Director of Operations: Manufacturing Strategy & Excellence

West Pharmaceutical Services; Grand Rapids (MI); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Lifelong learning opportunities

Health and wellness programs

Diversity and inclusion initiatives

Job summary

West Pharmaceutical Services in Grand Rapids is seeking a Director of Operations to lead operational planning and strategy for a customer account. The role involves managing day-to-day operations, ensuring quality and safety, and coordinating with site leadership teams.

The ideal candidate will have a Bachelor’s degree and at least ten years of experience in operations management, particularly in the medical device or pharmaceutical industry. This position involves leading a large team and driving continuous improvement efforts.

Qualifications

• 10+ years of operations management in process-based manufacturing.
• Proven leadership and production management experience.
• Experience in regulatory agency governed industry preferred.

Responsibilities

• Manage day-to-day operations and strategy execution.
• Ensure products meet production plans at minimum costs.
• Identify opportunities for improving customer service.

Skills

Leadership

Negotiation

Conflict resolution

Lean Manufacturing

Problem solving

Education

Bachelor’s degree in business or technical field

Tools

Microsoft Office

Job description

West Pharmaceutical Services in Grand Rapids is seeking a Director of Operations to lead operational planning and strategy for a customer account. The role involves managing day-to-day operations, ensuring quality and safety, and coordinating with site leadership teams.

The ideal candidate will have a Bachelor’s degree and at least ten years of experience in operations management, particularly in the medical device or pharmaceutical industry. This position involves leading a large team and driving continuous improvement efforts.