Director of Nursing

Vivia; Chicago (IL); On-site; USD 85,000 - 105,000; Full time

Job summary

Vivia is seeking a Director of Nursing to oversee its clinic teams in Chicago. This full-time position focuses on administrative oversight, staff management, and ensuring clinical excellence across multiple locations. Candidates should have a strong nursing background, leadership experience, and proficiency in healthcare administration. Join a collaborative environment dedicated to enhancing patient care and optimizing operations.

Benefits

Comprehensive benefits package including health, dental, and vision insurance

Paid time off and professional development opportunities

Quarterly performance-based bonus eligibility

Qualifications

• Proven leadership experience in managing clinical teams, preferably in a community mental health setting.
• Strong clinical assessment skills with experience performing comprehensive head-to-toe assessments.

Responsibilities

• Supervise and manage Office Admin and Medical Assistant teams, ensuring productivity and efficiency.
• Conduct home visits for patient admissions, performing thorough assessments and documenting findings.

Skills

Leadership

Clinical Assessment

Organizational Skills

Problem Solving

Communication

Education

High school diploma or equivalent; Associate’s degree preferred

Licensed Nurse Practitioner (LPN) or Registered Nurse (RN)

Tools

Athena EHR

Microsoft Office Suite

Job description

19 hours ago Be among the first 25 applicants

This range is provided by Vivia. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$85,000.00/yr - $105,000.00/yr

Direct message the job poster from Vivia

The Director of Nursing (DON) oversees and supervises the Medical Assistant (MA) & Office Admin (OA) teams while supporting a team of Family Nurse Practitioners across all three Vivia Health clinic locations. This Registered Nurse (RN) role primarily focuses on administrative oversight to enhance productivity, ensure appointment compliance, and align administrative tasks with clinical requirements. The DON ensures schedules correspond effectively with patient treatment plans, performs limited clinical supervision, and conducts some in-home patient admission assessments.

Key Responsibilities

• Supervise, mentor, and manage Office Admin and Medical Assistant teams at each clinic location, promoting productivity, efficiency, and patient-focused service.
• Conduct home visits for patient admissions, performing thorough head-to-toe nursing assessments, documenting clinical findings, and identifying patient care needs.
• Coordinate and schedule psychiatric consultations promptly following home visit assessments to ensure seamless integration into the patient's overall treatment plan.
• Monitor productivity metrics of Office Admin and Medical Assistant staff, providing ongoing training and support to meet and exceed organizational standards.
• Utilize Athena EHR proficiently for clinical documentation, scheduling, and patient information management, ensuring accuracy and compliance.
• Foster continuous improvement in administrative procedures, standardizing best practices across all clinic locations.
• Collaborate closely with ACT providers, case managers, therapists, and psychiatric nurse practitioners to ensure cohesive and comprehensive patient care, emphasizing appointment compliance and productivity.

Operations & Workflow Optimization

• Oversee daily operations across front and back office to ensure efficient patient flow and a welcoming environment.
• Standardize and enforce protocols for patient check-in/out, vital collection, appointment scheduling, and documentation.
• Ensure OAs maintain an accurate patient census, and that MAs support providers with timely and well-documented clinical tasks.
• Step in to provide direct coverage as needed—either at the front desk (OA) or in patient care (MA).

Quality Assurance & Compliance

• Ensure adherence to HIPAA, OSHA, and clinic-specific policies.
• Conduct periodic audits of patient records, appointment logs, consent forms, and clinical documentation.
• Address patient concerns or service quality issues related to the front desk or medical support.
• Collaborate with leadership to update procedures in response to policy, system, or regulation changes.

Training & Development

• Provide ongoing mentorship and skill-building opportunities for MAs and OAs.
• Support cross-training across roles to foster flexibility and team cohesion.
• Collaborate with clinical and HR leadership to identify and implement professional development initiatives.
• Serve as a system superuser for AthenaOne and Microsoft Office, supporting troubleshooting and adoption.
• Analyze appointment follow-up rates, census accuracy, documentation metrics, and staffing trends.
• Report operational insights and recommendations to leadership to support data-driven decision-making.

Qualifications

• A high school diploma or equivalent; an associate’s degree or higher in healthcare administration, business, or clinical discipline is preferred.
• Licensed Nurse Practitioner (LPN) or Registered Nurse (RN) with a current, unrestricted license.
• IMCANS Active certification
• Proven leadership experience managing administrative or clinical teams, preferably in a community mental health setting.
• Proficiency in Athena EHR, Microsoft Office Suite (Word, Excel, Outlook), and data management systems.
• Strong clinical assessment skills with experience performing comprehensive head-to-toe assessments.
• Exceptional organizational, communication, and problem-solving skills.
• Demonstrated ability to drive productivity, enhance appointment compliance, and foster a patient-centered environment.
• Flexibility and willingness to travel between clinic locations and conduct off-site home visits
• Clinical knowledge and ability to provide direct MA-level support (vitals, patient prep, labs, referrals etc.).

Working Conditions

• Full-time, exempt position with regular Monday–Friday hours and flexibility for occasional extended or weekend shifts.
• Travel required between Rogers Park, Bucktown, and Gage Park locations. Mileage will be reimbursed.
• Active, patient-facing clinic environment with frequent standing, walking, and occasional lifting.

Compensation and Benefits

• Salary is negotiable and commensurate with experience, with eligibility for a quarterly performance-based bonus.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Paid time off, holidays, and opportunities for professional development.
• Collaborative and mission-driven work environment focused on patient access to care

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service, Health Care Provider, and Management

• Industries

  Hospitals and Health Care

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

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