Director of Mortgage Lending

Greater Iowa Credit Union; Ames (IA); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Group Medical, Dental, and Vision

401k 6% company match

Education Assistance Reimbursement

Employee loan/credit card rewards

Job summary

Greater Iowa Credit Union is seeking a Director of Mortgage Lending to oversee sales, processing, servicing and compliance. You will partner with the CLO to build a capable team and promote the mortgage business in the community.

You will recruit, coach and mentor Mortgage Loan Officers and Operations staff, while collaborating with Marketing and Retail to grow market share and ensure policy compliance.

Qualifications

• Eight to ten years in banking or mortgage industry with 3-5 years in a supervisory role.
• Bachelor's degree or equivalent industry certifications.
• Strong leadership, communication and presentation skills.
• In-depth knowledge of mortgage products and compliance requirements.

Responsibilities

• Recruit, coach, train and retain a high-performing Mortgage Loan Officers and Operations team.
• Collaborate with CLO and operations to meet processing and closing deadlines.
• Develop and implement marketing strategies and referral relationships.
• Monitor loan quality and ensure adherence to policies and regulatory guidelines.
• Lead pricing strategy, risk management and portfolio approvals as needed.

Skills

Mortgage lending

Leadership

Sales & marketing

Regulatory compliance

Team development

Education

Bachelor's degree

Industry certifications

Tools

Mortgage processing software

Microsoft Office

Job description

We are currently seeking a Director of Mortgage Lending who would be responsible for overseeing sales, processing, servicing and compliance functions of the Mortgage Lending Group. This position will work closely with the Chief Lending Officer (CLO) to develop a cohesive, skilled and highly productive sales and operations team. Create a focus on promoting the company, building and growing the Mortgage reputation, and monitoring the growth and development of the team to ensure sales, processing, and compliance goals are met.

Essential Functions & Responsibilities:

• Recruit, develop, coach, train and retain a high-performing team of Mortgage Loan Officers and Mortgage Operations team, to meet and exceed goals including sales, partner referral and business development goals. Provides ongoing sales support and training, and meets with employees individually to mentor, train, inspect results and reinforce expectations. Resource to mortgage teams as a subject matter expert on loan scenarios, loan structure and programs/guidelines including Conventional, FHA, VA, USDA, IFA and Construction.
• Collaborates closely with the Mortgage Operations team to ensure the underwriting, processing, and closing teams adhere to established procedures, meet deadlines, and identify and implement efficiencies to improve overall departmental operations.
• Works collaboratively with Chief Lending Officer (CLO) on portfolio approvals and exceptions requests as needed. Works collaboratively with Retail, Business Teams and Marketing to develop effective marketing strategies and productive bilateral branch referral relationships. Conducts ongoing research on pricing, products, competition, consumer needs and market trends. Presents findings and recommendations to Senior Management.
• Grows GICU's mortgage lending market share by proactively identifying and developing external referral relationships with Real Estate Offices, Homebuilders, Developers, Financial Advisors, CPA's, Attorneys and other prospective referral sources. Represents GICU as a Leader in the community. Includes active engagement in civic, community, and networking events to build strong relationships for GICU.
• Monitor loan quality to ensure it is in alignment with company policies and procedures, and in compliance with state, regional, and federal guidelines, while making certain that all team members understand and adhere to the policies, procedures, and the compliance guidelines.
• Perform other related duties as assigned.

Knowledge and Skills:

Experience: Eight years to ten years of similar or related experience in banking or mortgage industry with 3-5 years of experience in a supervisory role.

Education: (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).

Interpersonal Skills: Work frequently involves exercising advanced conflict resolution, giving material presentations, and resolving issues impacting multiple departments or divisions. Role also requires the ability to motivate or influence others as a material part of the role, with a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of the role and a high level of interpersonal skills is critical to the success of this position.

Other Skills:

1. Working knowledge and experience in secondary market. Proven track record of working with investors and developing profitable pricing methodology.
2. Working knowledge of all regulations affecting mortgage lending.
3. Good communication skills, both written and verbal. Ability to foster relationships.
4. Good supervisory skills. Ability to motivate, challenge and discipline staff as needed.
5. Proficient with Microsoft Word, Excel and Outlook, as well as with other mortgage processing software.
6. Ability to multi-task.
7. Professionalism in appearance, dress and attitude is a must.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

Work Environment:

Work is performed in a standard office environment with a quiet to moderate noise level. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequent travel to branches and/or other locations to meet stakeholders or members.

• Paid Time Off
• Paid Holidays
• Group Medical, Dental, and Vision Plans
• Flexible Spending Accounts
• Lifestyle Spending Account
• Life Insurance/ Accidental Death & Dismemberment (AD&D)- Employees receive life insurance equaling 2x annual base salary, maximum $200,000. and AD&D coverage equal to basic life insurance (2x annual base salary or maximum of $200,000). Greater Iowa pays the full cost of Life Insurance and AD&D
• Supplemental/Voluntary Life
• Critical Illness
• STD/LTD
• Education Assistance Reimbursement
• Student Loan Interest Reimbursement
• 401k (6% company match)
• VTO
• Logo Wear
• Service awards
• Professional Development Opportunities
• EAP
• Fees waives on one checking and savings account
• Complimentary checks and safe deposit box (3x5)
• Employee loan/credit card rewards