Director of Operations & Supply Chain

Hi-Altitude Brands; Los Angeles (CA); Remote; USD 150,000 - 175,000; Full time

Benefits offered by this job

Flexible time off

Birthday vacation day

Medical, Dental & Vision insurance (em

Life Insurance & Short-Term Disability

401(k) with employer contributions

WFH stipend

Employee recognition program

Pet insurance

Product samples & discounts

Professional development fund

Calm App subscription

Job summary

Hi-Altitude Brands is seeking a Director of Operations & Supply Chain to build and lead the operational backbone of a fast-growing DTC business. You will own contract manufacturing, sourcing and procurement, demand and supply planning, and 3PL operations, while driving ERP transitions and improving master data and reporting.

You will report to the COO and collaborate with Product Development, Marketing, Finance, and Customer Experience to shape scalable processes, budgets, and teams across

Qualifications

• 7–10+ years of operations and supply chain leadership in high-growth consumer products, DTC, or e-commerce.
• Bachelor’s degree in supply chain, business, operations, or related field; equivalent experience considered.
• Deep experience managing contract manufacturers and suppliers, including sourcing, negotiation, pricing, performance management, and supply continuity.
• Proven track record in strategic sourcing and delivering measurable cost savings.
• Strong demand and supply planning expertise, including forecasting, inventory strategy, and planning processes built from the ground up.
• Strong 3PL, fulfillment, and logistics partner management capabilities.
• Exposure to ERP implementations, systems transitions, or similar operational transformations.
• Proven people leader with strong analytical, problem-solving, and cross-functional collaboration skills.

Responsibilities

• Develop and implement sourcing strategies to optimize cost, quality, supply continuity, and risk.
• Lead supplier selection, qualification, onboarding, and ongoing relationship management.
• Manage contract manufacturing partners, supplier performance, cost reduction initiatives, and sourcing for new product launches.
• Monitor market and geopolitical risks to proactively identify and mitigate supply disruptions.
• Own procurement processes, including RFQs, purchasing, P2P workflows, and procurement KPIs.
• Lead demand and supply planning across channels, including forecasting, inventory levels, purchasing, and excess/obsolete inventory management.
• Analyze demand, lead times, landed costs, and supply trends to identify opportunities for improvement.
• Manage 3PL, carrier, and freight-forwarder relationships and ensure performance against service expectations.
• Maintain inventory accuracy, landed COGS, and product/master data across systems.
• Oversee inbound and outbound inventory flow, freight, and logistics operations.
• Lead cross-functional supply chain and operations projects, managing priorities, timelines, risks, and stakeholder communication.
• Establish scalable operation rhythms across planning, procurement, and resource management.
• Own the operations budget and serve as a strategic operating partner to the COO.
• Lead and develop the Supply Chain and Project Management teams.

Skills

Supply chain leadership

Contract manufacturing management

Sourcing strategies

Demand planning

3PL management

Education

Bachelor’s degree in supply chain or related field

Tools

ERP systems

Job description

Hi-Altitude Brands | Health & Wellness | Remote (PST/MST Based)

About Hi-Altitude Brands

Hi-Altitude Brands, through our flagship brand, Stonehenge Health, is a fast-growing direct-to-consumer supplement company on a mission to help people live healthier, more vibrant lives. We develop premium, science-backed formulations featuring clinically studied branded ingredients that set us apart from competitors. Our products are sold through our website, Amazon, and Walmart, reaching hundreds of thousands of customers nationwide.

We are a fully remote team that values autonomy, ownership, and results. We move fast, test constantly, and hold ourselves to high standards. If you thrive in environments where your work has a direct, measurable impact, you will fit right in.

Position Overview

We are looking for an exceptional Director of Operations & Supply Chain to build and lead the operational backbone of a fast-growing consumer business.

