Director of Operations

AMN Healthcare Leadership Solutions | B.E. Smith; Anchorage (AK); On-site; USD 120,000 - 180,000; Full time

Job summary

Sunrise Community Living, based in Anchorage, Alaska, seeks a Director of Operations to lead multiple service lines, ensuring day-to-day excellence and growth. The role reports to the founders and oversees roughly 30 FTEs, shaping scalable systems and strong accountability across programs.

The ideal candidate brings business and financial acumen, a collaborative leadership style, and the ability to develop leaders while preserving a person-centered culture, with potential to evolve into a COO

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• Minimum of five years of leadership experience overseeing multi-site operations, programs, or service lines.
• Experience within I/DD, HCBS, behavioral health, home health, residential services, assisted living, or Medicaid-funded programs is highly preferred.

Responsibilities

• Provide strategic and operational leadership across multiple service lines to ensure day-to-day operations and high-quality, person-centered services.
• Partner with executive leadership and oversee approximately 30 FTEs.
• Strengthen and professionalize operations across programs and locations; build scalable systems and accountability.
• Develop leaders, establish accountability, and align operations with growth and financial objectives.
• Position evolves toward Chief Operating Officer as Sunrise Community Living expands.

Skills

Leadership

Financial acumen

Strategic planning

Education

Bachelor’s degree

Master’s degree

Job description

Job Description & Requirements

Director of Operations

StartDate: ASAP

Join Sunrise Community Living as Director of Operations and help shape the future of a growing, mission-driven organization in Anchorage, Alaska!

The Position

• The Director of Operations will provide strategic and operational leadership across multiple service lines within Sunrise Community Living, ensuring effective day-to-day operations and the delivery of high-quality, person-centered services while supporting continued growth and long-term organizational success.
• Reporting to the organization’s founders, this leader will partner closely with executive leadership while providing oversight for approximately 30 FTEs.
• Key responsibilities include strengthening and professionalizing operations across all programs and locations while building the systems, management structure, and accountability needed to support continued growth. This leader will focus on improving organizational and financial performance, developing strong operational leaders, and creating an environment in which day-to-day decisions and challenges are effectively managed without routine involvement from the organization’s founders.
• The ideal candidate will be a dynamic and collaborative operational leader who is energized by the opportunity to build, improve, and grow an organization. This individual should bring strong business and financial acumen, sound judgment, and a people-centered leadership approach, with the ability to develop leaders, establish accountability, and create scalable systems while preserving Sunrise Community Living’s collaborative and person-centered culture.
• This role offers significant opportunity for professional growth and advancement as Sunrise Community Living continues to expand, with the position expected to evolve into a Chief Operating Officer role.

Requirements

• Bachelor’s degree required; Master’s degree preferred.
• A minimum of five years of leadership experience overseeing multi‑site operations, programs, or service lines is required.
• Experience within intellectual and developmental disabilities (I/DD), Home and Community‑Based Services (HCBS), behavioral health, home health, residential services, assisted living, or other Medicaid‑funded programs is highly preferred.

The Community

• Anchorage, Alaska, offers a unique combination of urban amenities and extraordinary natural beauty, serving as the state’s largest city and a hub for healthcare, business, culture, and recreation.
• Residents enjoy hundreds of miles of trails, expansive parks, and year‑round activities such as hiking, biking, skiing, fishing, and wildlife viewing. The nearby Chugach Mountains and Tony Knowles Coastal Trail showcase some of Alaska’s most remarkable scenery.
• Anchorage is home to a vibrant and diverse community with local restaurants, cultural attractions, museums, and community events, while also providing convenient connections to popular destinations such as Girdwood, Seward, and the Kenai Peninsula.
• As Alaska’s primary economic and transportation center, Anchorage offers the conveniences of a major city, including a wide range of shopping, dining, educational, and professional resources, while maintaining the character and close‑knit feel of an Alaskan community.
• With a strong professional community and an unmatched setting, Anchorage offers a distinctive lifestyle for those looking to build their career while experiencing all that Alaska has to offer.

The Organization

• Sunrise Community Living is an Anchorage‑based provider dedicated to supporting adults with intellectual and developmental disabilities (I/DD) through high‑quality, person‑centered services designed to enhance independence, quality of life, and meaningful community participation.
• The organization provides a continuum of residential and community‑based services, including group home habilitation, supported living, day habilitation, supported employment, and respite services.
• Sunrise Community Living operates multiple group homes in the Anchorage area while also providing individualized supports within clients’ homes and community settings, allowing services to be tailored to each individual’s needs, goals and level of independence.
• The organization works closely with individuals, families, guardians, and care coordinators to create supportive environments and opportunities that encourage personal development, meaningful relationships, employment, and greater engagement in the community.
• Guided by values of care, integrity, empowerment, and transparency, Sunrise Community Living is focused on delivering exceptional services while continuing to strengthen its operations and build a scalable, professionally managed organization positioned for future growth.

Facility Location

Glacier cruises, white water rafting, wildlife excursions—these are just some of the exciting outdoor pursuits that travelers enjoy when they work in Anchorage. Surrounded by dramatic glaciers, majestic mountains and an abundance of wildlife, this region of Alaska offers a slice of untamed wilderness and excellent travel health care opportunities.

Job Benefits

About the Company

At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.

Operations, COO, Chief Operating Officer, Chief Operation Officer, Chief Operations Officer, Business Operations