Job Description: Director of Operations
The Director of Operations will oversee the day-to-day manufacturing activities of the company, ensuring that the organization is managed and performing efficiently and effectively. The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. The ideal candidate must be competent to ably plan many kinds of operational activities.
Job Description: Director of Operations
The Director of Operations will oversee the day-to-day manufacturing activities of the company, ensuring that the organization is managed and performing efficiently and effectively. The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. The ideal candidate must be competent to ably plan many kinds of operational activities.
Supervisory Responsibilities
- Oversees the hiring and training of departmental managers.
- Organizes and oversees the work and schedules of departmental managers.
- Conducts performance evaluations that are timely and constructive.
- Handles discipline and termination of employees as needed and in accordance with company policy and legal requirements.
Duties/Responsibilities
- Establishes metrics, guidelines, and standards by which the company's efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
- Reviews, analyzes, and evaluates business procedures to be in line with cGMP, DOT, ISO and EPA regulations.
- Implements policies and procedures that will improve day-to-day manufacturing operations.
- Ensures work environments are adequate and safe. Maintain compliance with OSHA requirements.
- Oversees planning, manufacturing, maintenance, and material handling departments, ensuring each is reaching goals set by departmental and company leadership.
- Plans, directs, implements, evaluates, and forecasts budgets and cost of sales to achieve financial objectives.
- Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.
- Improves customer service and satisfaction through policy and procedural changes.
- Projects a positive image of the organization to employees, customers, industry, and community.
- Performs other related duties as assigned.
Required Skills/Abilities
- Thorough understanding of practices, theories, and policies involved in business and finance.
- Thorough understanding of cGMP's related to manufacture and distribution of drug products.
- Superior verbal and written communication and interpersonal skills.
- Superior managerial and diplomacy skills.
- Proficient in Microsoft Office Suite or related software.
- Thorough understanding and proficiency with the use of ERP and MRP systems.
- Excellent organizational skills and attention to detail.
- Excellent analytical, decision-making, and problem-solving skills.
Education And Experience
- Bachelor's degree in STEM, finance, or similar disciplines or equivalent work experience to accomplish the duties/responsibilities above.
- Experience in liquid manufacturing, filling, and packaging required.
- Experience in private label manufacturing preferred.
- Prior experience as an Operations Manager or Director in a cGMP regulated facility.
Physical Requirements
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 25 pounds at times.
- Must be able to climb stairs to review equipment and processes.