Director of Operations

Ben Greenfield Life, LLC; United States; Remote; USD 120,000 - 190,000; Full time

Job summary

LIFE Enterprise seeks a Director of Operations to be the operational spine for Ben Greenfield Life and TRIUMPH Coaching. You will own day-to-day operations, build scalable systems, and partner with executive leadership to translate vision into action.

This hands-on role requires leading a blended team of employees and contractors, driving process improvements, managing budgets, and ensuring nothing falls through the cracks across multiple brands and channels.

Qualifications

• 7+ years in operations, with senior/director level experience in health & wellness, consumer brands, media, or high-growth DTC environments.
• Strong written and verbal communication skills with the ability to influence across levels.

Responsibilities

• Own end-to-end operations across personnel, partnerships, products, programs, and systems.
• Build and enforce SOPs and scalable operational infrastructure across multi-vertical brands.
• Directly manage a blended team of employees, contractors, and agencies, setting expectations and developing capabilities.
• Serve as a strategic partner to executive leadership, translating vision into operational plans and ensuring execution.

Skills

Leadership

Strategic thinking

Analytics

Communication

Operations management

Tools

Shopify

Coaching platforms

Digital content ops tools

Job description

LIFE Enterprise is the parent organization behind two powerful brands: Ben Greenfield Life, a globally recognized health, performance, and longevity brand, and TRIUMPH Coaching, a high-performance coaching program built to transform the way people train, think, and live. Together, these brands represent a growing ecosystem of digital content, premium products, and coaching offers dedicated to helping people optimize every dimension of their lives.

We move fast, the roadmap shifts, and not everything has a playbook yet. That's not a warning; it's the pitch. If you want a clean org chart and a defined lane, this isn't it. If you want to build something real alongside a team that cares deeply about the work, keep reading.

Role Overview

The Director of Operations keeps the team, systems, and daily operations moving. You will be the operational spine of LIFE Enterprise, responsible for the day-to-day operations of Ben Greenfield Life and supporting TRIUMPH Coaching, executing at the level both brands demand. You'll partner closely with executive leadership, but you won't be waiting for direction. You'll see what needs to be done and make it happen.

This is a hands-on role. Some days you'll be setting priorities with the executive team and building the systems that help us scale. Other days you'll be untangling a vendor issue, rewriting an SOP, or jumping into a gap nobody else caught. That's not a bug in this role, it's the whole point. We need someone who finds that energizing, not exhausting.

You will directly manage a mixed team of full-time employees and contractors, setting the standard, holding the line, and developing the people around you, all at once.

Key Responsibilities

• Own end-to-end operations across personnel, partnerships, products, programs, and the systems that hold it all together.
• Build, enforce, and continuously improve SOPs and operational infrastructure that can scale across a multi-vertical brand.
• Directly manage a blended team of full-time employees, contractors, and agencies, setting clear expectations, driving accountability, and building real capability in the people around you.
• Serve as a strategic partner to executive leadership, translating vision into operational plans and ensuring execution follows.
• Own vendor and supplier relationships end-to-end: negotiation, performance management, compliance, and accountability.
• Lead resource allocation and budget oversight across operations.
• Drive growth infrastructure across products, content, and coaching verticals, building ahead of demand, not in reaction to it.
• Own the metrics. Track what matters, surface what's off, and bring clear operational insight to leadership without being prompted.
• Be the connective tissue across all teams and verticals, the person who makes sure nothing falls through the cracks.

What We're Looking For

• 7+ years in operations, with at least 3 at a senior or director level in health & wellness, consumer brands, media, or a high-growth DTC environment.
• You don't wait to be managed. You see what needs to be done, do it, and move on to the next thing. This is non-negotiable.
• You've led mixed teams of employees, contractors, and agencies, and know how to get the best out of them without micromanaging.
• You've built operational systems from scratch and scaled them. You know what good infrastructure looks like because you've built it.
• You're equally comfortable in a strategy conversation and in the weeds of a vendor dispute or process breakdown. The hat-switching doesn't throw you.
• Strong analytical instincts; you use data to drive decisions, not to confirm what you already assumed.
• A sharp communicator across audiences. You write clearly, speak directly, and don't bury the point.
• You genuinely believe in the mission. Optimizing health, human performance, and longevity isn't just a brand line, it's something you live.

Bonus Points if You Have

• Experience as a brand operator in the health, wellness, or biohacking space.
• Experience managing remote-first, distributed teams across time zones.
• Familiarity with Shopify, coaching platforms, and digital content operations.
• Prior work with a personal brand or founder-led company.