Director of Operations and Business Development - York, PA - TG

Cornerstone Caregiving; York (York County); On-site; USD 51,000 - 63,000; Full time

Benefits offered by this job

Company paid lodging

Meals included

Phone stipend during training

Job summary

Cornerstone Caregiving invites you to join the Top Gun Leadership Development Program as an Operating Directors in Training. You will gain hands-on experience in marketing, referral building, recruiting, scheduling, and financial management across our home care branch, with weekly evaluations and one-on-one coaching from the leadership team.

Duration is 12 weeks, with on-site and remote training, culminating in promotion to Operating Director for top performers who meet targets.

Qualifications

• Minimum of 1 year of leadership, sales, business development, or management-related experience.
• Ability to travel for training and field development throughout the program.
• Demonstrated independence, initiative, and adaptability in a fast-paced environment.
• Valid driver’s license.
• Associates or Bachelor Degree; may substitute Degree with education/experience.
• Master’s Degree in MHA and MBA; may substitute Degree with education/experience.

Responsibilities

• Develop and execute marketing plans to establish Cornerstone as the preferred in-home care provider.
• Build and manage relationships with referral partners (hospitals, hospices, senior living, etc.).
• Staffing, scheduling, and onboarding new team members; ensure shifts are staffed.
• Conduct in-home client assessments and ensure client satisfaction.
• Oversee office budget and financial performance; monitor profit and loss.

Skills

Leadership experience

Business development

Sales experience

Independent worker

Education

Bachelor's degree

Master's degree in MHA or MBA

Job description

Top Gun Leadership Development Job Description

The Top Gun Leadership Development Program is designed to invest in the future leaders of Cornerstone Caregiving. Candidates join as Operating Directors in Training and complete a 12-week development program alongside established Operating Directors, gaining hands-on experience in marketing, referral building, recruiting, scheduling, and financial management in home care. Throughout the program, candidates receive weekly evaluations, one-on-one check-ins with the Top Gun leadership team, and continuous professional development to support their growth. Advancement is based on metrics and performance. Candidates who successfully complete the program and meet performance requirements are eligible for promotion to an Operating Director role.

Qualifications

Required

Minimum of 1 year of professional experience in a leadership, sales, business development, or a management-related role.

Ability to travel for training and field development throughout the program.

Demonstrated ability to work independently, take initiative, and adapt in a fast-paced environment.

Valid driver's license.

Preferred

Healthcare experience preferred, but not required.

Entrepreneurial mindset with an interest in business ownership and operational leadership.

Demonstrated success in building professional relationships and developing new business opportunities.

Passion for making a meaningful impact in the community and serving others.

Associates and/or Bachelor Degree; may substitute Degree requirement with a combination of education/experience

Master’s Degree in MHA and MBA; may substitute Degree requirement with a combination of education/experience

Program Outline

Compensation: $1,250 weekly pay ($65,000 annualized)

Benefits: Company paid lodging, meals, and transportation, plus a phone stipend during training.

Duration: 12 weeks

• Week 1: Immersive corporate training in Waco, Texas, covering the fundamentals of running an office.
• Weeks 2-5: Initial field training* alongside a top-performing Operating Director, ramping from shadowing to running the office solo.
• Week 6 (Remote): Candidates may return home or stay on location while they build their Market Development Project, review their progress from Weeks 2–5, and meet one-on-one with the Top Gun Director.
• Weeks 7-12: Candidates will return to their field location to execute their Market Development Project while running the office independently, and show consistent, sustained results at the Operating Director level.
• End of Week 12: Candidates present a comprehensive overview of their time in the program and results of their Market Development Project implementation with the Top Gun leadership team. Upon successful completion, candidates will advance to an Operating Director role.

*Flexibility around location of field training is preferred. However, certain circumstances will be reviewed by leadership.

Promotion into the Operating Director Role

Compensation: $80,000 yearly salary plus 10% uncapped profit share

Benefits: Medical, dental and vision insurance, unlimited PTO, company car, and more

Operating Director Responsibilities: As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support.

• Business Development: Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider.
• Referral Building: Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.).
• Staffing and Scheduling: Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners.
• In-home Assessments: Build strong client relationships, conduct intakes, and ensure client satisfaction.
• Financial Management: Oversee office budget that is reflected in profit and loss statements.
• Cultivating Culture: Creating the workplace of choice for your territory. Build a positive team culture through clear expectations, motivation, and recognition.