Director of Operations

Davita Inc.; Worcester (MA); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading company in Worcester seeks a Director of Operations to enhance productivity and lead operational improvements. This role involves collaborating with teams to exceed customer expectations and initiating process enhancements. Ideal candidates will hold a Bachelor's degree and have extensive experience in logistics or transportation, with proven leadership skills.

Benefits

Medical, dental, and vision insurance

Company-paid life insurance

401(k) savings plan with company match

Paid time off and paid holidays

Results-based incentive pay program

Tuition reimbursement

Qualifications

• Minimum seven years of transportation or logistics experience required.
• Operations background in Dedicated Transportation is preferred.
• Able to foster productive relationships with internal and external customers.

Responsibilities

• Lead initiatives to improve the productivity and performance of the business.
• Collaborate with sales and operations teams to exceed customers' expectations.
• Lead the integration of tech enhancements related to driver, customer and operational teams.

Skills

Leadership

Collaboration

Process Improvement

Customer Service

Education

Bachelor's degree in business, logistics, or related field

Job description

Location: Worcester, MA, USA

Shift: 1st Shift

Work model: On-Site

Schedule: FULLTIME; Mon-Fri 1st Shift

Job overview:

Schneider is seeking a Director of Operations in Worcester MA to lead teams of customer service and operations associates. The Director of Operations will play a critical role in improving the productivity of Schneider's fleet and will collaborate with various teams to automate and enhance processes.

Responsibilities:

• Lead initiatives to improve the productivity and performance of the business.
• Collaborate with sales and operations teams to exceed customers' expectations.
• Lead the integration of tech enhancements related to driver, customer and operational teams.
• Create and sustain a high-performance environment through processes and actions.
• Exercise situational leadership when working with various teams in the organization.
• Initiate and lead process improvement opportunities.

Skills and qualifications:

• Bachelor's degree in business, logistics or related field required.
• Minimum seven years of transportation or logistics experience required.
• Operations background in Dedicated Transportation is preferred.
• Able to foster productive relationships with internal and external customers.

Pay and benefits:

• Medical, dental and vision insurance.
• Company-paid life insurance.
• 401(k) savings plan with company match.
• Paid time off and paid holidays.
• Results-based incentive pay program where you can earn above and beyond your base pay.
• Tuition reimbursement.
• See full list of operations benefits.

Schneider's inclusive culture

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.


Please see job description

PI272881538