Director of Learner Services (BCBA) | Matthews, NC

Autism 360; Charlotte (NC); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid parental leave

Paid time off

401(k)

CEU support

Leadership development

Collaborative culture

Job summary

Autism 360 is seeking an experienced BCBA to join our Matthews, NC clinic as Director of Learner Services. This full-time, in-person leadership role focuses on supervision, program development, and quality care for learners and families.

You'll lead clinical quality, provide 25 supervision hours per week, and collaborate with operations on staffing while upholding Medicaid compliance. Competitive base salary with bonus potential and comprehensive benefits are offered.

Qualifications

• Active BCBA certification required
• Licensed in North Carolina or willing to obtain licensure
• Leadership, supervision, or mentorship experience preferred
• Strong clinical judgment and commitment to data-driven ABA practice
• Ability to lead with accountability and empathy
• Strong communication with families, RBTs, and partners
• Ability to work full-time, in person, at our Matthews/Hickory clinic

Responsibilities

• Lead clinical quality, treatment outcomes, and ABA programming for your caseload
• Provide a minimum of 25 supervision hours per week
• Ensure compliance with Medicaid and state regulations
• Supervise, mentor, and coach RBTs to support ethical, effective ABA delivery
• Develop and oversee individualized treatment plans using data-driven decisions
• Build collaborative relationships with families and support their learner’s care
• Establish supervision standards and clinical documentation practices
• Partner with clinic operations on staffing and onboarding
• Create a positive, accountable clinic culture
• Develop future clinical leaders through mentorship and development

Skills

Leadership experience

Supervision

Mentorship

Data-driven ABA

Clinical judgment

Communication with families

Education

BCBA certification

North Carolina licensure or eligibility

Job description

Autism 360
Full-time | In-person
Matthews, NC
Base salary: $100,000–$130,000 including up to $10,000 annual performance bonus

Autism 360 is North Carolina’s largest privately held autism services provider. We are seeking an experienced, compassionate BCBA to join our Hickory clinic as a Director of Learner Services.

This is a meaningful clinical leadership opportunity for someone who wants to grow their career while helping learners, families, and team members thrive. You will have defined caseload expectations, practical operational support, and protected time to focus on supervision, programming, mentorship, and quality care—not just administrative tasks.

We believe sustainable leadership requires clear expectations, a supportive team, flexibility when life changes, and an environment where your expertise is respected.

Compensation

• Base salary
  2 years or less as BCBA: $100, 000-$110,000 including bonus
  2 years or more as BCBA: $110,000–$130,000 including bonus

• Annual performance bonus of up to $10,000, paid quarterly and tied to clear performance metrics

What You’ll Do

• Lead clinical quality, treatment outcomes, and ABA programming for your assigned caseload

• Provide a minimum of 25 supervision hours per week

• Responsible for all other service codes in compliance Medicaid and state regulations

• Supervise, mentor, and coach RBTs to support ethical, effective, and sustainable ABA delivery

• Develop and oversee individualized treatment plans using data-driven clinical decision-making

• Build collaborative, trusting relationships with families and support them throughout their learner’s care

• Establish and uphold supervision standards, documentation expectations, and clinical best practices

• Partner with clinic operations on staffing, RBT retention, onboarding, and team support

• Create a positive, accountable, and encouraging clinic culture

• Develop future clinical leaders through thoughtful mentorship, feedback, and professional development

Why Join Autism 360?

We have listened to BCBA feedback and strengthened the systems that make a real difference in day-to-day work.

• Defined caseload caps: Structured to protect clinical quality, support work-life balance, and help prevent burnout

• Operational partnership: Dedicated support for scheduling, HR, billing, staffing, and other administrative responsibilities

• Protected clinical leadership time: More time to focus on supervision, clinical programming, learner outcomes, and team development

• Stronger RBT hiring and training: Higher hiring standards, improved onboarding, and enhanced training resources

• Clear clinical/admin separation: Infrastructure that helps keep administrative workload from falling solely on the BCBA

• Leadership growth: Opportunities to strengthen your clinical leadership skills while making a visible impact within your clinic

• Local stability: A privately held, North Carolina-focused provider with infrastructure designed to navigate NC Medicaid and HB 696 changes without constant care-model shifts

Qualifications

• Active BCBA certification required

• Licensed in North Carolina or willing to obtain licensure

• Previous leadership, supervision, or mentorship experience preferred

• Strong clinical judgment and commitment to ethical, data-driven ABA practice

• Ability to lead with both accountability and empathy

• Strong communication skills with families, RBTs, and interdisciplinary partners

• Ability to work full‑time, in person, at our Hickory clinic

Benefits

• Medical, dental, and vision insurance

• Paid parental leave

• Paid time off and paid holidays

• 401(k)

• CEU support

• Leadership development opportunities

• A collaborative, supportive team culture built around sustainable careers and high-quality care

Autism 360 is an equal opportunity employer. We welcome and value diverse backgrounds, experiences, and perspectives, and are committed to creating an inclusive workplace where every employee can grow and succeed.