Director of Nursing

BrightStar Care of Greater Waukesha; City of Pewaukee (WI); On-site; USD 89,000 - 107,000; Full time

Benefits offered by this job

Weekly pay

Flexible scheduling

Mileage reimbursement

Insurance: medical, dental, vision,l/

401(k) match

Paid Time Off

Job summary

BrightStar Care of Greater Waukesha and Lake Country is seeking a Director of Nursing to lead clinical operations across Waukesha County. You will set the clinical vision, oversee quality and compliance, and mentor a team of nurses and caregivers to deliver exceptional home health care.

The DON will supervise staffing, ensure timely visits, validate plans of care, and maintain accreditation readiness while collaborating with ownership and leadership to uphold BrightStar Care standards.

Qualifications

• Must hold an active RN license in Wisconsin.
• 3–5 years of clinical experience, with at least 1 year in home health or healthcare facility setting.
• Current CPR certification and TB test or chest X-ray.

Responsibilities

• Oversees clinical operations, quality assurance, and regulatory compliance.
• Leads staff development, supervision, and competency validations.
• Manages clinical records, plans of care, and documentation for compliance.

Skills

Leadership

Clinical supervision

Quality assurance

Regulatory compliance

Communication skills

CPR certification

Education

Wisconsin RN license

BSN preferred

Job description

Home Health Director of Nursing

Service Locations: Waukesha County and Lake Country

Employment Type: Full-Time / Part-Time

Schedule: Flexible shifts available

Pay Rage: $89,000 to $107,000 per year

Position Summary

At BrightStar Care of Greater Waukesha and Lake Country, we believe that exceptional care starts with exceptional leadership. As our Director of Nursing (DON), you will set the clinical vision and lead a dedicated team of nurses and caregivers committed to delivering a higher standard of care to clients across Waukesha County. You'll oversee every aspect of clinical operations, from quality assurance and compliance to client outcomes and staff development, ensuring our agency continues to uphold its reputation for excellence, integrity, and compassionate service.

Key Responsibilities

Clinical Oversight

• Provides care and leadership as defined within the State of Wisconsin Nurse Practice Act.
• Conducts and oversees initial assessments, reassessments, and supervisory visits for skilled and non-skilled clients.
• Prepares and reviews Plans of Care (POCs), clinical notes, and documentation for completeness, accuracy, and compliance.
• Ensures all assessments and POCs are completed and signed by RNs within required timeframes (e.g., 60-day certification cycle).
• Supervises, educates, and mentors clinical and caregiving staff, ensuring adherence to BrightStar Care's standards and policies.
• Conducts competency validations and annual performance evaluations for all clinical team members.

Regulatory & Quality Compliance

• Maintains Joint Commission accreditation and continuous readiness by conducting audits, ESC submissions, and performance improvement tracking.
• Leads Quality Assurance and Performance Improvement (QAPI) activities and quarterly quality meetings.
• Tracks infection control, client satisfaction, and safety outcomes to identify trends and implement improvement plans.
• Ensures compliance with HIPAA, OSHA, and state/federal healthcare regulations.
• Collaborates with ownership and operations leadership to ensure the agency remains in "good standing" with all accrediting bodies.

Clinical Data Management & Reporting

• Regularly reviews Clinical Reports (RN Compliance, Supervisory Visits, Incident Tracking, Task Not Completed, etc.) to monitor quality and regulatory adherence.
• Reviews incident reports and develops corrective actions and trend analyses for leadership.
• Maintains organized and accurate clinical records for all clients, ensuring audit readiness.

Skilled and Non-Skilled Care Management

• Oversees both skilled and non-skilled home care processes from intake to discharge.
• Verifies practitioner authorization, payer network status, and pre-authorization prior to case acceptance.
• Ensures timely scheduling of skilled visits (typically within 24–48 hours) and reassessments for ongoing care needs.
• Monitors supervisory visit frequency: every 60 days for skilled, 90 days for personal care, and 6 months for companion care.

Team Leadership & Collaboration

• Leads daily and weekly clinical meetings, including participation in office L10 and management meetings.
• Works closely with the Branch Manager, HR Manager, and Owner on staffing, recruiting, and performance reviews.
• Attends monthly Franchise Support Center Clinical calls and national Clinical Bootcamp.
• Supports field staff and care coordinators with clinical guidance, escalation management, and client satisfaction follow-up.

Qualifications

• Current, unincumbered Registered Nurse (RN) license in the State of Wisconsin (Required)
• Bachelor's degree in nursing (BSN) (Preferred)
• 3–5 years of clinical experience, including at least one (1) year in a home health agency or healthcare facility setting
• Current CPR certification and negative TB test or chest X-ray
• Valid driver's license and reliable transportation with active auto insurance
• Experience with Joint Commission compliance and QAPI programs (Strongly Preferred)
• Demonstrated ability to supervise and develop staff and maintain compliance with clinical and regulatory standards
• Exceptional assessment, organizational, and communication skills
• Possess exceptional nursing assessment skills
• Excellent customer service skills and ability to deal tactfully with clients, staff, and community
• Proven ability to build quality and implement improvements within the operation

What We Offer

• Competitive hourly pay
• Flexible scheduling options
• Mileage reimbursement
• Supportive clinical leadership
• Opportunities for ongoing training and career growth
• Meaningful work that directly impacts patients' quality of life
• Weekly pay with daily pay options
• Medical, Dental, Vision, and Life Insurance
• Employer match 401(k)
• Paid Time Off and Holiday Pay

About Us

Our home health team is committed to providing personalized, high-quality care that helps patients remain safe and independent at home. We value teamwork, compassion, and professionalism-and we're looking for Director of Nursing who share those values.

Candidate must have demonstrated alignment and experience in successfully living the BrightStar Care Core Values:

• Be Open and Honest: Approachable, Fun, Unflappable, Kind, Empathetic
• Serve with Passion: Help First, Confident Yet Humble, For the Greater Good, Make a Real Difference
• Do the Right Thing: Honest, Ethical, Tell the Truth
• Do What You Say: On Time, Finish What You Start, Accountable, Take Responsibility
• Make it Great: Continuous Improvement, Exceed Expectations, Bring Out the Best in Others, Detail Oriented

Equal Opportunity Employer

BrightStar Care is proud to be an Equal Opportunity Employer. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. BrightStar Care participates in E-Verify.

Accommodation

Applicants requiring accommodations during the application or interview process may email [e-mail].

I understand that as part of the hiring process, the company may require pre-employment screening, including a background check and drug screening, in accordance with federal, state, and local laws. These screenings may involve the collection and review of information related to my criminal history, identity, prior employment, education, and other relevant records, as well as analysis of a drug test sample.