Director of Operations

Segal Trials; Miami (FL); On-site; USD 180,000 - 240,000; Full time

Job summary

Segal Trials is seeking a Director of Clinical Operations to lead and optimize the day-to-day performance of our growing clinical research network.

This hands-on leadership role drives operational excellence across multiple sites—ensuring high-quality study execution, strong enrollment performance, and consistent workflows within our organization. You’ll partner with site leadership, the Medical Director, and the executive team to align studies with goals.

Qualifications

• Bachelor’s degree in life sciences, healthcare administration, or related field.
• 8+ years in clinical research (site operations preferred).
• 3–5 years in leadership/management roles.
• Strong knowledge of ICH‑GCP, FDA regulations, and site operations.

Responsibilities

• Lead day-to-day performance across all clinical research sites.
• Standardize workflows, staffing models, and execution practices.
• Identify gaps and implement process improvements.
• Ensure compliance with ICH‑GCP, FDA regulations, and SOPs.
• Support study start-up and site readiness.
• Track enrollment milestones and protocol adherence.
• Mitigate operational risks.
• Partner with recruitment teams to drive enrollment success.
• Analyze metrics (lead flow, conversion, randomization).
• Remove barriers and improve enrollment outcomes.
• Build scalable processes across the network.
• Implement dashboards and performance tracking tools.

Skills

Leadership

Operational excellence

Communication

Regulatory knowledge

Enrollment strategy

Multi-site management

Education

Bachelor's degree in life sciences

Job description

We’re Hiring: Director of Clinical Operations | Segal Trials

Segal Trials is seeking a Director of Clinical Operations to lead and optimize the day-to-day performance of our growing clinical research network.

This is a hands‑on leadership role responsible for driving operational excellence across multiple sites—ensuring high-quality study execution, strong enrollment performance, and consistent workflows across our organization.

If you’re passionate about scaling clinical operations, improving site performance, and working at the intersection of strategy and execution, we want to hear from you.

About the Role

The Director of Clinical Operations oversees:

• Clinical site operations across all locations
• Study execution and enrollment performance
• Operational consistency and scalability

You’ll partner closely with site leadership, the Medical Director, and executive team to ensure studies are conducted efficiently, compliantly, and aligned with organizational goals.

What You’ll Do

Clinical Site Operations

• Lead day-to-day performance across all clinical research sites
• Standardize workflows, staffing models, and execution practices
• Identify gaps and implement process improvements
• Ensure compliance with ICH‑GCP, FDA regulations, and SOPs
• Support study start‑up and site readiness
• Track enrollment milestones and protocol adherence
• Mitigate operational risks
• Partner with recruitment teams to drive enrollment success
• Analyze metrics (lead flow, conversion, randomization)
• Remove barriers and improve enrollment outcomes
• Maintain a culture of regulatory excellence
• Ensure audit and inspection readiness
• Collaborate with regulatory and quality teams
• Build scalable processes across the network
• Implement dashboards and performance tracking tools
• Strengthen systems for multi‑site growth
• Manage and support site managers and research teams
• Set KPIs and performance expectations
• Drive training, development, and best practices
• Foster a high-performance, collaborative culture
• Maintain an active presence across locations
• Resolve operational challenges in real time
• Support study start-up and enrollment ramp‑up
• Support new site launches and expansion initiatives
• Help scale infrastructure for future growth

What We’re Looking For

• Bachelor’s degree in life sciences, healthcare administration, or related field
• 8+ years in clinical research (site operations preferred)
• 3–5 years in leadership/management roles
• Strong knowledge of ICH‑GCP, FDA regulations, and site operations
• Experience in multi‑site environments preferred
• Proven ability to drive operational performance and process improvement
• Excellent leadership, communication, and organizational skills

Preferred:

• CNS or behavioral health research experience
• Experience with site networks or SMOs

Travel

• Occasional national travel for meetings, conferences, and expansion

Why Join Segal Trials?

Join a fast-growing clinical research network where you’ll have a direct impact on:

• Operational scale and efficiency
• Study performance and patient access
• The future growth of a dynamic organization