Director of Maintenance (Outley House)

SELF Inc.; Philadelphia (Philadelphia County); On-site; USD 85,000 - 120,000; Full time

Job summary

A leading organization in Philadelphia seeks a Director of Maintenance to oversee operations across multiple facilities, ensuring compliance with health and safety regulations. This role requires strong leadership, extensive experience in building maintenance, and the ability to manage diverse teams and budget responsibilities. The successful candidate will contribute to the organization's mission by maintaining safe and functional environments for various programs.

Benefits

Comprehensive health, dental, and vision coverage

Generous paid time off and flexible work schedules

401(k) matching program

Professional development programs and leadership training

Qualifications

• 8+ years of experience in building maintenance or facilities management.
• At least 5 years in a leadership or supervisory role.
• Ability to lift 50+ lbs and perform physically demanding tasks.

Responsibilities

• Oversee daily maintenance operations for multiple facilities.
• Supervise and train a team of maintenance technicians and contractors.
• Ensure compliance with health, safety, and building regulations.

Skills

Building maintenance

Facilities management

Leadership

Organizational skills

Time management

Vendor management

Budget management

Education

Technical certifications in HVAC or Electrical preferred

Tools

Microsoft Office

Job description

Job Details

Job Location: PHILADELPHIA, PA

Salary Range: Undisclosed

Description

Department: Maintenance

Shift: Varies depending on operational needs

Reports To: Chief Operating Officer (COO)

Location: Philadelphia, PA

Position Summary:

The Director of Maintenance is responsible for overseeing all maintenance and facilities operations across the organization’s buildings, including emergency shelters, program offices, and food service facilities with commercial kitchens. This leadership role ensures that all sites are safe, clean, functional, and in full compliance with health, safety, and building regulations. This Director manages a cross-functional team responsible for repairs, preventative maintenance, vendor coordination, and emergency response, with a particular focus on the upkeep of high-use areas such as commercial kitchens and shelter facilities.

Key Responsibilities:

• Oversee daily maintenance operations for multiple facilities, including residential, office, and food service environments.
• Supervise and train a team of maintenance technicians, custodians, and external contractors; delegate work orders and ensure timely completion.
• Maintain and manage commercial kitchen systems (e.g., ventilation, refrigeration, cooking equipment) in coordination with the Food Service Director.
• Conduct regular inspections and preventive maintenance schedules for all mechanical, HVAC, electrical, plumbing, safety, and kitchen equipment.
• Ensure compliance with OSHA, fire code, health inspections, and other applicable building codes and safety standards.
• Manage facilities-related vendors and service providers; negotiate contracts and evaluate performance.
• Oversee the work order system and ensure service requests are addressed promptly and efficiently.
• Develop and manage the maintenance budget, including purchasing, inventory, and capital improvement planning.
• Coordinate repairs and renovations with minimal disruption to services and programming.
• Respond to building-related emergencies during and outside of regular business hours.
• Collaborate with Program Directors and Leadership teams to prioritize maintenance needs and align facility operations with organizational goals.

Qualifications

Required Skills and Qualifications:

• 8+ years of experience in building maintenance or facilities management, with at least 5 years in aleadership or supervisory role.
• Broad knowledge of building systems, including HVAC, electrical, plumbing, carpentry, and mechanical repairs.
• Proven ability to lead, motivate, and develop a team with diverse skill sets.
• Excellent organizational and time management skills; ability to manage multiple projects and priorities.
• Experience developing and managing departmental budgets and vendor contracts.
• Proficiency with work order systems and Microsoft Office tools.
• Valid driver’s license and reliable transportation.
• Ability to lift 50+ lbs, climb ladders, and perform physically demanding tasks.

Preferred Qualifications:

• Technical certifications (e.g., HVAC, Electrical, Facilities Management) strongly preferred.
• Experience in nonprofit, shelter, institutional, or multi-site facility settings.
• Familiarity with emergency shelter operations and trauma-informed environments.
• Bilingual is a plus.

Work Environment:
This position involves on-site work at multiple organizational facilities. Must be available for on-call responsibilities and occasional nights/weekends in response to urgent repairs or emergencies.

Benefits:

• Comprehensive health, dental, and vision coverage.
• Generous paid time off and flexible work schedules.
• 401(k) matching program.
• Professional development programs, as well as leadership training.

SELF is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran and/or disability status.