Director of Operational Excellence (Lean Six Sigma / Multi-Site Services)

Murdoch Mason Executive Search Group; United States; On-site; USD 125,000 - 155,000; Full time

Job summary

A national multi-site services company is seeking a Director of Operational Excellence to lead their Lean initiatives. This role involves designing and implementing a Lean Six Sigma program, coaching leaders, and driving measurable improvements across operations. With at least 50% travel required, the position offers significant visibility and impact within the organization.

Benefits

401(k)

Medical insurance

Vision insurance

Qualifications

• Certified Lean Six Sigma Black Belt strongly preferred.
• At least 8 years of related experience.
• Experience in multi-site, multi-state operations.

Responsibilities

• Design and implement a company-wide Lean Six Sigma program.
• Create enterprise-level process maps and standardized workflows.
• Coach and train leaders in Lean tools and concepts.

Skills

Lean Six Sigma

Leadership

Analytical Thinking

Education

Bachelor’s degree (Operations, Business, Supply Chain)

Master’s degree (preferred)

Job description

Director of Operational Excellence (Lean Six Sigma / Multi-Site Services)

Director of Operational Excellence (Lean Six Sigma / Multi-Site Services)

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Murdoch Mason Executive Search Group

Elite Executive Recruiter (LI Top 1%) | Make Hiring Human | C-Suite, Finance, HR, Supply Chain, Marketing, Merchandising, Operations, Technology |…

You’ve run large-scale Lean projects in multi-site organizations (minimum 50 locations). You’ve coached others through DMAIC cycles in healthcare-adjacent industries, dental, logistics, or customer-facing businesses with compliance across state lines. You’ve seen how inefficient systems frustrate teams and waste resources — and you’ve made them better. Now you’re ready to architect a smarter way to operate — from the ground up.

Our client — a national, multi-site services company with more than 200 locations — is launching a new chapter in how it serves people and operates at scale. This organization is investing in Lean as a core discipline for operational excellence. With double-digit growth, a human-centered mission, and field teams who care deeply about their work, delivering services across a wide range of U.S. communities with complex operational and compliance needs. We’ve been retained exclusively to find their first Director of Operational Excellence, reporting directly to a senior operations leader.

This is not a legacy program to tweak. It’s a build-it-yourself opportunity — with leadership support, proven market demand, and no red tape.

This position can be located anywhere near a major U.S. airport, and you must be open to 50% or more travel (more site density in SE and SW U.S.).

What You’ll Do:

• Design, implement, and lead a company-wide Lean Six Sigma program from scratch
• Create enterprise-level process maps, gap analysis, and standardized workflows across locations
• Coach and train leaders across the field and support center in Lean tools, concepts, and mindsets
• Lead cross-functional DMAIC projects that drive measurable improvement in labor efficiency, service consistency, and family/client experience
• Establish baseline metrics and develop KPIs tied to cost, efficiency, and quality
• Build a culture of structured problem-solving, daily huddles, and visual management
• Partner with field and support teams to align operations, frontline care, and compliance in a way that scales

You’ll be a direct partner to operations and care leaders across dozens of states — helping balance real-world execution with strategic efficiency. This role comes with travel (at least 50%) and visibility. The impact? Real, lasting, and measurable.

What Makes You a Fit:

• Certified Lean Six Sigma Black Belt strongly preferred (Green Belt or other certifications considered with proven experience)
• At least 8 years of related experience that shows increasing responsibility over time
• Experience must include direct leadership and influence of multi-site, multi-state operations
• Success leading change in field-based, frontline-driven environments (e.g., services, healthcare, logistics, dental, etc.)
• Bachelor’s degree required (Operations, Business, Supply Chain, Industrial Engineering, or related field); Master’s preferred but not required
• You’ve built, not just maintained, Lean programs — with a track record of improving operations at the field level
• Strong facilitator and project leader with ability to earn trust from executives, managers, and frontline staff
• Analytical, organized, and process-obsessed — but also practical and people-aware
• Ready to travel at least 50% to engage field teams directly (more site density in SE or SW U.S.)
• Comfortable working independently with support from a collaborative, cross-functional team

What’s in It for You:

• Work inside a growing, mission-driven company with scale and a deeply human purpose
• Put your stamp on a program that didn’t exist yesterday — and will define how the business runs tomorrow
• Lead work that will shape both the customer experience and the team experience
• Collaborate directly with the C-suite and a respected national operator

About the Search:

We’re a retained executive search firm leading this effort on behalf of the company. All inquiries are held in confidence.

If you’re a builder, a teacher, and a problem-solver — and you’ve been looking for a chance to build and lead Lean inside a growing organization that’s ready for change — we’d love to hear from you.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management, Supply Chain, and Strategy/Planning

• Industries

  Hospitals and Health Care, Retail, and Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at Murdoch Mason Executive Search Group by 2x

Inferred from the description for this job

401(k)

Vision insurance

Medical insurance

Get notified about new Director Operational Excellence jobs in United States.

United States $125,000.00-$155,000.00 1 day ago

Houston, TX $127,237.00-$181,784.00 1 week ago

United States $178,300.00-$284,700.00 1 day ago

Countryside, IL $184,000.00-$203,000.00 1 week ago

United States $160,000.00-$180,000.00 1 week ago

Director of Systems and Continuous Improvement

New York, NY $120,000.00-$125,000.00 6 days ago

Associate Director, Continuous Improvement and Molding Excellence

United States $150,000.00-$220,000.00 5 days ago

Director, RLT National Strategy and Operations

Regional Director Operations, PE-backed Veterinary Platform

Director of Contract Manufacturing & Commercialization

New York, NY $175,000.00-$185,000.00 2 days ago

United States $149,882.00-$224,823.00 1 month ago

Regional Director Operations, PE-backed Veterinary Platform

Director of Operations Automation - Remote

Director of Operations - Healthcare Software

United States $121,000.00-$217,000.00 5 days ago

Human Resources Director - Health and Wellness (Remote)

California, United States $150,000.00-$165,000.00 2 days ago

Director of Continuous Improvement, Hospital Services Group (HSG)

Director, RLT National Strategy and Operations

Director of Operations and Customer Intelligence

Washington DC-Baltimore Area $170,000.00-$250,000.00 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.