Director of Marketing

Phoenix Symphony; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Paid time off & holidays

Disability coverage

Group life insurance

Job summary

The Phoenix Symphony seeks a Director of Marketing to lead integrated campaigns, oversee the website and digital presence, and drive ticket sales, audience growth, and brand awareness.

Reporting to the Vice President of Marketing and Communications, you will balance strategic planning with hands-on execution, supervise the Marketing and Communications Assistant, and collaborate across departments to support the Symphony’s mission.

Qualifications

• Exceptional written, editing, and verbal communication skills.
• Strong editorial judgment and ability to oversee messaging across channels.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple projects and deadlines in a dynamic environment.
• Experience with website content management systems and digital marketing platforms.
• Experience with video production and editing software.

Responsibilities

• Lead integrated marketing campaigns that increase attendance and revenue.
• Oversee website and digital presence and ensure consistent messaging.
• Manage campaign timelines, production schedules, and creative deliverables.
• Plan and produce video content for promotional campaigns and events.
• Collaborate with departments and vendors to execute campaigns successfully.
• Supervise and mentor the Marketing and Communications Assistant.

Skills

Editing

Editorial judgment

Communication

Project management

CMS

Video production

Email marketing

CRM systems

Social media

Team leadership

Education

Bachelor's degree in Marketing, Communications, Journalism, Arts Administration, or related field

Tools

CMS platforms

CRM databases

Adobe Creative Suite

Video creation software

Ticketing software

Microsoft Office

Job description

Reports to:Vice President of Marketing and Communications

Supervises: Marketing and Communications Assistant

Classification: Regular Full-Time Exempt

About The Phoenix Symphony:

The Phoenix Symphony is Arizona’s largest performing arts organization and a cornerstone of the state’s cultural life. Through classical, Phoenix Pops, film, family, and community programming, the Symphony serves hundreds of thousands of patrons each year and connects audiences of all ages to the power of live orchestral music.

Purpose of the Position:

The Director of Marketing plays a vital role in driving ticket sales, audience growth, and brand awareness for The Phoenix Symphony. Reporting to the Vice President of Marketing and Communications, this position leads the day-to-day execution of integrated marketing campaigns while overseeing the Symphony’s website, digital presence, organizational messaging, video production, and promotional activities.

This position requires a highly organized and creative marketing professional who can balance strategic planning with hands‑on execution, manage multiple priorities simultaneously, and thrive in a fast‑paced performing arts environment. As a key member of the Marketing and Communications team, the Director of Marketing works closely with Development, Artistic Operations, Patron Services, Community Engagement and Education, and Production to support organizational goals and advance the Symphony’s mission.

Supervisory Responsibility:

Supervises the Marketing and Communications Assistant and provides guidance, training, project oversight, and performance feedback to support departmental goals.

Essential Functions:

Under general direction, the incumbent must be able to perform the following essential functions, with or without reasonable accommodation.

Leadership

• Supports the Vice President of Marketing and Communications in implementing marketing initiatives that increase community awareness and drive attendance, subscriptions, audience growth, and revenue.
• Supervises and mentors the Marketing and Communications Assistant, fostering professional growth and ensuring the timely completion of projects. Oversees the Marketing and Communications Assistant in their role managing website and digital marketing initiatives.
• Collaborates with departments across the organization to support institutional priorities and ensure consistent messaging.
• Represents the Marketing Department at concerts, special events, donor functions, and community activities.

Campaign Management

• Manage campaign timelines, production schedules, and creative deliverables across multiple projects simultaneously.
• Manage the annual print production and advertising schedule, including season brochures, direct mail campaigns, program books, promotional materials, and print advertising placements.
• Collaborates with internal departments and external vendors to ensure successful campaign execution.

Video Content Creation

• Plan, produce, edit, and publish video content that supports marketing and promotional objectives.
• Capture photo and video content during concerts, rehearsals, community programs, and special events.
• Guide content development and creative execution for promotional campaigns featuring guest artists, musicians, and Symphony programs.
• Provide on‑site marketing support for concerts, special events, and community engagement activities.

Qualifications:

Knowledge, Skills, and Abilities

• Exceptional written, editing, and verbal communication skills.
• Strong editorial judgment and ability to oversee messaging across multiple communication channels.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple projects and deadlines in a dynamic environment.
• Strong creative problem‑solving abilities.
• Experience with website content management systems and digital marketing platforms.
• Experience with video production and editing software.
• Working knowledge of email marketing platforms, CRM systems, and social media management tools.
• Ability to work independently while maintaining strong collaborative relationships across departments.
• Ability to work evenings and weekends as required for concerts and events.

Computer Skills

• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Experience with Adobe Creative Suite and video creation software.
• Experience with website content management systems, email marketing platforms, and CRM databases.
• Experience with ticketing software.

Experience

• Minimum of 5 years of progressive marketing experience.
• Experience in performing arts, symphony orchestra, nonprofit arts, entertainment, live events, or cultural organizations strongly preferred.
• Demonstrated success executing integrated marketing campaigns that drive attendance and revenue.
• Experience managing websites, digital content, email marketing, and social media campaigns.
• Supervisory experience preferred.

Education

• Bachelor’s degree in Marketing, Communications, Journalism, Arts Administration, Public Relations, or a related field, or equivalent professional experience.

Physical and Work Environment

This role requires the ability to work in a standard office environment and use typical office equipment, including a computer, the ability to read printed materials and a computer screen, and to communicate effectively in person, virtually, and by phone.

Regular attendance at concerts, events, and community activities, including evenings and weekends, is required to meet the needs of the Symphony’s performance schedule.

What Success Looks Like

The successful candidate will:

• Execute marketing campaigns that support ticket sales and audience growth goals.
• Ensure consistent and compelling organizational messaging across all marketing channels.
• Serve as a collaborative and dependable partner across the organization.
• Help advance The Phoenix Symphony’s mission by connecting more people to extraordinary musical experiences.

Compensation, Benefits, and Location:

Compensation

Salary will depend on experience.

The Phoenix Symphony offers employees generous paid time off (PTO), paid holidays, health, dental, and vision insurance, short-term and long-term disability coverage, and group life insurance.

Location

This is a full-time, in-person position based in downtown Phoenix.

The Phoenix Symphony is an Equal Opportunity Employer. We celebrate diversity and people of all backgrounds are encouraged to apply. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran status, disability status, or any other protected characteristic.