Director of Onsite Community Experience

Ourlivesmadison; Milwaukee (WI); Híbrido; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Urban Ecology Center in Milwaukee seeks a Community Experience Director to lead the CE team in delivering on-site visitor experiences across three branches, aligning programs with urban nature-based education and ecological revitalization. You will ensure customer-centered decisions, documented policies, and annual planning to maintain engaging, welcoming environments.

The role collaborates with Ecology, Education, Marketing and Development, supervises CE Managers, manages budgets, and

Formación

• 8–10 years in a related field (natural resources, museum education, community development, environmental education, non-profit management).
• Minimum 5 years of people management experience preferred.
• Valid driver’s license and insurability for organizational activities.
• Bilingual Spanish/English is highly desired.

Responsabilidades

• Lead onsite visitor experience planning and execution across three branches.
• Coordinate with Ecology, Education, Marketing and Development teams for consistent messaging.
• Develop and oversee budgets and scheduling for the CE department.
• Represent UEC at city-wide partnerships and community networks.

Conocimientos

Accountability

Engagement

Trust

Decision quality

Adaptability

Resourcefulness

Vision & purpose

Planning & alignment

Interdepartmental vision

Strategic management

Community activation

Change leadership

Cultural competency

Educación

Post-secondary degree

Descripción del empleo

Urban Ecology Center in Milwaukee seeks a Community Experience Director to lead the CE team in delivering on-site visitor experiences across three branches, aligning programs with urban nature-based education and ecological revitalization. You will ensure customer-centered decisions, documented policies, and annual planning to maintain engaging, welcoming environments.

The role collaborates with Ecology, Education, Marketing and Development, supervises CE Managers, manages budgets, and