health Hospital

Get AI-powered advice on this job and more exclusive features.

Overview

PURPOSE STATEMENT:

The Director of Outpatient Services is responsible for leading the day-to-day operations and long-term success of the facility’s partial hospitalization programs (PHP) and intensive outpatient programs (IOP). This role is accountable for achieving key performance targets - including volume growth, financial performance, patient experience, and clinical quality – by driving clinical excellence, operational rigor, referral growth, and standardized care delivery across the behavioral health care continuum. The Director will serve as a clinical leader, performance coach, and community advocate, ensuring a seamless transition for patients stepping down from inpatient care and patients stepping up from community-based care.

Responsibilities

Clinical & Operational Leadership

• Oversee day-to-day operations and clinical program for PHP and IOP services, including occasional facilitation of groups
• Achieve key business objectives including ADC, visits, revenue, EBITDA, patient retention, patient satisfaction, and clinical quality outcomes
• Monitor KPIs regularly and adjust operations to meet goals, address barriers, and ensure continuous improvement.
• Serve as a visible leader with internal stakeholders to drive step-down admissions from inpatient units and build advocacy for outpatient care/behavioral health care continuum
• Actively support business development and outreach activities to enhance brand awareness and drive direct admissions.
• Coordinate weekly group assignments and session topics to balance clinician workloads and tailor care to patient cohort needs. Utilize feedback, patient outcome data, and satisfaction surveys to enhance care delivery and program relevance and to ensure services remain accessible and responsive to the needs of the target population.
• Collaborate with divisional and corporate leadership on identifying and implementing strategic growth initiatives, including expansion planning and program development.
  
  

Team Development & Supervision

• Hire, onboard, and retain a high-performing team
• Provide supervision, training, and mentorship for clinical and support staff, including therapists, counselors, BHAs, and students.
  
  

Compliance & Quality Assurance

• Ensure compliance with all relevant licensure, accreditation, regulatory, and contractual obligations (e.g., Joint Commission, CMS, state laws).
• Develop and assist with the development and implementation of policies and procedures.
• Ensure accurate and timely documentation of patient records and services delivered.
  
  

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Required to be a Master’s or Doctorate-level Licensed Clinician – e.g., LCSW, LMHC, LMFT, PsyD, PhD.
• Minimum of 4 years in behavioral healthcare, including 2+ years of operations and managerial experience.
• Experience with PHP and IOP levels of care strongly preferred. Preference for experience working with acute psychiatric hospital and/or residential SUD treatment providers.
  
  

Licenses/Designations/Certifications

• Master’s or Doctorate-level Licensed Clinician – e.g., LCSW, LMHC, LMFT, PhD (Clinical, Counseling or Educational Psychology), or PsyD
  
  

SUPERVISORY REQUIREMENTS: Supervises a team of employees

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

AHCORP

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Mental Health Care

Referrals increase your chances of interviewing at Montrose Behavioral Health Hospital by 2x

Sign in to set job alerts for “Director of Outpatient Services” roles.

Healthcare Consulting Senior Director - Clinical Enterprise

Chicago, IL $100,000.00-$110,000.00 2 months ago

Deputy Director of Adult Outpatient Services

Director of Nursing and Clinical Services

Chicago, IL $110,000.00-$160,000.00 1 month ago

Assistant Director of Clinical Services - Registered Nurse

Northbrook, IL $75,000.00-$85,000.00 2 weeks ago

Greater Chicago Area $85,000.00-$100,000.00 6 days ago

Clinical Director - Independant Diagnostic Testing Facility (IDTF) - Chicago, IL

Clinical Director, Speech Therapy (CCC-SLP)

Clinical Director, Speech Therapy (CCC-SLP)

Chicago, IL $75,000.00-$80,000.00 6 days ago

Assistant Clinical Director - Psychotherapy Supervisor

Clinical Director, Speech Therapy (CCC-SLP)

Chicago, IL $75,000.00-$80,000.00 4 days ago

Deerfield, IL $98,000.00-$120,000.00 2 days ago

Clinical Outpatient Pediatric Supervisor

Glenview, IL $71,277.65-$124,500.00 1 month ago

Chicago, IL $70,000.00-$95,000.00 2 weeks ago

Clinical Medical Director - Chicago, IL | Sploot Veterinary Care

Chicago, IL $185,000.00-$200,000.00 8 months ago

Chicago, IL $231,876.00-$331,251.00 1 week ago

Chicago, IL $98,000.00-$102,000.00 1 week ago

Chicago, IL $54,685.00-$77,275.00 2 weeks ago

Flossmoor, IL $95,000.00-$110,000.00 1 week ago

Supervisor of Outpatient Oncology Clinic

Workday Supply Chain Healthcare Director with clinical/operational experience

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.