Director of Operations

Quest Industrial; Town of Middleton (WI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive medical/dental/vision programs

Paid time off programs

Retirement savings plan with company match

Wellness program

Job summary

Quest Industrial in Middleton, WI, is seeking a Director of Operations to oversee strategic planning and daily operations in a dynamic manufacturing environment.

The successful candidate will be responsible for managing the operations team, developing performance strategies, and ensuring productivity and customer service quality. Compensation includes a competitive salary and comprehensive benefits package, effective immediately.

Qualifications

• 7–10 years of experience in a manufacturing environment.
• 5 years of management experience.
• Ability to work in a fast-paced work environment.

Responsibilities

• Lead and coordinate day-to-day operations.
• Manage production schedule to support on-time delivery.
• Develop and manage operational plans and budgets.

Skills

Strong verbal and written communication skills

Experience in capital equipment manufacturing

Technical background

Proficiency in Microsoft Outlook, Word, Excel

Ability to manage a team

Education

Bachelor’s degree in engineering, supply chain, operations management, business administration or similar

Job description

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there’s a place for you here. Be a problem‑solver, a closer, a futurist—whatever drives you.

At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we’ll be proud to have you on the journey.

Director of Operations – Quest Industrial

Quest Industrial, with production locations in Middleton and Monroe, WI, is looking for a talented Director of Operations. In this role, you’ll be involved in both strategic planning and day‑to‑day operations and entrusted to take ownership of our multi‑facility operation. You’ll be accountable for developing the team, managing individual and collective performance, leading a high‑performing culture with excellent communication, and ensuring that both productivity and customer service quality are maximized.

Responsibilities

• Lead and coordinate the day‑to‑day operations of the business, ensuring alignment across assembly, fabrication and materials group.
• Provide leadership, direction and accountability to the operations team.
• Connect internal departments and improve communication to ensure priorities, issues and decisions are clearly understood.
• Quickly identify challenges on the production floor and work with the appropriate teams to develop practical solutions.
• Maintain a strong working knowledge of mechatronic machinery and automated equipment to effectively support operational decisions and machine readiness.
• Manage the production schedule and manufacturing controls to support on‑time delivery and efficient use of resources.
• Monitor employee productivity, labor utilization, material usage, production costs, quality and First Time Right performance.
• Ensure machines are built to the highest quality standards while meeting customer delivery requirements and cost targets.
• Establish and maintain quality controls to ensure machines comply with internal standards and customer requirements.
• Work with engineering, supply chain and other departments to resolve issues that may affect machine quality or delivery.
• Maintain accountability for the operational P&L, including product costs, margins, labor absorption and operational expenses.
• Develop and manage short‑term and long‑range operational plans and budgets based on business goals.
• Monitor key operational metrics and provide monthly reporting on performance, progress and areas requiring improvement.
• Identify opportunities to improve efficiency, increase output, reduce costs and support profitability.
• Develop, implement and monitor operational systems, processes and standards.
• Create visibility into the goals, progress and obstacles of key operational initiatives.
• Establish and enforce operating standards, including inventory controls and procedures to prevent shrinkage.
• Collaborate with senior leadership and other departments to support the company’s business strategy.
• Build strong working relationships with department leaders, external partners and vendors.
• Maintain the overall condition and organization of the facility, including fabrication areas, warehouse space and the assembly floor.
• Oversee planned maintenance for the building, production equipment and supporting systems.

Qualifications

• Strong verbal and written communication skills and a high degree of organization. Must be able to effectively communicate with a variety of different audiences.
• Demonstrated success meeting and exceeding goals, coping well with change, and maintaining composure under pressure.
• Proven track record motivating and engaging a team to produce the best results possible.
• Experience in a capital equipment manufacturing environment.
• Ability to work in a fast‑paced work environment with limited direction.
• Strong technical background.
• 7–10 years of experience in a manufacturing environment.
• 5 years of management experience.
• Bachelor’s degree in engineering, supply chain, operations management, business administration, or similar preferred.
• Proficiency in Microsoft Outlook, Word and Excel software applications.
• Driven to solve complex challenges and not afraid to get hands dirty.
• Automation industry experience preferred.

Benefits

We offer an open, communicative environment that fosters individual initiative and growth opportunities. Compensation includes base salary, potential short‑term incentive opportunities, comprehensive medical/dental/vision programs, life and disability insurance, paid time off programs, a retirement savings plan with a company match, and a wellness program. Benefits are effective immediately with no waiting period.

Pro Mach, Inc. is an Equal Opportunity Employer. Pro Mach uses E‑Verify to verify employment eligibility of all new hires in the United States. Pro Mach is a drug‑free workplace. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.