Director of Operations

MB2 Dental; Utah; Remote; USD 130,000 - 170,000; Full time

Job summary

MB2 Dental is seeking a Director of Operations to lead a portfolio of dental practices across the Pacific Northwest. This remote role requires up to 50% overnight travel and partnerships with dentist owners, practice leaders, and executive leadership to drive growth and performance.

You will analyze financial statements and KPIs, develop strategic action plans, and ensure exceptional patient service while maintaining compliance with company standards.

Qualifications

• Bachelor's degree required.
• 8+ years of dental operations leadership experience.
• Dental operations or practice management experience preferred.
• Strong business acumen with financial and KPI analysis.
• Ability to influence executives and owners across teams.
• Experience managing remote, geographically dispersed teams.
• Excellent communication, presentation, and problem-solving skills.
• Highly organized with strong project management and prioritization.

Responsibilities

• Lead operational, financial, and people performance for a portfolio of practices.
• Coach and develop regional operational leaders and teams.
• Analyze financials and KPIs to identify growth opportunities.
• Develop and execute plans to improve profitability and patient experience.
• Recruit, hire, onboard, and retain high-performing staff.
• Set performance expectations and ensure accountability across leaders.
• Drive regional initiatives, process improvements, and change management.
• Collaborate with corporate departments on scalable programs and growth.
• Provide regular updates to owners and executive leadership.
• Maintain industry knowledge and ensure policy and training compliance.

Skills

Leadership

Financial analysis

Remote team management

Communication

Project management

Strategic partnership

Cross-functional collaboration

Education

Bachelor's degree

Job description

Overview

MB2 Dental, a first-of-its-kind Dental Partnership Organization (DPO) founded in 2007 and headquartered in Carrollton, Texas, is seeking a dynamic Director of Operations to join our growing team.

Position Summary

The Director of Operations is responsible for leading the operational, financial, and people performance of a portfolio of dental practices throughout the Pacific Northwest. This leader partners closely with dentist owners, practice leadership teams, and executive leadership to drive growth, improve performance, enhance the patient experience, and execute strategic business initiatives.

This is a remote position supporting practices throughout the Pacific Northwest. Regular overnight travel of up to 50% is required.

Responsibilities

• Partner with dentist owners and executive leadership to drive operational, financial, and people performance across an assigned portfolio of dental practices.
• Lead, coach, and develop operational leaders while fostering a culture of accountability, continuous improvement, and exceptional patient service.
• Analyze financial statements, operational reports, and key performance indicators to identify opportunities for growth and improvement.
• Develop and execute strategic action plans to improve profitability, operational efficiency, patient experience, and overall practice performance.
• Recruit, hire, onboard, and retain high-performing team members in partnership with Human Resources.
• Establish clear performance expectations and hold leaders accountable for achieving operational, financial, and people-development goals.
• Lead and support business initiatives, process improvements, and organizational change efforts across the region.
• Partner with corporate departments to implement scalable programs, operational best practices, and growth initiatives.
• Provide regular business updates, recommendations, and performance insights to dentist owners and executive leadership.
• Maintain knowledge of industry trends, market conditions, and best practices while ensuring compliance with company policies, standards, and training requirements.

Qualifications

• Bachelor's degree required.
• 8+ years of dental operations leadership experience required.
• Dental practice management or dental operations experience strongly preferred.
• Strong business acumen with experience analyzing financial statements, operational reports, and performance metrics.
• Proven ability to influence and build relationships with executive leaders, business owners, and cross-functional teams.
• Experience managing remote teams and geographically dispersed operations.
• Excellent communication, presentation, and problem-solving skills.
• Highly organized with strong project management and prioritization abilities.
• Ability to travel overnight up to 50% throughout the assigned region.

MB2 Dental Solutions, LLC is an equal opportunity employer.