Director of Operations

7Seventy; United States; On-site; USD 150,000 - 180,000; Full time

Benefits offered by this job

Equity ownership

401(k) match

100% paid medical, dental, and vision

Job summary

7Seventy is seeking a senior operations leader to own the North Carolina entity's performance, strategy, and growth. You will report to the COO and partner with executives to drive revenue, operational excellence, and customer satisfaction while aligning local ops with broader objectives.

A Lean leadership background is essential; you will implement Lean principles to deliver cost optimization, cultural transformation, and sustained improvements across all functions.

Qualifications

• MBA or advanced degree preferred.
• 10+ years of progressive leadership experience in operations.
• Demonstrated hands-on Lean leadership experience.
• Proven track record of Lean-driven operational and financial improvements.
• Prior full profit and loss ownership experience.
• Strong financial acumen and analytical skills.
• Experience leading cross-functional teams in high-growth environments.
• Strategic thinker with execution mindset.

Responsibilities

• Develop and execute the strategic plan for the NC entity.
• Drive revenue growth through retention and expansion initiatives.
• Own and manage full profit and loss performance for the NC business.
• Develop annual budgets, forecasts and long-term financial plans.
• Lead Lean implementations and sustainability across functions.
• Establish KPIs and report performance to executive leadership.
• Build and coach a high-performing leadership team.
• Foster accountability, ownership, and continuous improvement.
• Identify market opportunities within regulated industries and support acquisitions as needed.
• Drive cost optimization and cultural transformation through Lean principles.

Skills

Lean leadership

P&L ownership

Financial acumen

Cross-functional leadership

Strategic thinking

Communication skills

Adaptability

Team development

Education

MBA or advanced degree

Job description

$150,000 - $180,000 per year + equity ownership

Employment Type

Full-time

About the Role

This opportunity is for a senior operations leader responsible for the overall performance, strategy, and growth of a North Carolina operating company. This role carries full profit and loss ownership, operational leadership, cultural stewardship, and strategic execution responsibility.

Reporting directly to the COO and partnering closely with executive leadership, this role will drive revenue growth, operational excellence, customer satisfaction, and team development while aligning local operations with broader business objectives.

A strong Lean leadership background is essential. This role requires demonstrated success implementing and sustaining Lean principles to deliver measurable operational improvement, cost optimization, and cultural transformation.

What You’ll Do

• Develop and execute the strategic plan for the North Carolina entity in alignment with broader business objectives
• Drive revenue growth through customer retention, expansion, and business development initiatives
• Identify and capitalize on market opportunities within regulated industries
• Support the integration of future acquisitions as needed
• Own and manage full profit and loss performance for the North Carolina business
• Develop annual budgets, forecasts, and long-term financial plans
• Monitor revenue, margins, operating expenses, and cost structure to ensure profitability targets are met
• Drive financial accountability across leadership and functional teams
• Lead the implementation and long-term sustainability of Lean systems across all functions
• Drive continuous improvement initiatives using Value Stream Mapping, Kaizen, 5S, and root cause analysis
• Establish a culture of operational discipline, waste elimination, and process standardization
• Optimize field operations, workforce planning, scheduling, and resource allocation
• Improve operational efficiency while maintaining exceptional service quality
• Personally champion Lean thinking as a core operating philosophy
• Build, coach, and develop a high-performing leadership team
• Foster a culture of accountability, ownership, and continuous improvement
• Serve as a change agent for operational and cultural transformation
• Support talent development and succession planning
• Establish and monitor KPIs aligned with financial and operational priorities
• Use data-driven insights to guide decision-making and continuous improvement
• Report performance metrics and strategic updates to executive leadershipDrive accountability for results across the organization

Qualifications

• MBA or advanced degree preferred
• 10+ years of progressive leadership experience in operations or technical services
• Demonstrated hands-on Lean leadership experience
• Proven track record of implementing Lean methodologies that resulted in measurable operational and financial improvement
• Prior experience with full profit and loss ownership
• Strong financial acumen and analytical skills
• Experience leading cross-functional teams in high-growth environments
• Strategic thinker with a hands-on execution mindset
• Strong communication and influencing skills
• High adaptability and resilience in complex business environments

Industry Focus

This role supports operations serving highly regulated environments, including pharmaceutical, biotech, hospital, and research facilities.

• Equity ownership
• 401(k) match
• 100% paid medical, dental, and vision insurance
• Health coverage for employee and family
• Life insurance
• Generous paid time off
• Parental leave