Director of Operations - Food and Beverage

Compass Group; Kansas City, Ormond Beach (MO, FL); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Director of Operations to lead the charge at a premier venue. This role involves overseeing all venue operations, ensuring seamless event execution, and managing a dedicated team to deliver top-tier guest satisfaction. The ideal candidate will have significant experience in operations management, particularly within large-scale venues, and will be adept at budgeting and logistics. Join a forward-thinking company that values diversity and offers a supportive environment where you can thrive and grow your career.

Benefits

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off Plan

Holiday Time Off

Health and Wellness Programs

Employee Assistance Program

Qualifications

• 5+ years of experience in operations management in large venues.
• Proven expertise in budgeting, staffing, and logistics.

Responsibilities

• Oversee day-to-day stadium operations ensuring efficiency.
• Lead teams to provide exceptional guest experiences.
• Manage event logistics including staffing and scheduling.

Skills

Operations Management

Event Logistics

Budgeting

Team Leadership

Customer Service

Education

Bachelor's Degree in Business Administration

Bachelor's Degree in Hospitality

Tools

Microsoft Office Suite

Operational Management Software

Job description

Levy Sector

LOCATION: Check out GEHA Field at Arrowhead Stadium in Kansas City, MO, home of the NFL's Kansas City Chiefs and Chiefs Kingdom! This iconic stadium can hold up to 76,416 fans and has seen the Chiefs win 4 Super Bowls, most recently in 2023. Don't miss out on the excitement at this legendary venue and team!

Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy's diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

Lead the charge in delivering world-class experiences at Arrowhead Stadium! As the Director of Operations, you will oversee all aspects of venue operations, ensuring seamless event execution, efficient team management, and top-tier guest satisfaction. You will work closely with department heads to drive excellence in service, logistics, and operational strategies.

Key Responsibilities:

• Oversee day-to-day stadium operations, ensuring efficiency and compliance with safety standards.
• Lead and develop teams to provide exceptional guest and client experiences.
• Manage event logistics, including staffing, scheduling, and on-site coordination.
• Collaborate with vendors, security, and food & beverage teams to optimize services.
• Monitor operational budgets and drive cost-effective solutions.
• Implement strategies to enhance workflow and streamline operations.

Qualifications:

• Bachelor's degree in business administration, hospitality, or a related field (preferred).
• 5+ years of experience in operations management, preferably in large-scale venues or hospitality.
• Proven expertise in budgeting, staffing, and logistics.
• Proficiency in Microsoft Office Suite and operational management software.
• Ability to work flexible hours, including nights, weekends, and holidays.

Curious about Life at Levy? Check it out: Levy Culture

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off Plan
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Levy maintains a drug-free workplace.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID:1395532

Levy Sector

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VIKKI FRITZSCHING

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