Director of Operations and Business Development - Fond Du Lac, WI - Top Gun Program

Cornerstone Caregiving; Fond du Lac (WI); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Company paid lodging

Meals

Transportation

Phone stipend

Medical, dental and vision insurance

Unlimited PTO

Company car

Job summary

Cornerstone Caregiving presents the Top Gun Leadership Development Program to cultivate tomorrow’s Operating Directors. The 12-week, hands-on curriculum covers essential areas such as marketing, referral building, recruiting, scheduling, and financial management for in-home care.

Participants receive weekly evaluations and one-on-one coaching from the Top Gun leadership team. Advancement to an Operating Director role is based on performance and metrics achieved during the program.

Qualifications

• Minimum 1 year of leadership/management experience.
• Ability to travel for training and field development.
• Valid driver’s license.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider.
• Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.).
• Hiring and onboarding new team members and ensuring all shifts are properly staffed.
• Monitor on‑call responsibilities as calls come from clients, caregivers and partners.
• Build strong client relationships, conduct intakes, and ensure client satisfaction.
• Oversee office budget that is reflected in profit and loss statements.
• Create a positive team culture through clear expectations, motivation, and recognition.

Skills

Leadership experience

Travel for training

Independent work

Driver's license

Education

Associates or Bachelor Degree; may substitute Degree requirement with education/experience

Master’s Degree in MHA and MBA; may substitute Degree requirement with education/experience

Job description

The Top Gun Leadership Development Program is designed to invest in the future leaders of Cornerstone Caregiving. Candidates join as Operating Directors in Training and complete a 12-week development program alongside established Operating Directors, gaining hands-on experience in marketing, referral building, recruiting, scheduling, and financial management in home care. Throughout the program, candidates receive weekly evaluations, one‑on‑one check‑ins with the Top Gun leadership team, and continuous professional development to support their growth. Advancement is based on metrics and performance. Candidates who successfully complete the program and meet performance requirements are eligible for promotion to an Operating Director role.

Qualifications

Required

• Minimum of 1 year of professional experience in a leadership, sales, business development, or a management-related role.
• Ability to travel for training and field development throughout the program.
• Demonstrated ability to work independently, take initiative, and adapt in a fast-paced environment.
• Valid driver's license.

Preferred

• Healthcare experience preferred, but not required.
• Entrepreneurial mindset with an interest in business ownership and operational leadership.
• Demonstrated success in building professional relationships and developing new business opportunities.
• Passion for making a meaningful impact in the community and serving others.
• Associates and/or Bachelor Degree; may substitute Degree requirement with a combination of education/experience
• Master’s Degree in MHA and MBA; may substitute Degree requirement with a combination of education/experience

Program Outline

Compensation: $1,250 weekly pay ($65,000 annualized)

Benefits: Company paid lodging, meals, and transportation, plus a phone stipend during training.

Duration: 12 weeks

Structure

• Week 1: Immersive corporate training in Waco, Texas, covering the fundamentals of running an office.
• Weeks 2-5: Initial field training* alongside a top-performing Operating Director, ramping from shadowing to running the office solo.
• Week 6 (Remote): Candidates may return home or stay on location while they build their Market Development Project, review their progress from Weeks 2–5, and meet one‑on‑one with the Top Gun Director.
• Weeks 7-12: Candidates will return to their field location to execute their Market Development Project while running the office independently, and show consistent, sustained results at the Operating Director level.
• End of Week 12: Candidates present a comprehensive overview of their time in the program and results of their Market Development Project implementation with the Top Gun leadership team. Upon successful completion, candidates will advance to an Operating Director role.

*Flexibility around location of field training is preferred. However, certain circumstances will be reviewed by leadership.

Promotion into the Operating Director Role

Compensation: $80,000 yearly salary plus 10% uncapped profit share

Benefits: Medical, dental and vision insurance, unlimited PTO, company car, and more

Operating Director Responsibilities

• Business Development: Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider.
• Referral Building: Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.).
• Staffing and Scheduling: Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on‑call responsibilities as calls come from clients, caregivers and partners.
• In‑home Assessments: Build strong client relationships, conduct intakes, and ensure client satisfaction.
• Financial Management: Oversee office budget that is reflected in profit and loss statements.
• Cultivating Culture: Creating the workplace of choice for your territory. Build a positive team culture through clear expectations, motivation, and recognition.

Location: Fond Du Lac, WI 54935