Director of Operations

Northland Properties; Fort Worth (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Rewards & Recognition

Free Parking

Discounted Hotel Stays

Ongoing Employee Events

Growth Opportunities

Dedicated Training Program

Employee Assistance Program

Preferred Rates for Dallas Stars

Group Life Insurance

Complimentary Stays

Milestone Rewards

Job summary

The Sandman Hotel Group is looking for an energetic, service-oriented leader to join their team as a hotel manager. This role requires a commitment to exceeding guest expectations and exceptional leadership skills.

Successful candidates will manage hotel operations, ensuring superior guest and team satisfaction while achieving financial results. Candidates should have a minimum of 2 years of hotel management experience and a desire for growth within the company.

Qualifications

• Minimum of 2 years Hotel Management Operational experience.
• Hands-on Management style with exceptional leadership skills.
• Commitment to exceeding guest expectations.

Responsibilities

• Supervising all operational aspects of the hotel.
• Achieving revenue and sales goals.
• Implementing and monitoring the approved budget.

Skills

Hotel Management

Leadership

Customer Service

Communication

Time Management

Mentoring

Budgeting

Education

Diploma or Degree in Hotel/Restaurant Management

Tools

Microsoft Office Suite

Hotel PMS

Job description

Family owned and operated, we believe in creating memorable experiences that everyone can enjoy with the help of our well-known family of brands, which include Dallas Stars NHL Team, Texas Stars AHL Team, Chop Steakhouse & Bar, Shark Club Bar & Grill, Moxies, Grouse Mountain Resort, Revelstoke Mountain Resort, Sandman Hotel Group, andThe Sutton Place Hotels.

Do you aspire to be a Hospitality Leader and are for career GROWTH? Do you have a deep routed belief that great teams are made with amazing PEOPLE; people like you?

At Sandman Hotel Group, we pride ourselves on rising to the CHALLENGE, striving to achieve exceptional results while operating hotels with professionalism and hospitality. We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests.

We currently have an opportunity for an energetic, service-oriented leader to join our Team. Successful candidates will be given the opportunity to work with all aspects of operating a hotel and leading the team to ensure superior guest and team satisfaction.

Our Managers understand the meaning of true Customer Service, they are professional, team-oriented, possess good work ethics and are extremely results driven. They have no hesitation in:

• Going above and beyond our guest's expectations.
• Mentoring and developing our Team Members.
• Delivering exceptional financial results, including maximization and effectively managing expenses and labor.

JOB REQUIREMENTS:

• Minimum of 2 years Hotel Management Operational experience, or 1-2 years Sales or Rooms Division Manager experience.
• Diploma or Degree in Hotel/Restaurant Management would be an asset.
• Food and Beverage Management experience would be an asset.
• 'Hands-on' Management style.
• Exceptional Leadership skills.
• Commitment to exceeding Guest expectations.
• Computer literate with knowledge of a variety of computer software applications
• including the Microsoft Office Suite (Excel, Access, Word, Power point), and Hotel PMS's.
• Superior written and verbal communication skills.
• Excellent organizational and time management skills with the ability to set priorities for self and others in the hotel.
• Ability to develop and motivate staff to achieve challenging goals.

DUTIES:

• Supervising & Directing all operational aspects of the Hotel.
• Achieving Revenue & Sales goals.
• Implementing the approved budget and monitoring revenues and costs on a daily basis, and taking corrective action when necessary.
• Controlling costs by adhering to standards of operations for forecasting, budgeting, scheduling & payroll control.
• Meeting high levels of service by assisting the employees to provide superior guest service.
• Maintaining a high level of professionalism in appearance, conduct, ethics and image. Assists associates in gaining the same high level of professionalism.

We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work.

PERKS

• Rewards & Recognition
• Free Parking
• Discounted Hotel Stays for Team Members and Family & Friends rates too!
• Ongoing Employee events, incentives & recognition
• Growth Opportunities- Career Advancement starts from Within
• Dedicated Training Program
• Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling
• Refer a friend or family and earn money!
• Preferred Rates for Dallas Stars NHL Games
• Group Life Insurance, Extended Health, Dental, Vision Care!
• Complimentary Stays
• Milestone Rewards

SUMMATION:

The Sandman Hotel Group is an Equal Opportunity, Aff…

To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required.

You must be legally entitled to work in United States of America to apply