Director of Operations

Urban Dove; Memphis (TN); On-site; USD 70,000 - 75,000; Full time

Job summary

Urban Dove is seeking a Director of Operations in Memphis to lead operational initiatives across UD Team Charter Schools. The role reports to the School Leader and assists the CMO with year-round operational oversight to maintain program quality and compliance.

You will supervise a range of operations staff, manage purchasing, facilities, safety, and data reporting, and collaborate across departments to execute the network’s mission for over-age/under-credited students.

Qualifications

• Master’s Degree; ILL preferred.
• Experience in charter school operations is required.
• Familiarity with PowerSchool or similar SIS and data reporting.
• Knowledge of TN DOE reporting requirements and MSCS tooling.
• Ability to multi-task and work with a team.

Responsibilities

• Act as a member of the school leadership team.
• Supervise operations staff and coordinate with CMO.
• Maintain financial records and ensure fiscal policy compliance.
• Oversee purchasing, inventory, and vendor management.
• Manage student information systems, enrollment, attendance, and reporting.
• Plan start-up activities, facilities maintenance, and safety procedures.
• Coordinate food services, transportation, and campus services.
• Oversee master scheduling, bell schedule, and events.

Skills

Leadership

Operations management

Data reporting

Communication

Teamwork

Education

Master’s Degree; ILL preferred

Tools

PowerSchool

SIS

Job description

Description

ABOUT THE POSITION:

The Director of Operations at each school reports directly to the School Leader, and will be responsible for implementing and sustaining a sound program for all students. This position will receive additional support, and have additional reporting responsibilities, to the CMO and is a year-round position.

ABOUT THE ORGANIZATION:

Urban Dove Team Charter School (UD Team) is a distinctive network of sports-based high schools catering to over-aged, under-credited youth. We fuse a robust academic curriculum with sports-based youth development, ensuring our graduates receive a diploma, a stepping stone for higher education, and essential job skills.

CORE RESPONSIBILITIES:

• Actively serve on the school’s leadership team
• Supervise operations staff, including but not limited to office staff, school aides, and Family and Community Engagement Coordinator
• Maintain accurate records of all financial transactions and ensure adherence to school’s fiscal policy and procedures
• Manage school purchasing process by placing orders with vendors, tracking delivery and maintaining inventory
• Accurately process per pupil invoices
• Each year, prepare the campus for start-up/new school year by ordering furniture, equipment, and classroom supplies as well as ensuring that school services (i.e., student food services, student transportation services) are lined up and ready for action
• In conjunction with CMO, process new hires and set up email, jupiter, etc
• Ensure the maintenance of campus facilities by managing custodial personnel and third-party contracts for trash removal, and recycling
• Work with vendors to ensure that UD Team has fully functioning technology infrastructure including computers, phones, cameras, projectors, copiers, and internet
• Manage the school’s food services by coordinating with service providers and overseeing deliveries and accounting
• Ensuring transportation for students
• Manage the school’s supply and asset inventory
• Oversee entry procedures to ensure safety and track visitors.
• Develop, implement, update, and execute school safety procedures and crisis management plans and drills with a Building Response Team
• Work with the Department of Health in supervising on duty nurse
• Oversee beautification of building and grounds including signage, repairs, and overall aesthetics
• Oversee recruitment and enrollment process
• Oversee master scheduling and bell schedule
• Ensure that the school is adhering to all local compliance and reporting requirements
• Provide oversight of the planning and execution of school special events
• Oversee the administration of all student tests
• Disseminate progress reports to school staff and ensure the timely production of student report cards
• Ensure that student records are properly maintained and updated at the school
• Oversee Family and Community engagement activities
• Ensure monthly mailings and newsletter
• Receive and communicate staff absences and lateness with community and maintain PTO calendar
• Update school calendar
• Skillfully manage department budget and finances
• Monitor, transitions, arrival, dismissal, and lunch.

Requirements

• Master’s Degree; ILL preferred
• Experience in charter school operations a must
• Experience with Student Information Systems (SIS), preferably PowerSchool, including student enrollment, attendance tracking, scheduling, student records management, and data reporting.
• Working knowledge of Tennessee Department of Education reporting requirements, including student data submissions, attendance reporting, and state compliance deadlines.
• Knowledge of MSCS scorecard/TN School Improvement Plan, and MSCS Charter Annual Report
• Demonstrated ability to “multi-task” and deliver high quality work
• Commitment to the UD Team mission and core values of Teamwork, Leadership, and Communication
• Commitment to the use of restorative practices and a strength-based, youth development approach to student issues
• Ability to function well as part of a team and work independently
• Must be team-oriented, with a strong work ethic, excellent communication skills, a passion for serving at-risk youth, and a sense of humor
• Must be team-oriented, with a strong work ethic, excellent communication skills, a passion for serving at-risk youth, and a sense of humor
• Transfer School experience preferred

COMPENSATION:

$70K-$75 I will be commensurate with qualifications, including degrees and experience.

OUR MISSION:

Urban Dove energizes, educates, and empowers young people through our network of UD Team Charter Schools serving over-age/under-credited high school students. UD Team's innovative model uses sports, teams, restorative practices and mentoring to create a culture of high expectations and shared responsibility. By instilling our core values of Teamwork, Leadership and Communication, we develop our students into confident young adults ready to reach their full potential.

OUR VISION:

Urban Dove envisions a world where all children receive the high-quality education and support they need and deserve. Through education, they will acquire the critical skills needed to develop into economically, socially, and emotionally independent adults who are empowered to create a more just and equitable society for future generations.

EEOC:

Urban Dove provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.