Director of Outpatient Services (56838)

Greenfield Rehabilitation Agency, Inc.; Green Bay (WI); Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health insurance (Full Time)

401(k) with company match

Flexible scheduling

Continuing education support

Paid licensure

Job summary

Greenfield Rehab is seeking a Director of Outpatient Services to lead our Green Bay clinic and oversee five additional Wisconsin centers, ensuring exceptional patient care and efficient operations. You will balance hands-on clinical leadership with strategic oversight of billing, KPIs, and staff development.

In this role, you will collaborate with center leaders, clinicians, and support teams to drive performance, maintain licensing compliance, and foster a patient-centered, collaborative

Qualifications

• Leadership and team management experience in outpatient or skilled nursing settings.
• Strong strategic planning and performance-improvement skills.
• Excellent communication and problem-solving abilities.
• Ability to drive operational efficiency and financial performance.
• Knowledge of billing processes and revenue cycle improvements.
• License or credentialing requirements for Wisconsin.

Responsibilities

• Lead and motivate a multidisciplinary team to achieve clinical and operational excellence.
• Develop and implement strategies to improve patient outcomes and care standards.
• Oversee revenue cycle coordination with the billing team.
• Manage day-to-day operations across multiple centers within the region.
• Foster a collaborative, growth-oriented work culture across centers.
• Monitor KPIs related to patient care, productivity, and financial performance.
• Collaborate with senior leadership to align goals with organizational objectives.
• Patient care oversight ~50% of duties.

Skills

Leadership

Team management

Strategic planning

Communication

Operational management

Quality improvement

Education

Bachelor's degree

Wisconsin licensure

Job description

Director of Outpatient Services

Greenfield Rehab is adding a Director of Outpatient Services to our outstanding leadership team in Green Bay, Wisconsin!

As a key leader in our organization, you will directly manage and treat in our outpatient clinic in Green Bay as well as oversee the operational and clinical success of five additional therapy centers in Wisconsin, ensuring the delivery of high-quality care while driving excellence across our teams. This leadership role involves the perfect balance of patient care, and leading our onsite clinic and remote teams, optimizing clinical outcomes, fostering a culture of collaboration and innovation, and ensuring compliance with industry standards. You will work closely with center leadership, clinical staff, and support teams to deliver exceptional therapy services to our patients while maintaining operational efficiency.

Key Responsibilities

• Lead and support a team of Senior Community Coordinators, therapists, and support staff to achieve operational and clinical excellence.
• Develop and implement strategies to drive performance, improve patient outcomes, and ensure a high standard of care.
• Work closely with our billing team to ensure a successful revenue cycle.
• Oversee the day-to-day operations of multiple centers within your region, ensuring smooth execution of both clinical and administrative functions.
• Foster a positive and collaborative work culture that promotes professional development and team engagement.
• Monitor and analyze key performance indicators (KPIs) related to patient care, productivity, and financial performance.
• Work closely with senior leadership to align goals with organizational objectives.
• Patient care requirement of approximately 50%.

Why You’ll Love This Role

• Provide meaningful, functional therapy that helps seniors maintain independence and quality of life.
• Work within a collaborative, mission-driven interdisciplinary team.
• Help individuals grow in their careers by developing their knowledge, skills, and empowering them to reach their full potential.

What We Offer

• Competitive compensation
• Paid time off and sick time
• Health insurance options (Full Time)
• 401(k) with company match
• Flexible scheduling to support work–life balance
• Continuing education support
• Paid state licensure
• Strong team culture and supportive leadership
• And much more!

Qualifications

• Proven ability to lead and motivate teams in a skilled nursing facility or outpatient setting.
• Strong understanding of therapy services and operational management within the adult rehabilitation space.
• Excellent communication and problem-solving skills.
• Ability to drive continuous improvement and deliver results in a fast-paced environment.
• Bachelor’s degree is required along with current Wisconsin licensure.
• Minimum of three years of experience practicing as a therapist or assistant – OT, COTA, PT or PTA.

About Greenfield Rehab

Greenfield Rehab is a therapist-owned and operated organization providing physical, occupational, and speech therapy services to senior communities, skilled nursing facilities, home health agencies, and individuals in their homes across Wisconsin.

Since 1967, we have remained committed to our mission of delivering exceptional experience for our patients, partners, and team members. With a presence spanning the entire state, Greenfield Rehab is proud to be one of Wisconsin’s largest and most trusted therapy providers.

You Can Also Contact

Angie Jerman - Talent Acquisition Specialist

[e-mail]

262-295-6281