Director of Organizational Development

FirstLight Federal Credit Union; El Paso (TX); On-site; USD 132,000 - 165,000; Full time

Job summary

FirstLight Federal Credit Union in El Paso, TX, seeks a Director of Organizational Development to lead enterprise-wide learning, leadership development, and employee growth initiatives aligned with our strategic priorities and culture.

You will oversee leadership pipelines, onboarding, performance enablement, and member experience training, directing the team to build high-performing leaders and exceptional service.

Qualifications

• Bachelor’s degree in HR, Organizational Leadership/Management, Business Management, or Administration required; Master’s degree preferred.
• Training Certification or Organization Development Certification preferred but not required.

Responsibilities

• Lead design, implementation, and continuous improvement of enterprise-wide learning and leadership development.
• Oversee employee development programs including onboarding, performance enablement, and member experience training.
• Ensure alignment between leadership capability building and front-line member experience excellence.

Skills

Leadership development

Employee training

Organizational development

Strategic planning

Education

Bachelor’s degree

Master’s degree preferred

Job description

Job Details: Level: Management, Job Location: Administration Building - El Paso, TX, Position Type: Full Time, Education Level: 4 Year Degree, Salary Range: $132203.59 - $165254.49Salary, Job Category: Training,

The Director of Organizational Development is responsible for leading the design, implementation, and continuous improvement of enterprise-wide learning, leadership development, and employee growth initiatives aligned with the organization’s strategic priorities and culture. This role ensures the development of high-performing leaders and employees who deliver exceptional member experience and operational excellence.

This position provides strategic direction and oversight for employee development programs, including leadership pipelines, onboarding, performance enablement, and member experience training. The Director of Organizational Development directly oversees the Member Experience Coach(s) and Training Specialists, ensuring alignment between leadership capability building and front-line member experience excellence.

Job Qualifications

• Education/CERTIFICATION: Bachelor’s degree in Human Resources, Organizational Leadership and Management, Business Management, or Administration required; Master’s degree preferred.
• Training Certification or Organization Development Certification preferred but not required.

Experience

• Eight (8) years progressive experience in training related positions and five (5) years of supervisor experience required.