Director of National Sales - Grand Wailea, a Waldorf Astoria

Hilton Worldwide, Inc.; Wailea (HI); Remote; USD 90,000 - 120,000; Full time

Job summary

A leading hospitality company seeks a Director of National Sales to drive group business for their luxury resort. This remote-based role focuses on managing client relationships, generating sales opportunities, and ensuring high customer satisfaction. The ideal candidate will demonstrate leadership, teamwork, and a strong customer focus while collaborating with internal departments and promoting the hotel at events.

Qualifications

• Demonstrated leadership and teamwork in hospitality.
• Strong customer focus and adaptability.

Responsibilities

• Manage sales inquiries and generate new leads.
• Secure group business for rooms and services.
• Create and execute strategic sales plans.

Skills

Customer Focus

Adaptability

Leadership

Teamwork

Job description

The Director of National Sales at Waldorf Astoria Grand Wailea plays a key role in driving group business by serving as the primary liaison between the hotel and prospective clients. This individual is responsible for generating new sales opportunities, managing client relationships, and ensuring a seamless transition from sales to event execution.

Key responsibilities include:

• Managing sales inquiries and proactively prospecting and qualifying new leads.

• Soliciting and securing group business for guestrooms, meeting space, and food & beverage services.

• Conducting client entertainment and site inspections, preparing proposals, negotiating contracts, and finalizing bookings.

• Collaborating closely with internal departments to ensure delivery of contracted services and maintaining high levels of customer satisfaction.

• Creating and executing strategic sales plans to achieve or exceed room night and revenue goals.

• Representing and promoting the hotel at trade shows, client events, and through business travel.

• Partnering with Hilton Global Sales to manage key global accounts and expand reach within designated markets.

This role will be responsible for group sales within the Southeast, Southwest, and Canada markets.

Location: Remote-based role, with a strong preference for candidates located in Texas.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Compensation for this role is $90k - 120K and is based on applicable experience and location.

#LI-TA1