Director of Nursing

The START Center for Cancer Research; Charlotte (NC); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

401(k) plan with employer match

Annual performance bonus

Generous paid time off

Medical, dental, and vision coverage

Life and disability insurance

Employee Assistance Program (EAP)

Flexible FSA and HSA plans

Job summary

The START Center for Cancer Research in Charlotte, NC seeks a Director of Nursing to lead clinic nurses, infusion nurses, nurse navigators, referral intake team, and schedulers, ensuring high-quality oncology care and adherence to protocols.

The role provides professional guidance, staff development, and ongoing training while ensuring compliance with regulatory standards and effective collaboration with study teams.

Qualifications

• Bachelor's degree in nursing and RN license in good standing.
• ONS/ONCC chemotherapy immunotherapy certificate course.
• Knowledge of GCP, GDPR and US and European clinical research regulations.

Responsibilities

• Provide effective, proactive leadership to team members, including managers, clinic nurses, infusion nurses, nurse navigators, schedulers, and referral intake coordinators.
• Provide effective training and ensure competency of staff and management team for respective job roles.
• Maintain adherence and demonstrate ongoing compliance with SOPs and updates for patients, sponsors and organization.
• Ensure high quality, coordinated care by communicating care plans and schedules to patients, return patient calls promptly and provide same-day/ next day visits.
• Provide clinical support and guidance for study coordinators, primary nurses, and treatment room nurses.
• Serve as nurse educator / preceptor for new clinical research staff.
• Develop and deploy training to support compliance with internal quality standards.
• Ensure departments use efficient processes to support patient care workflows in clinical research.
• Use continuous process improvement techniques to identify areas of improvement.
• Review incoming protocols for feasibility with nursing operations and allocate across study coordinator teams.
• Track and maintain standards and metrics for referral intake, new patient visit, enrollment, and screening.
• Lead enrollment growth; identify and prevent barriers to new patient visits and enrollment.
• Ensure effective inter-department interaction with regulatory, quality, site development, pharmacy and finance.
• Support CTMS, EHR systems and documentation/data capture in responsible departments.
• Supervise nurse navigators and support growth goals of the clinical research program.

Skills

Healthcare leadership

Staff development

Regulatory compliance

Communication

Project management

Education

Bachelor's degree in nursing

RN license in good standing

GCP/GDPR knowledge

Tools

MS Office

Clinical documentation systems

CTMS system

Job description

The START Center for Cancer Research (\"START\") is the world’s largest early phase site network, fully dedicated to oncology clinical research. Throughout our history, START has provided hope to cancer patients in global community practices by offering \"Hope Through Access\" to cutting edge trials throughout the United States and Europe.

We are seeking a Director of Nursing to provide supervision to all clinic nurses, infusion nurses, nurse navigators, referral intake team and schedulers. The Director of Nursing provides professional guidance and development to the nurses and staff that he/she supervises, ensures organizational goals and objectives are met by the departments under their responsibility, and ensures on-going training, education and high-quality care are delivered through effective processes and systems in his/her respective departments. Work Schedule: M-F 8:00am-5:00pm

Essential Responsibilities

• Provide effective, proactive leadership to team members, including but not limited to managers, clinic nurses, infusion nurses, nurse navigators, schedulers, and referral intake coordinators.


• Provide effective training and ensure competency of staff and management team for respective job roles.


• Maintain adherence and demonstrate ongoing compliance for all departments with internal standard operating procedures and participate in ongoing review and updates as needed for the good of the patients, sponsors and organization.


• Ensure high quality, coordinated care by communicating care plans and schedules to patients, return patient calls promptly and provide same-day/ next day visits for patients with time-sensitive issues.


• Provide clinical support and guidance for study coordinators, primary nurses, and treatment room nurses.


• Serve as nurse educator / preceptor for new clinical research staff, including treatment room nurses, triage LVNs, primary nurses and study coordinators.


• Develop and deploy necessary training and education to support compliance with internal quality standards.


• Ensure departments are using efficient, effective processes and systems to support patient care workflows and compliant care delivery in the context of clinical research protocols.


• Use continuous process improvement techniques to proactively identify and address areas of improvement for the good of the patient and the organization.


• Review all incoming protocols for feasibility with respect to nursing operations and study coordinator teams. Manage study allocation equitably across study coordinator team members.


• Track and maintain effective standards and metrics with respect to referral intake, new patient visit, enrollment, and screening steps in research process.


• Lead efforts related to growth in enrollment; identify and prevent any barriers to new patient visits and enrollment.


• Ensure effective inter-departmental interaction and communication with other support departments including regulatory, quality, site development, pharmacy and finance to ensure successful care delivery and compliance with all federal, GCP and regulatory agency requirements.


• Support effective use and implementation of CTMS system, EHR system, and other necessary software to ensure appropriate and accurate documentation and data capture in the departments of responsibility.


• Supervise nurse navigators and support growth goals of clinical research program with respect to new patient referrals and accruals.

Required Education And Experience

• Bachelor’s degree in nursing.


• RN license in good standing with state.


• ONS/ONCC chemotherapy immunotherapy certificate course.


• Knowledge of GCP, GDPR and federal clinical research regulations required in US and Europe.


• Must be familiar with Microsoft Office applications and clinical documentation systems.

Preferred Education And Experience

• Advanced degree in nursing or leadership.


• Oncology Certified Nurse (OCN).


• Previous experience in oncology clinical research.

Physical And Travel Requirements

• Required to travel up to 5% of the time.


• Approximately 80% of time is spent sitting.


• Very fast-paced and ever-changing healthcare environment.


• Demanding deadlines and time frames.


• Constant demand for updating knowledge.


• Works closely with physicians and ancillary personnel in caring for and treating oncology/hematology patients.

Best-in-Class Benefits and Perks

Benefits

We value the time, talent, and dedication our employees bring to START. Our commitment to your well-being and growth is reflected in a competitive compensation package based on experience along with comprehensive benefits designed to support you both personally and professionally:

• 401(k) retirement savings plan with employer match


• Eligibility for an annual performance bonus, based on role and company results


• Generous paid time off and paid holidays


• Comprehensive medical, dental, and vision coverage and optional insurance options


• Company paid life and disability insurance for added financial protection


• Employee Assistance Program (EAP) providing confidential, no -cost support for you and your family from day one


• Flexible FSA and HSA plans to support your financial wellness


• Commitment to a supportive environment that values balance, wellbeing, and flexibility


• We\'re committed to fostering a collaborative, creative workplace where every team member is encouraged to contribute. At START, you\'ll join a team that values continuous learning, professional growth, shared ideas, and a culture built on inclusivity and innovation.

More About START

START clinical trial sites have conducted more than 1,000 early-phase clinical trials, including dozens of therapies that were approved by the FDA or EMA. START represents the world’s largest roster of early-phase principal investigators across its Network of clinical trial sites. Committed to accelerating passage from trials to treatments, START delivers hope to patients, families, and physicians around the world via our mission of \"Hope Through Access\".

Learn more atSTARTresearch.com.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.