Director of Operations / Program Delivery

chameleonintegratedservices; St. Louis (MO); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health Insurance (dental)

Vision plan (100% company paid)

401K with company match

Life insurance (100% company paid)

Disability insurance (short/long term)

Training allowance

PTO

Job summary

Chameleon Integrated Services is a growing information technology company delivering federal and commercial services. We seek a highly organized, operationally focused Director of Operations / Program Delivery to lead day-to-day execution, support new contract transitions, and coordinate internal teams across multiple customer engagements in a fast-paced government contracting environment.

The ideal candidate has GovCon experience, strong staffing-based service delivery expertise, and the

Qualifications

• Bachelor’s degree or equivalent experience.
• 7+ years of operational leadership experience.
• Experience supporting federal government contracts or staffing-based service organizations.
• Strong understanding of government contracting operations.
• Excellent organizational and communication skills.
• Ability to manage multiple priorities simultaneously.
• Proficiency with Microsoft Office, Teams, SharePoint, and project tracking tools.

Responsibilities

• Oversee daily operational execution across multiple contracts and task orders.
• Coordinate internal resources to support successful contract performance.
• Assist with operational scaling as new contracts are awarded.
• Develop and maintain operational procedures, workflows, and reporting standards.
• Establish consistent delivery governance processes across programs.
• Lead contract startup activities for newly awarded programs.
• Coordinate onboarding activities between recruiting, HR, finance, security, IT, and program teams.
• Develop and manage transition plans, staffing timelines, and customer kickoff activities.
• Monitor startup risks, staffing gaps, and escalation items.
• Support Program Managers and customer-facing leads across active engagements.
• Track operational health, staffing levels, deliverables, and customer issues; ensure reporting.
• Work closely with recruiting, finance, security, technical leadership, and executive management.
• Help establish a lightweight PMO framework.
• Develop templates, checklists, SOPs, dashboards.
• Participate in customer meetings and operational reviews.
• Support subcontractor coordination and vendor communication.

Skills

Operational leadership

Organizational skills

Communication skills

Multitasking

Problem-solving

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Teams

SharePoint

Project tracking tools

Job description

We are a growing information technology company that offers its employees a culture of success, the chance to work on revolutionary federal IT infrastructure, and the opportunity to grow alongside cutting‑edge technology that is reshaping the industry. We are seeking forward‑thinking candidates that have strong experience in operational support and can help take to the next level in a proactive stance.

We offer a Full Benefits package including:

• Competitive Employee Health Insurance options including dental
• 100% company paid vision plan
• 401K plan with generous company match and no vesting period
• 100% company paid life insurance
• 100% company paid long and short-term disability insurance
• Training allowance
• PTO and more

Position Summary

Chameleon Integrated Services is seeking a highly organized, operationally focused Director of Operations / Program Delivery to support the continued growth of our federal and commercial services business. This individual will play a critical leadership role in managing day‑to‑day operational execution, supporting new contract transitions, coordinating internal teams, and ensuring successful delivery across multiple customer engagements. This position is designed for a hands‑on leader capable of operating in a fast‑paced government contracting environment where responsiveness, accountability, communication, and execution are essential. The ideal candidate possesses strong GovCon operational experience, understands staffing-based service delivery models, and can bridge the gap between executive leadership, recruiting, finance, technical teams, and customer stakeholders. This role reports directly to Jeffery Kelley, CEO of Chameleon Integrated Services.

Primary Responsibilities

• Oversee daily operational execution across multiple contracts and task orders
• Coordinate internal resources to support successful contract performance
• Assist with operational scaling as new contracts are awarded
• Develop and maintain operational procedures, workflows, and reporting standards
• Establish consistent delivery governance processes across programs
• Lead contract startup activities for newly awarded programs
• Coordinate onboarding activities between recruiting, HR, finance, security, IT, and program teams
• Develop and manage transition plans, staffing timelines, and customer kickoff activities
• Monitor startup risks, staffing gaps, and escalation items
• Support Program Managers and customer-facing leads across active engagements
• Track operational health, staffing levels, deliverables, and customer issuesEnsure customer reporting requirements are met accurately and on time
• Work closely with recruiting, finance, security, technical leadership, and executive management
• Help establish a lightweight Program Management Office (PMO) framework
• Develop templates, checklists, SOPs, and operational dashboards
• Participate in customer meetings and operational reviews
• Support subcontractor coordination and vendor communication

Required Qualifications

• Bachelor’s degree or equivalent experience
• 7+ years of operational leadership experience
• Experience supporting federal government contracts or staffing-based service organizations
• Strong understanding of government contracting operations
• Excellent organizational and communication skills
• Ability to manage multiple priorities simultaneously
• Strong problem‑solving and decision‑making abilities
• Proficiency with Microsoft Office, Teams, SharePoint, and project tracking tools

Preferred Qualifications

• Experience in DoD, DISA, NGA, or civilian federal agency environments
• Experience with contract startup and transition management
• PMO or program management experience
• Familiarity with recruiting and staffing operations
• Understanding of cleared personnel environments
• PMP certification or equivalent operational leadership background
• Experience working within small to mid‑sized GovCon organizations

Desired Characteristics

• Self‑starter with strong initiative
• Comfortable operating in evolving environments
• High sense of urgency and accountability
• Strong interpersonal and leadership skills
• Process‑oriented but flexible
• Calm under pressure
• Ability to build structure without creating unnecessary bureaucracy

Position Type

• Full‑Time Preferred
• Fractional / Contract‑to‑Hire Considered
• Hybrid or Remote Considered Depending on Location and Experience

Compensation

Compensation will be commensurate with experience and may include:

• Base salary
• Performance incentives
• Bonus opportunities tied to company and contract performance

Why Join Chameleon?

Chameleon Integrated Services is a growing government services and technology company supporting federal, state, and commercial customers nationwide. We pride ourselves on agility, responsiveness, and building strong customer relationships while maintaining a collaborative and entrepreneurial culture. This role offers the opportunity to directly influence operational growth and help shape the future of the organization.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status”