You’ll own contract manufacturing, sourcing and procurement, demand and supply planning, and 3PL operations—building the processes and systems needed to scale efficiently and reliably. You’ll also support the company’s ERP transition and strengthen inventory accuracy, master data, and reporting.

This role sits at the center of the business, partnering closely with Product Development, Marketing, Finance & Accounting, 3PL/fulfillment, and Customer Experience. You’ll report directly to and work closely with the COO.

Responsibilities

Sourcing & Supplier Management:

• Develop and execute sourcing strategies that optimize cost, quality, supply continuity, and risk.
• Lead supplier selection, negotiation, qualification, onboarding, and ongoing relationship management.
• Manage contract manufacturing partners, supplier performance, cost reduction initiatives, and sourcing for new product launches.
• Monitor market and geopolitical risks to proactively identify and mitigate supply disruptions.

Procurement & Planning:

• Own procurement processes, including RFQs, purchasing, P2P workflows, and procurement KPIs.
• Lead demand and supply planning across channels, including forecasting, inventory levels, purchasing, and excess/obsolete inventory management.
• Analyze demand, lead times, landed costs, and supply trends to identify opportunities for improvement.

3PL, Logistics & Inventory:

• Manage 3PL, carrier, and freight-forwarder relationships and ensure performance against service expectations.
• Maintain inventory accuracy, landed COGS, and product/master data across systems.
• Oversee inbound and outbound inventory flow, freight, and logistics operations.

Project & Team Leadership:

• Lead cross-functional supply chain and operations projects, managing priorities, timelines, risks, and stakeholder communication.
• Establish scalable operation rhythms across planning, procurement, and resource management.
• Own the operations budget and serve as a strategic operating partner to the COO.
• Lead and develop the Supply Chain and Project Management teams.

What Success Looks Like (First 6 Months)

• A reliable demand and supply planning process that improves inventory availability while reducing out-of-stocks and excess inventory.
• A strong contract manufacturing and supplier network with clear performance standards, sourcing strategies, and supply continuity plans in place.
• A strategic sourcing program delivering measurable cost savings across the vendor base.
• A consolidated demand plan and standardized planning processes across the business.
• Accurate, standardized master data and product structures ready to support the ERP transition.

• 7–10+ years of operations and supply chain leadership, ideally within high-growth consumer products, DTC, or e-commerce.
• Bachelor’s degree in supply chain, business, operations, or a related field; equivalent experience considered.
• Deep experience managing contract manufacturers and suppliers, including sourcing, negotiation, pricing, performance management, and supply continuity.
• Proven track record in strategic sourcing and delivering measurable cost savings.
• Strong demand and supply planning expertise, including forecasting, inventory strategy, and planning processes built from the ground up.
• Strong 3PL, fulfillment, and logistics partner management capabilities.
• Exposure to ERP implementations, systems transitions, or similar operational transformations.
• Proven people leader with strong analytical, problem-solving, and cross-functional collaboration skills.

What We Offer

• A genuine build mandate with the autonomy to match, at a growing brand where the work is visible and the impact is real.
• Direct partnership with the COO and a seat at the table for decisions that shape the operation.
• Fully remote, US-based, with a team that operates on ownership rather than oversight.

Compensation

Competitive salary range of $150,000-175,000 per year, plus bonus eligibility

• Flexible time off + 9 annual company holidays
• Your Birthday is a paid vacation day - take the day to celebrate your awesomeness!
• 100% company-paid base plan Medical, Dental, and Vision Insurance for employees
• 100% company-paid Life Insurance and Short-Term Disability Coverage
• 3% Employer contributions to 401(k) regardless of employee participation! (Free money)
• Matching Charitable Contributions up to $2,500/year
• $1,200/annual Work from Home (WFH) stipend
• Employee Recognition and Rewards Program
• Pet insurance
• Employee Product Samples and Discounts
• Professional Development Fund
• Free Calm App Subscription

Hi-Altitude Brands is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive, welcoming environment for all.